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Growing and scaling

We Know We Shouldn’t Do This Yet We Still Do!

Earlier this week I was visited by an uncle of mine from Melbourne. He is a highly successful... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Growing and scaling

Just Listen To Me. Fix It & Make Me Feel Special! Ignore At Your Peril!

The last couple of months have been very frustrating. We are partners with MYOB and over the last 4... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Growing and scaling

We are not insolvent! ..... Are You Sure?

Sometimes when I talk to clients about insolvency it is a bit like talking about death. They just... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Questions

How long were you in business before the website you launched with needed a complete redesign?

Two years? One year? Six months? What changed about your business to make a redesign necessary? Was... read more

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I am about to redesign my site for the third (? fourth maybe?) time in 15 months. It is not giving me the results I am after, I am DIYing, constantly learning and evolving, and while I was happy with my site 6 months ago, now I realise how much better it can be. Also, I will be launchign my first Google Adwords campaign later in the year so will optimise the site for that too.
Jef LippiattCo-founder at Startup Chucktown
Steve,I think you touched a variety of reasons that websites should be updated. My bias will come through on cost, because any updates we make to ours are made by myself or my co-founder (so it is really just time spent for us).The reasons we've changed our sites in the past do include, shifting our focus, tweaking our demographic and coming up with a better idea on how to present the content and information.I believe that the reason so many websites aren't up-to-date or accurate can happen do to cost. Small budgets make it hard to justify a website refresh if they have no assurance it'll drive more traffic and create more sales. Other ventures may not give enough thought to their website and the frequency at which it should be updated. This may happen because of a small team that is covering a lot of work that is more directly tied to sales or profit. It could also result from a mostly offline venture not understanding the value of their online presence.I think it is important that anytime you create a new product or service or even make noticeable modifications to your existing business, review your site to see if it still reflects the right message. Revisiting should be done for all key moments. Do you have your team posted (is it up to date)? What about product shots? Press Releases? When something major changes, revisit your current website.Look for clues that would show clients and/or customers you haven't updated your site in a while. Do you still have job openings posted from 6 months to a year ago? If they were filled remove them. If they weren't filled, revisit the job post, refresh it and repost with an updated date. Eliminate things that will make your clients and customers see your website as a virtual ghost town.
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Questions

What challenges did you face when achieving such rapid growth?

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Jef Lippiatt Co-founder at Startup Chucktown
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Growing and scaling

The One Trait All Successful Entrepreneurs Have

Menu Latest Top 50 How To Lists X Switch back to...read more

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Added via Entrepreneur.com
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Questions

How did you build the necessary connections in the wine industry to allow for Vinomofo's success?

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Charlene Sampilo Customer Service at SavvySME
Justin Dry at Vinomofo
Vinomofo wasn’t the first business we had in the tech wine space so it actually happened in the years leading up to the launch.Qwoff was the first one in 2007 and was actually a really cool idea but to be honest had a shit business model. It was like a facebook for wine. Too early for the space and the market was too niche for the business model.We then pivoted the business 4 times over the next few years before launching Vinomofo in early 2011.Each one was better than the last but more importantly, we were building great relationships within the industry and a large tribe of wine lovers along the way who followed us into Vinomofo.
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Questions

What 20% factor can you attribute Vinomofo's success to in terms of the 80/20 rule?

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Yee Trinh Co-founder at SavvySME
Justin Dry at Vinomofo
I actually live by this rule as often as possible and it has served me well. As far as Vinomofo goes I would say our most valuable time has been spent on delivering the best possible product. Make it so good that your customers do the marketing for you. On the flip side if your product is shit no amount of advertising is going to save you.
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Growing and scaling

The Myth of Overnight Success

"It takes 20 years to become an overnight success." - Eddie CantorWhen looking upon wildly...read more

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Added via Small Business news and blog articles from The Huffington Post
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Questions

Did you ever lose passion for the Eagle Boys business?

If yes, how did you persist through it? read more

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Charlene Sampilo Customer Service at SavvySME
Tom Potter at pottercorp
there were times I became very tired but the key was not to blame the business the key was to go away and re generate myself
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Questions

What did you do to market yourself and your business?

When you were just starting out, I believe there were ups and downs trying to get your name out... read more

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Charlene Sampilo Customer Service at SavvySME
Charlene SampiloCustomer Service at SavvySME
Thank you Lisa. I think most businesses struggle with building their mailing list especially to get their contacts to open and do something about it. What is your best approach when it comes to this.
Lisa OrmenyessyBusiness Coach and Marketing Specialist at Straight Talk Group
Charlene, you are right, this was a big struggle for me personally (still is at times). You must be prepared to stand up and be heard. The old saying 'tell then sell' is true. You must be talking all the time. To your existing customers as well as new prospects.My most effective way has been my mailing list and I highly recommend every business owner focus on how they can build this. I email my list one a fortnight with free 'biz tips'. This demonstrates my knowledge to them, builds relationship and helps them at the same time so its a win win. four I have been mailing to them for four years now and still generate new customers from it.I have positioned myself as the 'go to' person. With an extensive list of proven (that's important) contacts and referral partners I am able to help with almost any problem. From dog walking to legal advice. It encourages my list to pick up the phone and call me, which in turns allows me to build quality relationships with them. As 'luck' would have it, they normally end up a client at one time or another.
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Growing and scaling

Customer Service – How Getting it Wrong Can Cost You Thousands of Dollars!

We all know that customer service is not just important, but probably the cornerstone of a... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Questions

How long did it take OzBargain to reach critical mass?

Different sites grow at different rates, how long did it take OzBargain to reach critical mass and... read more

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Phil Khor Founder at SavvySME
Scott YangFounder at OzBargain.com.au
That depends on the definition on "critical mass" :)I'll say the growth of OzBargain has been pretty linear for the first few years. I guess there are some milestones.First million page view month: Sept 2008 (2 years after launch)First million sessions month: July 2009 (2 3/4 years after launch)By looking at the traffic graph (from Google Analytics), I see a pretty flat line with some dips (Jan/Feb slow season). One significant event was at the beginning of 2011 when I go full time working on OzBargain. No, the traffic didn't shoot up (angle of the slope stays the same) but that just means I was more serious about growing it.Looking back I realise that we are more "reactive" (adding resources when we have to) than proactive, but that's just me more used to slow and steady approach.
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Growing and scaling

Forget New Year Resolutions – Let’s Detox Your Business

I am not really into New Year’s Resolutions – they have never really worked for me. So on New... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Hitesh MohanlalDirector at WOW! Advisors & Business Accountants
Hi Neil. Thanks. Hope it helps
Neil SteggallPartner at Wardour Capital Partners
A great article, many thanks for posting it!
Growing and scaling

Success in Business: Like It or Not, it’s all about Money!

As a business growth strategist which has advised thousands of businesses over the last 20 years, I... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Growing and scaling

I know what I want going forward – so why do I need to know where I am?

As a business growth strategist, I often recommend undertaking a strategic planning day to work out... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Growing and scaling

Do you benefit from outsourcing workforce?

While working in the Philippines, I received this question from a Web development company in... read more

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Growing and scaling

Why fear of failure Isn’t holding you back

Fear of failure is one of the most fundamental fears we face in life. Or is it? As Seth Godin... read more

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Thanks Steven. As I say 'each rejection is a course correction' so failure (temporary that is) is actually a good thing to happen as long as we get up, dust ourselves off and keep going.
Steven AbrahamOwner at Evolved Sound
VERY positive article Marika. We need to celebrate failure in a similar (how can be learn from it) way to our successes. Instead failures are generally top secret and mostly looked down upon. What I a taking away from your article is that failure needs to be seen more of a constructive part of business and life.
Growing and scaling

How to turn time into money

Time management for entrepreneurs is an often misunderstood concept that when grasped will change... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Hi Marika, These are some great tips, I'm a huge offender of the distraction!
Growing and scaling

4 big trends to stay ahead of your competitors in 2014

If 2013 has been a not-so-good year for some businesses, 2014 is a spark of new hope for business... read more

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Phil JoelDirector at SavvySME
Thanks for sharing this Andrew. We live in exciting times with all these technology trends changing how we do business and the ones that embrace these trends will succeed. The success may not come overnight but the odds are hugely in their favour.
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Hi Andrew! Great concise list with just the right amount of specifics :)! I particular agree content marketing (what you are doing right now) I really trusts businesses that spend the time to educate me.