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Leadership

How To Prepare Your Business For The Year Ahead | Must Read For Business Owners And Leaders

Welcome to 2017 Savvies! We hope you have had a wonderful Christmas and New Year’s holiday season.... read more

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Yee Trinh Co-founder at SavvySME
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Jef LippiattOwner at Startup Chucktown
Great long tail read Yee! I'm definitely looking forward to all that 2017 has for my (ad)ventures. As well as my future contributions here.
James Huy VuongOwner at Your Accounting Partners
Awesome post, very insightful, definitely will share -- some great nuggets here! Thanks Yee.
Questions

What steps do I have to take to dismiss an employee?

I have an employee who is consistently tardy, talks negatively about my business to the other staff... read more

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Susan CarsonManaging Director at Harland Hansen HR Specialists
Hi thereIt is possible to terminate an employee for what you have mentioned, with evidence and by applying procedural fairness. I get frustrated with the misconception that it is difficult to terminate an employee, when it is in fact a simple process if you are compliant, non-discriminatory, fair and reasonable, and handle it with honesty and dignity. Yes, it can take time and it is stressful, but it can be done. I have assisted managers with terminations for more than 15 years and I'm proud to say not one of them have ended up in a Fair Work Claim and I strongly believe this is due to the way it was handled. There are certain things you need to be aware of in terms of compliance (e.g. industrial instrument provisions, unfair and unlawful discrimination grounds, and your contracts and policies). My business is Harland Hansen HR Specialists, and we can help you achieve the outcome you need. We exist to support SMEs realise their vision through providing proactive and no nonsense HR solutions, including termination. If you would like to participate in a complimentary 30 minute obligation free discussion, please get in touch via our website. You will also see we have a provision of services for termination under people management/termination.In the meantime, good luck, and I hope to hear from you soon. Many thanksSusan Carson
Your employee may make an unlawful termination application to the Commission if they believe that the termination was in contravention of section 772(1) of the Australian Fair Work Act. Non-national system employees may be eligible to make an application in relation to their termination under local state laws, depending on the circumstances of their case. This is an area of company law you do not want to discover on a trial and error basis, it is costly, time consuming and seldom ever worthwhile even if your employee’s assertions are eventually dismissed!Contact an HR specialist who can manage their departure tactfully and in compliance with regulations and even utilise these usually negative circumstances to actually motivate your other employees. Their understanding of the circumstances and resulting insights into your company’s culture will likely even provide them with the ability to recruit a perfect replacement.I recommend that you contact Annette Dixon principal at End2end Business Solutions http://www.end2endbusinesssolutions.com.au/. Explain your circumstances then you can be confident that you are receiving exactly the appropriate advice.
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Questions

Superior People: recruitment agencies melbourne

http://www.superiorpeople.com.au/accounting-finance/ Superior People Recruitment is a leading... read more

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Training and development

What is Sales Training and Does my Business Need it?

Sales training is an engaging and deeply thought provoking process. A good place to start is with... read more

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Managing employees

How To Attract Millennials (Without Lure Modules)

The era of the baby boomers as the dominant generation is coming to an end as our parents start to... read more

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Jef LippiattOwner at Startup Chucktown
I think it is important to have a welcoming atmosphere for all generations. I think by pandering too much to one group you will unintentionally disengage other groups. For example, I think seniors ( those 55+) feel marginalized as well. I think having knowledge transfers and cross-training roles is important. Flexible hours are great and so is working remotely, however you also need to have some face time with peers (yes, actually in person) to engage culturally and to really become a cohesive unit.
Sarah IrwinSME Community Director at SavvySME
Think you hit the nail on the head here. As a Millennial, I have always worked my best where I was trusted to schedule myself to when I was most productive. Culture has always rated above salary for my potential job prospects and clients. I must admit enjoying playing Pokemon while the craze was at it's height. As a typical Millennial, I was happy to be amongst the thick of it.
Questions

How do you prefer to get feedback and/or recognition?

We are all different. But I'd like some different perspectives into what makes us all feel... read more

Asked by:
Jef Lippiatt Owner at Startup Chucktown
Sarah IrwinSME Community Director at SavvySME
I like continued feedback on a job well done. I like knowing regularly that I'm meeting expectations. I think whenever I have gone above and beyond a public acknowledgement was valued. As little as a CC'd email can mean so much.I can think of one situation where my hard work was recognised as the hard work of my manager. It's the mark of a good leader where your team is exceeding expectations and their achievements are celebrated. Recognising your employees is a reflection of your own achievement as a leader and mentor. Taking the credit will never make your employees want to ever exceed expectations again.
Lauren HutchinOwner at My Marketing Friend
Hmm, tricky question. In business, I've got to say I love recognition. It makes me feel appreciated and valued - especially in small business where you lack the interactions of a busy office with lots of co-workers. But I also like getting constructive feedback because it helps us see what we're doing well and where there could be room for improvement.
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Questions

Volt Edge – Creates a Safer Workspace for Students

Volt Edge one of the reputed engineering companies in Brisbane is popularly known for providing... read more

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Questions

What is the most effective training for the development for your employees?

I sincerely believe in maximizing my employees' potential. What's the most effective training for... read more

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Questions

Is blind recruitment always effective in getting the best people for the job?

I want to explore blind recruitment for my business. read more

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Managing employees

Boss V Buddy

Too often in business when a frontline person steps up to a leadership role there is no guidance on... read more

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Michelle Pascoe at Michelle Pascoe
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Jef LippiattOwner at Startup Chucktown
I do think that leaders need to live out the values they are saying the value and want the rest of the rest of the team to follow. The "do as I say, not as I do" mentality doesn't work. The other thing is transparency. As a leader you need to known failures. Stay humble and let the team know you will do better, don't just say it. Put your learning into action. Above all, remain teachable.
Questions

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Questions

What are the dangers of hiring a nice CEO?

Well, first of all, do you agree that nice CEOs are dangerous for a company? Why or why not? read more

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Managing employees

Alcohol, Drugs and Safety at Work

October is Safe Work Month - talk about the impact of alcohol and drugs in your workplace. We’ve... read more

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Questions

What characteristics do you look for when you are hiring?

I'm planning to start a food cart business. What are some characteristics I need to look for when... read more

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Leadership

The Friday Arvo Drinks and BBQ For The Team. And Unwanted Guests

One of the easiest ways of building a strong team in the workplace is by organising fun activities... read more

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Ashley Bryan Owner at Webstrategies Pty Ltd.
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Managing employees

Business Leadership: 10 Tips For When You First Get Staff

After setting up your business, there will come a time when you’ll need to hire staff to help you... read more

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Ashley Bryan Owner at Webstrategies Pty Ltd.
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Jef LippiattOwner at Startup Chucktown
Definitely a bunch of great insightful nuggets in that article. Another thing I always think about is remembering to value your employees and customers because without them you aren't much of a business (if you are still one at all). I think many people forget this as they scale their business.
Leadership

5 Tips to turn non-sellers into superstars

Selling can be a dirty word in some workplaces. I’ve been in sales for over 15 years, and I still... read more

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Leadership

Why anyone who claims to be an expert in leadership 'is a liar,' according to a bestselling author and TED legend

Log In × Enter Details Username or Email Password Remember Me...read more

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Questions

What are some strategies to improve employee retention?

Jef LippiattOwner at Startup Chucktown
This question covers a lot of ground, but I'll try to give you a few concrete ideas.Genuinely thank people for their effort - don't make this a robotic process. You don't need to thank everyone every time they do their job (that's their job after all). However, when someone makes a great effort (regardless of if it works out) recognize their effort and work. When someone does something great acknowledge it (to them individually or at a team or company level - but make sure they are comfortable with public recognition before you blurt it out to everyone - so people aren't a fan of public recognition).Give people a bit of margin during the workday / work week - Perhaps its a percentage of time (like Google's 20%) or several hours a week. Give them this room to read industry related articles, take online courses to further their learning or just the time and resources to work on a personal project that fosters learning and can maybe have strategic advantages for the company down the road.Don't make failure a threat - people that take risks can definitely help keep your business going forward (I'm not speaking of anything illegal or anything that would make the company look bad). If you can teach people to learn from mistakes and failure and turn that into a better solution or process going forward, that is still a win. Treat it as such. If failure is penalized, people will only do the bare minimum and that won't be good for your business in the long run.Get to know individuals & what motivates them - First you need to know your people to create a good relationship. Second you need to understand what motivates them. This helps when it is time to give an award. They may want a monetary bonus. Perhaps they'd be happier with an extra day or two of vacation. Maybe they are just looking to make a leap from a regular position into management. Get to know everyone and reward them with what motivates them individually.
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Outsourcing

Outsourcing is For Winners

Admitting you can’t do it all alone or just don’t have the skillset for the task at hand is hard... read more

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Jef LippiattOwner at Startup Chucktown
This was a very helpful read. Thanks for sharing. I'll definitely have to consider the PLCS moving forward.