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Questions

Did you ever lose passion for the Eagle Boys business?

If yes, how did you persist through it? read more

Asked by:
Charlene Sampilo Customer Service at SavvySME
Tom Potter at pottercorp
there were times I became very tired but the key was not to blame the business the key was to go away and re generate myself
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Questions

What did you do to market yourself and your business?

When you were just starting out, I believe there were ups and downs trying to get your name out... read more

Asked by:
Charlene Sampilo Customer Service at SavvySME
Charlene SampiloCustomer Service at SavvySME
Thank you Lisa. I think most businesses struggle with building their mailing list especially to get their contacts to open and do something about it. What is your best approach when it comes to this.
Lisa OrmenyessyBusiness Coach and Marketing Specialist at Straight Talk Group
Charlene, you are right, this was a big struggle for me personally (still is at times). You must be prepared to stand up and be heard. The old saying 'tell then sell' is true. You must be talking all the time. To your existing customers as well as new prospects.My most effective way has been my mailing list and I highly recommend every business owner focus on how they can build this. I email my list one a fortnight with free 'biz tips'. This demonstrates my knowledge to them, builds relationship and helps them at the same time so its a win win. four I have been mailing to them for four years now and still generate new customers from it.I have positioned myself as the 'go to' person. With an extensive list of proven (that's important) contacts and referral partners I am able to help with almost any problem. From dog walking to legal advice. It encourages my list to pick up the phone and call me, which in turns allows me to build quality relationships with them. As 'luck' would have it, they normally end up a client at one time or another.
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Growing and scaling

Customer Service – How Getting it Wrong Can Cost You Thousands of Dollars!

We all know that customer service is not just important, but probably the cornerstone of a... read more

Added by:
Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Questions

How long did it take OzBargain to reach critical mass?

Different sites grow at different rates, how long did it take OzBargain to reach critical mass and... read more

Asked by:
Phil Khor Founder at SavvySME
Scott YangFounder at OzBargain.com.au
That depends on the definition on "critical mass" :)I'll say the growth of OzBargain has been pretty linear for the first few years. I guess there are some milestones.First million page view month: Sept 2008 (2 years after launch)First million sessions month: July 2009 (2 3/4 years after launch)By looking at the traffic graph (from Google Analytics), I see a pretty flat line with some dips (Jan/Feb slow season). One significant event was at the beginning of 2011 when I go full time working on OzBargain. No, the traffic didn't shoot up (angle of the slope stays the same) but that just means I was more serious about growing it.Looking back I realise that we are more "reactive" (adding resources when we have to) than proactive, but that's just me more used to slow and steady approach.
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Growing and scaling

Forget New Year Resolutions – Let’s Detox Your Business

I am not really into New Year’s Resolutions – they have never really worked for me. So on New... read more

Added by:
Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Hitesh MohanlalDirector at WOW! Advisors & Business Accountants
Hi Neil. Thanks. Hope it helps
Neil SteggallPartner at Wardour Capital Partners
A great article, many thanks for posting it!
Growing and scaling

Success in Business: Like It or Not, it’s all about Money!

As a business growth strategist which has advised thousands of businesses over the last 20 years, I... read more

Added by:
Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Growing and scaling

I know what I want going forward – so why do I need to know where I am?

As a business growth strategist, I often recommend undertaking a strategic planning day to work out... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Growing and scaling

Do you benefit from outsourcing workforce?

While working in the Philippines, I received this question from a Web development company in... read more

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Growing and scaling

Why fear of failure Isn’t holding you back

Fear of failure is one of the most fundamental fears we face in life. Or is it? As Seth Godin... read more

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Thanks Steven. As I say 'each rejection is a course correction' so failure (temporary that is) is actually a good thing to happen as long as we get up, dust ourselves off and keep going.
Steven AbrahamOwner at Evolved Sound
VERY positive article Marika. We need to celebrate failure in a similar (how can be learn from it) way to our successes. Instead failures are generally top secret and mostly looked down upon. What I a taking away from your article is that failure needs to be seen more of a constructive part of business and life.
Growing and scaling

How to turn time into money

Time management for entrepreneurs is an often misunderstood concept that when grasped will change... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Hi Marika, These are some great tips, I'm a huge offender of the distraction!
Growing and scaling

4 big trends to stay ahead of your competitors in 2014

If 2013 has been a not-so-good year for some businesses, 2014 is a spark of new hope for business... read more

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Phil JoelDirector at SavvySME
Thanks for sharing this Andrew. We live in exciting times with all these technology trends changing how we do business and the ones that embrace these trends will succeed. The success may not come overnight but the odds are hugely in their favour.
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Hi Andrew! Great concise list with just the right amount of specifics :)! I particular agree content marketing (what you are doing right now) I really trusts businesses that spend the time to educate me.
Growing and scaling

7 cloud apps that will make our business more productive in 2014?

What's Going to Make You More Productive In 2014? Being in the business of helping SME's connect... read more

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Andrew OldhamOwner at Shoebooks
Have have a lot more that i use at different times. Got to love the cloud and especially when it's so easy to find any type of app to use for business.
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
I'm glad you put my 3 favourite apps in there :) Prezi, Buffer and Dropbox!! I'll have to check out some of the other ones you listed :) Thanks!
Growing and scaling

Which businesses have the highest returns?

Returns, rewards, whatever you call them, most people want to make something off of the money or...read more

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Growing and scaling

How to Fire Yourself With Grace When It's Time to Take Your Company to the Next Level

Business & Small Business Log In | Join Log In | Join Log In Join...read more

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Growing and scaling

What The Latest Apple and Samsung Announcements Teach Us About The Future Of Business

CUPERTINO, CA - SEPTEMBER 10: Apple Senior Vice President of Worldwide Marketing at Phil Schiller...read more

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Growing and scaling

Why an Accountability Buddy is Your Secret Weapon for Faster Growth

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Growing and scaling

How to Make Millions on a Handshake Deal

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Growing and scaling

Ralph Anania Interview - Boost Your Business, Episode #49 On The Peter Montgomery Show

The Peter Montgomery Show Episode #49 Today on the show: Ralph Anania works with SME's (small to... read more

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Thanks heaps Tim, Yes, Ralph is a Gem...
Tim GreigOwner at Green Galah Pty Ltd
What a breath of fresh air! A real business person. I wasn't sure if they still existed amongst all the 'gurus' out there. Some things stood out:if you're comfortable, you're dead; pay attention to detail; and my favourite...real entrepreneurs have vision beyond a year or so. Thanks Peter ,for bring Ralph on.
Questions

What is the one thing every business should outsource to an expert?

We all have something business which annoys us, or we find is too time consuming.  What do you feel... read more

Asked by:
Hazel Theocharous Small Business Support Specialist at Expert VA
Andrew EganOwner at Adept IT
The one item in my business I would outsource is marketing. I recognise it's something I'm not particularly good at, but something that's critical to driving ongoing growth of my business. It's not necessarily that it annoys me, or it's time consuming (although it is) - it's just that i'm no good at it. That said, I've already outsourced some of the technical work I do to others that I know and trust. I've outsourced some work on our logo. I outsourced legal work to create contracts (although not many smes have inhouse legal). Naturally - I think all small businesses should outsource the ongoing support of their IT environment :P
Phil KhorFounder at SavvySME
Great question Hazel! We know that we can't do it all ourselves, but the first step is always the hardest. Love to hear what other savvies come back with! :)
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Questions

How can I use discounts or promotions to attract more clients?

So, I've been running my business for a little while now. I have a steady amount of work that flows... read more

Asked by:
Kealey Nutt Director at Eleven & Twelve
Brent HallCEO at HelloMedical
The customers you are seeking don't respond to offers or deals. You need word-of-mouth. Ask (or incentivise) your existing clients for referrals. If that doesn't work then pick some potential clients you want to work with and make them an offer -- most will ignore but remember you only need a few to respond. Tip: Yesware +/- PipelineDeals. Good luck!
Kealey NuttDirector at Eleven & Twelve
Thanks for the reply Steve! I didn't know about Antmart - checking it out now.
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