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What are your thoughts on smart watches?

Perhaps I'm a bit jaded, but I don't see the allure of the forthcoming Apple watch. I don't believe... read more

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Jef Lippiatt Co-founder at Startup Chucktown
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Telecommunications, mobile and wireless

Top 5 Email Marketing Tips

I love marketing emails. Really, I do.   According to the Direct Marketing Association's in the... read more

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Ling Lee Director at Japanese Sword Auctions Australia
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Neil SteggallPartner at Wardour Capital Partners
Just re read it Ling.....loved the humour at the start!
Neil SteggallPartner at Wardour Capital Partners
A great and useful article Ling. Thank you
Telecommunications, mobile and wireless

Typewriters and smartphones have more in common than you think -The Tech Wrap

The ease and speed with which we communicate aids nearly everything we do. Most people are fairly... read more

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Telecommunications, mobile and wireless

iOS vs. Android - Which camp are you? The Tech Wrap

If you ask a group of people whether they belong to the Android or iOS camp, you’ll find it’s a... read more

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Yee TrinhCo-founder at SavvySME
Move over iOS. Android it is.
Ling LeeDirector at Japanese Sword Auctions Australia
Don't forget the Windows camp (where I proudly belong!)
Telecommunications, mobile and wireless

Tech wrap - Apple plays catch up with the iPhone 6

Last week's launch of the iPhone 6 was a highly anticipated event and for months prior, rumours... read more

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Ling LeeDirector at Japanese Sword Auctions Australia
With the launch of the Apple iPhone 6 today, and seeing the massive line in front of the Apple store, I keep on wondering if it is really worth it all. It seems so much cheaper to buy an Android phone with as many features (and in some cases more) for a fraction of the price. I think it has Apple has lost its 'exclusive' image too.
Telecommunications, mobile and wireless

Why you need a mobile agency and a digital agency

We all know it – the world is currently going through a mobile revolution. Consider these key... read more

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Neil SteggallPartner at Wardour Capital Partners
A great article! Is the activity currently B2C or is it encompassing B2B?
Ling LeeDirector at Japanese Sword Auctions Australia
Thanks for the interesting stats!
Telecommunications, mobile and wireless

In-Flight Wi-Fi Valued Over Comfort, Bathrooms? (Infographic)

Business & Small Business Log In | Join Log In | Join Log In Join...read more

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Questions

What were your experiences with Australian VOIP providers?

I am looking for information on using  VOIP in my business read more

Asked by:
Michael Prior Principal at PB Advisory Group
Hi Michael We have used Iinet as our Broadband and VOIP provider and run with 'naked cable' broadband so we don't have to pay for a phone line. Iinet's service is brilliant. If you do happen to experience problems, which is inevitable and call them from your mobile, they have a great call back feature, which you can enable if they are busy. Their call backs are not just limited to landlines they will call back on mobile too. Over the last 4 years we have had very few issues, and those we have had, have been rectified promptly. I would definitely recommend them.
Peter JonesFounder at LinkSmart
Hi, I use WorldDialPoint as a voip provider and zoiper as calling software. Works well for me. Regards Peter  
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Telecommunications, mobile and wireless

Cyber Security - Is Orwell’s Vision Coming True?

I recently watched the newest revelations about the NSA from the ABC Four Corners... read more

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I agree Phil, I have been doing some more research and there is a company on the cusp of doing something about it, just watch this space
Phil JoelDirector at SavvySME
You've highlighted some great points Roger. I wonder what others think about this.
Questions

How important is the National Broadband Network (NBN) to your business?

I personally am in favour of the NBN as infrastructure which will be critical over the next 25... read more

Asked by:
Micha Wotton Head of Development at SavvySME
Damian IvereighOwner at Launtel
You have framed your question in a very limited way - namely all about internet speed. The NBN is about much more than that. It is fundamentally a "open access" network for providers to connect with clients. As a provider (yes we are one, mainly in telephones), we have some great technology sitting in our data centre, however we really want this in people's homes or businesses. The NBN gives us that. It is a very low level data connection - allowing clients to appear to be on the same physical network as our server. The internet is great, but there are some things that are hard to do over it - either because you need more reliability of data delivery (e.g. telephone) or because you need more control. A good example is remote management: because the NBN brings you right into a client's network, you can remotely configure devices from scratch. Just plug them in out of the box and they work (skip getting the IT guy in to configure it). So all those things that you currently need a local server for in your business, you will be able to do over the NBN. Arguing about internet speed is completely missing the point of the NBN (but I get it that everyone does).
Philippe FlattOwner at Image Technique
I believe that internet connectivity is central to so many new industries and has the potential to open up opportunities to remote regions of Australia where unemployment is high. Imagine young people in rural areas being able to remotely work in IT support for example. I think the NBN is an infastructure that is too important to ignore.  The NBN would be of great benifit to my business. I am a photographer and I have corporate clients who require a hundreds of hi res  event images uploaded quickly. I also have clients that require very large files of large format images for printing. Dropbox and you send it are too slow. Some file transfers take me 4-5 hours and I already have the best ADSL available.
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Telecommunications, mobile and wireless

5 tips on how to nail a radio interview

The radio is still a preferred medium of communication even with the massive surge of people that... read more

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Questions

Should I invest in mobile computing?

Asked by:
Phil Joel Director at SavvySME
Stephen A
Such a short question can mean so many things to different people. This is how I interpret your question: "Should I build solutions for my customers/employees/others that are dedicated to providing a mobile solution, or should I just stick to my current web or client/server applications" I could have written the above a hundred different ways, but the answer in short is "yes", but that is not really the answer you need. It is about minimising risk and growing the solution over time. For example, if you currently have solutions that are on the desktop or on the web, you can build a "WebApp" that is effectively a web application that is optimised for the mobile. Languages like JQuery Mobile, DOJO and many other Javascript derivatives can help that. Combining that application with technologies that report how the app is used and the response times achieved (the biggest weakness of WebApps) will be key inputs into building a dedicated mobile computing solution. There are many paths to a dedicated mobile computing solution, but the key to what path to take is understanding the geography and user base you are targeting. If that is in Australia, it is likely to involve an iOS/iPhone/iPad platform initially due to its current dominance, but Android is growing and that is likely to be the 2nd platform targeted (note that the WebApp can target all HTML5 based platforms, so this is an ideal backup as you rollout multiple platforms). Windows8 will take time (anywhere from 6 to 14 months is significant time in the IT industry) before it becomes a real presence that must be considered. But these decisions can change drastically depending upon what you are targeting. Either way, the key is to take a broad approach through a WebApp and phase in dedicated solutions - where they make sense. A key point worth considering when thinking of dedicated mobile applications is integration. Typically, business applications rely on centralised data - whether that be to share data across devices through a user account or to share data outside of the user themselves. This design aspect is important as devices are not always "online" and you also do not want to suffer the same performance drawbacks that a WebApp can suffer from. Therefore, you will require some local storage and integration back to a central point. This can make a seemingly cheap and easy idea into a logistical nightmare, and this is where professional experience will turn the potential nightmare into a reality - just not as cheaply as you first imagined !!! So broadly speaking, to recap the answer, yes, you need to invest in mobile computing, but only after you have considered what the use is and who by. Then take a softly-softly approach by first incorporating WebApps, then where it is justified, deploy dedicated solutions. The exact use you require may dictate variation to the above simple explanation, but as a generic approach, I believe this will help you move your strategy forward. I would love to hear more about exactly what you were contemplating around mobile computing. All the best.
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