Questions

How do you reconcile your differences in opinion as co-founders?

Asked by:
Louis Redding
Louis Redding at Phoenix Remodel Group
Jef Lippiatt
Jef LippiattOwner at Startup Chucktown
I think the main thing is have a written agreement for resolving disagreements. If there are 2 co-founders this can put you at a standstill since voting would be split. I highly recommend an outside 3rd party that has no equity in your company. This person should be agreed upon by all co-founders. In the case of a split vote this person fills the roll of tie-breaker. Their decision may not be popular but it will help keep moving forward.
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Questions

What is the best way to plan a Facebook marketing strategy?

Asked by:
Robert Mayer
Robert Mayer at Boston Remodel Group
Felicity LawOwner at Felicity Law
My suggestion is that you review your over-arching Marketing Plan as your SM strategies would be part of this. It will depend on your budget, product/service, defining your customer (market) and what you're trying to achieve (awareness, sales etc). Consider how you will measure the RoI of your SM strategy (cost per lead).I hope this helps.
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Questions

What is going to be the next "big thing" in the next 5-10 years?

Asked by:
James Harding
James Harding at TopInjurylaw
Jef Lippiatt
Jef LippiattOwner at Startup Chucktown
In all honesty, I think the next big thing in the time span you've mentioned will be companies abandoning or tweaking their Robotic/Drone/Artificial Intelligence presence to a more human approach.Just as currently we are seeing the most successful companies are the ones with not only the best user experience but the best customer experience. Building a "well-known" or "respected" brand amounts for very little if you dehumanize your customers.Companies will have to be very intentional and careful with their implementations of chatbots, artificial intelligence algorithms and the like to succeed. Although we all crave efficiency and profits, when humanity becomes too disconnected, we risk much more.
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Questions

What are "three key success factors" to develop a successful business in Asia?

Asked by:
Anne Jones
Anne Jones at Skylar’s Home and Patio
Marcus TjenOwner at Rugged Computing
1) contact2) contact3) contact
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Questions

Any NSW electrical contractors? Are there any government grants that I can apply for to help with some extra funding?

Extra funding to point towards marketing my business.. read more

It will be very unlikely to get a marketing grant.The only possible way is if your businesses has something to offer back to the community like- Youth Services- Disability Services- Local Community ServicesBanks also have grants from time to time.
You might want to think about the Industry Skills Fund which can reimburse up to 75% of your investment in training to assist you in pursuing new growth opportunities for your business.More details on the ISF at https://www.business.gov.au/assistance/internal-assistance/industry-skills-fundWe run workshops in north west Sydney to assist Business Owners in developing business plans and growth strategies to make it easy to apply for funding http://rapportleadership.com.au/ready-set-grow/
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Questions

Which is better to attend in developing your business skills; attending physical events or attending online events?

Steven Freeman
Steven FreemanOwner at Evolved Sound
I firmly believe a mix of both is best. If you're targeting businesses in your local area, then local physical related events would rate higher, particularly when starting out.
Jef Lippiatt
Jef LippiattOwner at Startup Chucktown
Lindsy,My answer for you is contingent on 3 main factors:What style of learning is most effective for you (reading, watching, hearing, interacting, practice, practical application)?What is your level of comfort (large class, small class, group project, 1 on 1)? What is your ideal pace of learning (multiple week class, 3-5 day workshop, 1 day crash course, self-paced on demand)?Being able to understand your needs for these three questions above will help guide you toward the type of events to attend. To retain information you need to be comfortable.
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Training and development

13 Behaviors That Prevent You From Moving Up in Your Career

Want to get to the next level or make more money. Stop yourself from these actions, or lack there...read more

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Questions

Where did you get the idea for 2 minutes service guarantee?

Was it hard getting the "2 minutes service guarantee" off the ground initially? Was employee... read more

Asked by:
Jef Lippiatt
Jef Lippiatt Owner at Startup Chucktown
Tom PotterOwner at pottercorp
the idea came from a real challenge placed to us by the board challenging us to find a sustainable point of difference it had to be a major shift in what was traditionally offered in the market its too hard to answer here and now but the full details are in my book
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Questions

What is the biggest challenge in coaching business owners?

When trying to coach existing business owners, what is the biggest challenge you face? Is it... read more

Asked by:
Jef Lippiatt
Jef Lippiatt Owner at Startup Chucktown
Implementation is the most important component of any coaching program, but usually the most challenging. Usually the owners agree with the actions in the program, but constraints of time, discipline and money can so easily get in the way. To overcome this problem, I am very proactive, help them out when needed and keep the projects short and very specific.It can't be overlooked, one of the biggest challenges working with small businesses is getting paid!
Lisa Ormenyessy
Hi Jef, A great question. Most business owners who come to see me for coaching are ready to change. The already have awareness that what they are currently doing is not working or they could be doing it even better.With marketing clients, at times, yes changing the way they see the way marketing works is often an initial (but small) hurdle. Seeing marketing as an investment rather than a cost once they understand their customers lifetime value is often a first step.My style is very 'educational' so while I may be pointing out a new way of doing things, I am also explaining the logic of it. This takes away a lot of the fear around change.Cheers, Lisa
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Training and development

6 Apps That Help You Stick to Your Goals

Want to meet the promises you are making yourself? There are apps for that. read more

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Questions

Can you recommend some good online business educational videos?

I would start following what MOZ come out with and watching Whiteboard Friday videos. I will also +1 Udemy and Lynda.com also has a lot of videos worth watching. Another great educational source is Coursera.
Ben HobanOwner at Brown Paper eCommerce
Hey Rebecca,  I'm a massive fan of Neil Patel's online marketing videos, so much free value http://www.quicksprout.com/university/  if you are looking for online business advice. (advice for online-businesses) 
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Questions

Which do you prefer: videos or podcast?

As a small business owner, which do you actually prefer: business educational materials in the form... read more

Asked by:
Phil Khor
Phil Khor Founder at SavvySME
Jef Lippiatt
Jef LippiattOwner at Startup Chucktown
I think the first decision needs to be based on what type of learner you are. Do you learn best with visuals, text, audio or a combination? Answering that should help guide your initial direction.As Steven mentioned above, they both have their place. Both lend themselves to letting you engage with the content on your terms and consuming as much or as little as desired. Podcasts are great when you are engaged in other tasks, however, be aware that if you are multitasking while listening you may not fully comprehend or process the material. I believe that Videos have an edge with trust development. You can see who is explaining the content and any other visuals or resources they feel are necessary to understanding the material. In the case of platforms such as Coursera, there are sometimes even quizzes mixed into the content to test your comprehension.Also if you want to really comprehend a subject, look for interactive and engaging ways to learn about the topic, such as live streaming video events (similar to webinars perhaps). When an educated host is not only covering the material but interacting with live questions and comments it promotes diverse perspectives. Again, tailor your content to your learning approach and remember to focus on the content while you are consuming it. Your concentration is required in retaining the knowledge whether from audio, video or text. Also, don't be afraid to revisit content from time to time as a refresher or to see if you missed any interesting details.
Fleur Leong
I prefer webinars, as these can be converted in videos, podcasts and text for different platforms.
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Training and development

5 Must-Know Public Speaking Tips for Introverts

Your fear of public speaking can hold you back. Try these tips to make it less intimidating. read more

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Questions

Are you an introvert or extrovert?

I personally relish in self discovery and knowing more about your self always puts you in a better... read more

Asked by:
Wendy Huang
Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Scott Yang
Scott YangFounder at OzBargain.com.au
Introvert -- much prefer to stand at the corner of a party and observe :) Too bad (or maybe fortunately?) I am now running a community website which forces me to actually talk to people.
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Questions

Which Asian language should I pick to be proficient in?

If an Australian IT professional were to become proficient in one Asian language, which one should... read more

Asked by:
Phil Joel
Phil JoelDirector at SavvySME
I don't believe one has to be proficient in an Asian language to be successful in IT. It obviously helps if you can communicate with the rest of the IT team in their preferred languages. In fact, we built this website using people from all over the world and I am certain we don't speak all their languages :-) But if I were to pick a language that would come in handy for IT, I would say Hindi followed by Mandarin.
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