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Managing employees

Can you "MAKE" your team CARE about their job?

Just as you can't force someone to love you, you can't "make" someone love their job. But you CAN... read more

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Lina BarfootEditor at SavvySME
Awesome article, it's so important to create a great environment in terms of motivation, and to set a good precedent.
Phil SealyOwner at Pro Leaders Academy
Great article and like the suggestions. You can also hire for the culture you have or are building in your organisation. The key is you can teach skills, however you can't teach culture as this is something you fit or you don't.
Managing employees

5 Tips on How to Get the Best from your Summer Casuals

As the summer breeze ruffles our hair and we feel invigorated to face the final weeks of the year,... read more

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Michelle Pascoe at Michelle Pascoe
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Jef LippiattOwner at Startup Chucktown
I agree that making everyone feel included and part of the team is important. I think you also hit the nail on the head with adding that you must let them know (train them) what is expected. It isn't fair to hold a team member accountable for things they weren't given instruction on how to do. Help each team member succeed with training and making them feel valued and respected.
Arrnell GapusanCommunity Manager at SavvySME
Thank you for great article Michelle!
Managing employees

Innovative SME strategies: company culture and business performance

Company culture is not an accident, or a by-product. A smart manager will shape company culture... read more

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Lina BarfootEditor at SavvySME
Thank you! And well said, I agree that culture should be responsive and flexible, lest it become just a series of HR initiatives that doesn't actually have a real impact.
Jef LippiattOwner at Startup Chucktown
Very well written article. Company culture is best thought of as a living organism in that it needs to be flexible and adaptable over time as you scale your business. Your company culture must also be revisited from time to time to ensure nothing has fallen out of date or gone completely unheeded be all staff (potentially including yourself). Always model the desired behavior from the top down but let all know you value ideas from the bottom up.
Managing employees

Workforce Diversity and Inclusion - How do you shape up?

This week with the announcement of David Morrison as Australian of the Year 2016, there has been a... read more

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Jef LippiattOwner at Startup Chucktown
Great topic to write about. It is near and dear to me as well. I think you are either all in or not at all. Employees and competitors will hear (more quickly than you think) if you are just full of words or if you are taking noticeable actions. I also believe that transparency goes a long way to speeding things along.
Lina BarfootEditor at SavvySME
Great article! So many good points here, especially the idea of making diversity a part of your business at its core rather than some PC incentive you "can't afford" etc. Awesome read.
Managing employees

5 Questions to Ask Before Dealing With a Negative Team Member

Home Latest Top 50 How To Lists X Switch back to...read more

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Managing employees

Canity is an online staff training platform for businesses looking to improve their customer service

It’s clear from personal experiences receiving customer service from different companies that some...read more

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Managing employees

The Impact of Resignation

When you hear the word "resignation" whether you are an owner of an SME or manager of a large... read more

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Michelle Pascoe at Michelle Pascoe
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Jef LippiattOwner at Startup Chucktown
Great article. It is important to keep a pulse on how employees are performing and what their goals are from the beginning. If you can proactively workout mismatches in culture, expectations and goals things will go more smoothly. However, as stated, you cannot be prepared for all situations.
Managing employees

Hiring Full-Time Remote Assistants vs. Project-Based Hiring

If you've already used UpWork to outsource time-consuming tasks or projects that fall outside of... read more

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Irina Iliescu Comms Specialist at Remote Workmate
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Managing employees

Are You Doing These 5 Things to Improve Your Health in the Workplace?

Your daily nine to five isn’t just about money making, it’s almost half our lives and it has a... read more

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Iona Yeung Digital Content Specialist at FIRST
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Managing employees

Lead the Team: Focus on the Individual

This is for the little guys... and I'm not just talking about you as a small business. I'm talking... read more

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Managing employees

Do You Have a High Performing Team?

A happy, productive and motivated team ensures you have happy, satisfied and loyal clients. So why... read more

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Brent Szalay Owner at SEIVA
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Managing employees

20 Rewards Your Employees -- and Budget -- Will Love (Infographic)

Menu Entrepreneur.com Latest Top 50 How To Lists Apply for...read more

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Questions

How do you get your team to generate and share ideas?

Some Vinomofo deals are very creative in content and presentation, and am sure commercially solid.... read more

Justin DryOwner at Vinomofo
First we actively encourage them to think about it and share with the team. Even if it’s not related to Vinomofo. We call this Mofo Projects and it has led to some really cool ideas and even the creation of a few startups! In regards to the secret deals example, they say necessity is the mother of all invention and it certainly was in this case. In the early days of Vinomofo we were regularly facing the same challenge - wineries wanted to sell us their wines but at such epic prices, distributors and other retailers would get upset. Then one day a team member said “what if we hid the label?” and the secret deal was born. So now we have an agreement with the producers not to reveal these wines and a promise to our customers that they’ll have the “wow” moment when it arrives and they found out what it is. We have 100% confidence that if a wine passes our tasting panel (only 5% do) then our Mofos will love it. And we stand behind that by offering a 100% no questions asked money back guarantee.
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Managing employees

Manage People as Adults Not as Children

Menu Latest Top 50 How To Lists SUBSCRIBE$1 an issue...read more

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Questions

How many times do you encounter 'difficult' customers or colleagues?

When you encounter a person who is 'difficult' what skills do you use to manage the situation to a... read more

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Malcolm Dawes Managing Director at dta Worldwide
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Managing employees

Avoiding Performance Fatigue

We have probably all seen what I call performance fatigue -- where your team work their butt off... read more

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Managing employees

Common Hazards in The Workplace

When you spend most of your day in a pleasant, air conditioned office, you might think that you... read more

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Phil KhorFounder at SavvySME
Thanks Victor, good read! Accidents do happen at work, I see it time and time again. We often take it for granted that it will never happen but as your list suggests, it doesn't take a lot for someone to get hurt. So it really pays to be careful (not paranoid) about potential safety hazards. Sometimes it's plain common sense; if you see something on the floor that could trip someone over, don't ignore it! Thanks again, keep them articles coming.
Managing employees

Conflict Resolution Strategies for Small Business

What are the main causes of workplace conflict? The causes of conflict will be different in each... read more

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Managing employees

Your People Are More Than Just A Number

An enormous benefit exists for small business where they are still small enough to know their... read more

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Leo EliadesOwner at INSPIRENOW PTY LTD
so true Darcey, a very kid reminder of how we are able to influence a great culture of volunteers and people that feel great about themselves
Managing employees

Lessons From Mother Nature – The Bee Hive

The honeybee’s hive is approximately between 50 000 and 60 000 strong, it has one leader, no... read more

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Ling LeeDirector at Japanese Sword Auctions Australia
Great article Darcey! Love your 6 tips. I can definitely relate to no.4, and I think no.5 is so underrated. I once spent one week trying to figure out a problem which ended up being solved by a friend in 10 secs.