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Questions

Do I have to register my websites name?

I have an ABN but I don't know if I have to register the name of my website as well? read more

Asked by:
Sarah Irwin SME Community Director at SavvySME
Alexandra GouldenOwner at The Number Factory
No. Just need to secure it as a domain name. If you do trade as that Website then yes you must register it under your ABN. Hope that makes sense.
If you own a URL you already have IP protection by default. There is no need to register it anywhere. The only web domain safeguards I recommend are to also register easily misspelt variations of your site's name plus additional extensions like "dot your business type" and .net when you own .com.
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Regulatory and compliance

Medicinal Cannabis and the Workplace

Earlier this year, the Australian parliament passed new laws allowing medicinal cannabis to be... read more

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Munchies breaks? ;-0
Questions

How to improve quality of your products or services?

Like I have a beauty and eyebrow products company Garbo and Kelly. I want to improve quality of my... read more

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Buying and selling businesses

The Secret of a business turnaround is not always to “CUT, CUT, CUT”.

I recently attended a conference of like-minded turnaround gurus and found myself in the company of... read more

Added by:
Daniel Fah Director at CEO Strategic
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Daniel FahDirector at CEO Strategic
Thanks Jef, you are absolutely right, to get back on track a business needs to engage with what the customer wants and expects. If you cut the budget too early and too deep you make it difficult to achieve this and your customers will soon look elsewhere.
Jef LippiattOwner at Startup Chucktown
Very refreshing read. I've still been waiting for someone to show me a legit case study of a business that not only got to the top by cost-cutting but managed to stay at the top while continuing the cost-cutting. Cost-cutting is a short sighted strategy. Many times owners and management fail to consider the toll it will take on employees and customers. In my opinion having solid products and services with expected price points and great customer service are really the only 3 things a company should spend time tweaking until they are right.
Questions

My friend wants his business up for sale. What does he need to know first before doing so?

Especially the legal side of selling a business. read more

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Questions

What are the pros and cons of buying a business?

Or is starting one better? Thanks for your answers! :) read more

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Questions

How do one patent his own product or idea?

I'm thinking of patenting an idea I had in mind. What are some steps I should take? read more

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Questions

Corporate relocation specialists Movedirect Removalist Parramatta

furniture removalists parramatta  services is provide home removes is fullpacking services... read more

Asked by:
Removalist Parramatta Removalist Parramatta at Removalist Parramatta
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Questions

How will you measure lead quality?

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Questions

Which CRM (customer relationship management) software do you use?

One thing you like most about it? read more

Jef LippiattOwner at Startup Chucktown
If you use gmail, you should give Streak a look, https://www.streak.com/I've used it before and found it helpful. But it isn't an entire CRM ecosystem, so pick one based on your specific needs.
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Questions

What are your recommended methods for driving traffic, sign ups and sales for my website?

For maximum results with minimum investment.  read more

Asked by:
Karl Laperrière at Wikibusiness
Your question far too broad to respond constructively Kari. It all depends what you have on your website and who it is for. There are differing techniques for generating traffic, sign-ups and converting sales. Possibly thousands of variations in all three categories. What is your objective, and quantify the minimum you identify as your nvestment.
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Questions

Are you noticing an impact on your business since the election?

Customers seem more on edge and not as happy. Just wondering if it's just me or business in general. read more

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Questions

For those of you working in small business from home, do you have affective cover that acknowledges working from home

and covers accidental damage? I have a business from home, we sold and purchased a new home and... read more

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Questions

How many people look at their local newspapers for local events such as such as training?

Or do people simply throw them in the bin without looking at them each week. I am trying to capture... read more

Steven FreemanOwner at Evolved Sound
Print is quite dead and risky for small business advertising. If you can get in with your council and list your event through that it may be OK. I don't regularly read the local paper, but have a glance occasionally when I'm having a mental break from screen time which is a healthy thing to do once per week.
Simple test in 2 parts - 1 See if anyone is promoting anything similar (to a like audience) in your local paper.If not ring the editor and suggest that they do a profile editorial on your (unique to the aria) new service,2 If there is anything similar call them and ask them to quantify the response they have had and if they are intending to repeat their promotion.
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Questions

And would you use a flat rate service instead of a rate per KM charge? Why did you choose them? Are you happy?

I am wanting some feedback from business owners that use a smaller courier company for there Melb... read more

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Questions

What are the key questions you have/had when starting your business?

What key things do you think a start up needs to learn? I am putting together a workshop... read more

Jef LippiattOwner at Startup Chucktown
As Kristy mentioned business (entity) structure and bookkeeping / accounting are super important, however, I think there are some other key aspects to consider.What type of business are you "really" trying to start?Meaning, are you trying to just make some money or are you launching in an area of expertise or passion? It will make a difference.Have you validated that there is a market for your business product / service?Make sure you are launching something that people want before spinning up a business (I've wasted time and money getting a business legal that never panned out). Validate before you become a legal business if possible.Are you taking this leap alone or are you building a team?This impacts everything from legal structure to necessary office size. You need to plan for resources and benefits accordingly.Do you have all the necessary skills to get your business off the ground?If not, you need to determine if hiring employees or using external consultants makes the most sense for your needs.Do you have a mentor or advisor?Get serious about getting your business in gear. An advisor or mentor can give you valuable insight and help keep you on the right course. Leverage their experience and wisdom.
Kirsty FoxPrincipal at Spitfire Solutions
Getting your structure right. It's really important from a tax and asset protection perspective. You also need to know your books - talk to an accountant first.
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Questions

Can I sell off part of my business without losing control?

Peter WallaceOwner at Endeavour Capital
Hi PhilipYes, you can sell off part of your business and keep control.In general there are two types of situations when selling off part of your business is viable raising capital to expand your business progressive sell down when you are heading towards retirementNaturally any new investors will consider whether the corporate governance arrangements can sufficiently protect their minority investment, which is usually done through a shareholders agreement. Shareholders agreements may cover issues such as directors, sale of shares, approval of major transactions, dividends, reporting and liquidityI am particularly a fan of the progressive sell down, as part of an exit planning exercise
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Questions

Are you pricing your products and services correctly?

Neil SteggallPartner at Wardour Capital Partners
Hi Marty,I agree with Jef''s comments but would add that a common error made in pricing products and services is a failure to understand your fixed cost structure (including your anticipated wages) and accounting for this when building you costing and quoting.If when all costs are calculated you are above the market ask:Is your product or service better than your competitors and if so why/howWill your customers recognise this and pay the differenceIf the answer to either question is no, you need to review your structure, costings & business model.We often find clients say "oh our customers just won't spend the money". Quite often the client is trying to sell what they perceive their customers "need" whereas long term research shows both B2B and consumers buy what they "want". It is often only a small, emotive change yet the difference in meeting wants is usually the difference between profit and loss.To understand this better check out this youtube clip re Apple: http://www.ted.com/talks/lang/en/simon_sinek_how_g...Another good source is Peter Drucker re satisfying customer wants.Hope this helps,Cheers,Neil.
Jef LippiattOwner at Startup Chucktown
I think the best way to figure this out is to test with actual or potential customers. Do competitive research (figure out what other charge)Figure out how your product and brand are different than competitorsSet the price you feel comfortableSee if customers would buy the product from you at that priceIf not, why not? (capture feedback and details not just "yes", "no", "I don't know")Tweak your pricing and try again
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Questions

What are the best kept secrets of successful business people?

Phil KhorFounder at SavvySME
I reckon it's grit, some people have it, others don't. Grit is a personality trait of passion and perseverance for very long-term goals. I wrote about it here https://www.savvysme.com.au/article/445-do-you-have-the-will-to-succeed-do-you-have-grit-to-grow-your-business
Yee TrinhCo-founder at SavvySME
Perseverance. Whether you're an actor, an entrepreneur, an athlete or otherwise, if you are aspiring to grand "success", you will encounter roadblock after roadblock after roadblock. What differentiates the failures from the Michael Jordans and Richard Bransons is often a string of setbacks in which the latter two pushed and persisted through.
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Regulatory and compliance

Businesses could face $100,000 penalties for excessive credit card surcharges

The competition watchdog has been given stronger powers to crack down on excessive credit card...read more

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