The ATO Audit Process: What to Do and How to Avoid It

  • The Australian Taxation Office (ATO) and the ATO audit are usually two of the most dreaded phrases for Australian SMEs. 
  • However, there are a few tips and tricks and some insightful, accurate and consistent advice we want to share with you to make any interaction with the ATO less stressful for you.
  • Intrigued? Check out this article to understand the ATO audit process and how to best prepare for the ATO audit.

how to avoid ato audit

As a Tax Agent, this is usually the first thing a client says to me when I tell them I have received a letter from the ATO notifying that they are to be audited. Sometimes the words are more explicit, but the response I get has hardly changed in the 19 years I have been involved in tax.

What is the ATO audit process?

The ATO audit process commences with them first deciding that they will investigate businesses which it considers high risk.

The Australian tax office has published over 100 industry benchmarks. These benchmarks are by industry and show what the Australian tax office expects.

For example, the ATO will expect a profit of 11% ($55,000) for a discount store with turnover (sales) of $500,000. Anything less may have the ATO knocking on doors.

Tax inspectors have also told taxation agents that they intend to concentrate on cash businesses. Inspectors have been known to eat at restaurants, pay in cash and then, at a later date, return to check that their sale has been included in the books.

They will visit a retail store and buy items over a few weeks and pay at different tills and then return to check their sale has been recorded.

The Australian tax office is also concentrating more on lifestyle. If declared income is low but one has a large home, expensive cars and children in private school, the Australian tax office may start asking how this lifestyle has been maintained.

Part of the ATO audit procedures is that they can ask for passports so that they can check holidays and ask how those holidays were paid for.

However, it is not all bad news. Unfortunately or fortunately, depending on which side of the fence you are on, the Australian tax office is severely underfunded. You have to be quite unlikely to get picked for an ATO audit.

But it does happen.

Last year during the ATO audit period, 118,000 cash businesses were investigated and this number will get bigger. It is still a small number considering the total number of businesses in Australia.

How can I avoid an ATO audit?

So, how do you avoid an ATO audit in the first place? Here are 

1. Understand industry targets

Each year the Australian tax office targets a different range of industries to focus their attention on. It has been announced that the ATO audit targets for 2014 are small tradesmen (electricians, builders, carpenters, etc) and multinational corporations who attempt to move company profits to offshore tax haven countries.

2. Benchmarking

Before making decisions check to see if your industry is one of the benchmarks published by the Australian tax office. Make sure you are within the ranges expected by the ATO. If you are outside the ranges you may need to come up with a good reason why.

3. Implement good business record keeping

  1. Ensure you have maintained your books and records properly. The Australian tax office has really emphasised this.
  2. Make sure your records are up to date and that you have all till receipts (not just ‘Z’ readings), sales invoices, supplier invoices and how and when payments and receipts occurred.
  3. Third, make sure you file and pay all your Tax returns (BAS, FBT etc) on time. If you are late or cannot make payment, get in touch with the Australian tax office and explain what is happening. They will be more responsive and less likely to investigate.

4. Separate your finances

Lastly, keep your private financial affairs separate from your business affairs. Only use a business bank account and business credit cards for business expenses. If you do use a personal credit card, use it solely for business purposes and not personal.

This is because you do not want to give any indication to the Australian tax office what kind of lifestyle you have. There is also less chance of personal items accidentally being claimed as business expenses especially if you have a bookkeeper or Tax Agent preparing your books.

Remember a small mistake found by a tax inspector can lead to more questions.

What should you do if you are chosen for an ATO tax audit?

There are several things that you can do to assist you if you have to do an ATO tax audit.

1. Get tax audit insurance

Well, get a Tax Agent to do the work and communicate with the Australian tax office. It will be expensive but they are experts and should know what to do. You won’t. It is usually a good idea to take out tax audit insurance so that your Agent’s fees are covered. Seek professional advice from your Tax Agent who should be able to help you.

2. Understand how ATO meetings work

The ATO can ask for a meeting. Try and avoid this if possible (although you may not have an option). The Australian tax office may ask for this meeting to be at your home. Ensure this never happens as they want to see what is in your home.

Always arrange a meeting at your Tax Agent’s office as a meeting at an ATO office is likely to intimidate you and you may say things you would not normally. During the meeting, if you feel uncomfortable at any stage, end the meeting.

Try to ensure the meeting does not go beyond forty-five minutes to an hour and a quarter because after this time limits you are likely to let your guard down.

The Australian tax office will send you notes or minutes of meetings asking it be signed and returned. You are not legally required to sign and our policy is to never sign them.

3. Avoid vague answers 

Finally, remember that an ATO audit is not the end of the world. Keep in mind that they have a lot more information about you than you think.

We live in a digital age of Google Maps and data matching. The Australian tax office can see what a taxpayer’s home looks like by pressing a few buttons on a computer at their desk.

Try to avoid giving vague answers. Tell the truth, stick to the point and only answer the questions asked and nothing more.

Do you dread the Australian tax office or the audits? Then we hope this article helps you.

Hitesh Mohanlal

Director at WOW! Advisors & Business Accountants

14 years ago I lost a family member aged 38. I realised then there were important things in life than business and money. This tragic event drives everything I do. I am the founder of WOW! Advisors & Business Accountants, MediSuccess and CrystalClear Bookkeeping. I authored Double Your Profits and Halve Your Working Hours for Medical Practitioners.' I am Australia's leading Strategist & Business Adviser with a passion to bring smiles to the faces of medical professionals. As a result of the work I have done & based on my approach I has been recognised on Fox, NBC, CBS and ABC. Most business owners work long hours & recent surveys show that work life balance, income and wealth creation is the major area of concern. My ethos is to work with business owners improving their accounting and taxes but particularly to improve profits/ personal income and wealth whilst cutting working hours in half so that they can enjoy an awesome lifestyle with plenty of time for family, fun and philanthropy. I specialise in the medical sector. I have worked with over 3,500 businesses in Australia, America, UK, Japan and Europe. I soon realised that over 78% of business owners: - Found understanding figures too hard. - Were never taught how to run a business. - Spent money on areas they did not need to. - Paid more tax than they needed to. So we design strategies to specifically deal with the above but also: - Move business owners from being a business operator to a business owner so the business can run on its own. - Create investments, assets and wealth which generate income so that if you are unable to work or retire income is still generated. I am so passionate about saving tax and improving profit that since March 2019 for every $100 we save/ make for clients I am committed to make 20 impact across the world. Currently over 1,000,000 impacts have been made.

Comments (3)
Michael Fox


Great article, a defensive strategy is to take out tax audit insurance as this will pay the professional fees for most forms of ATO enquiry concerning your taxation compliance; most importantly gain a comprehension of your responsibilites by taking good advice and the risks of error etc. can be controlled. The ATO now uses sophisticated analysis from it's computer resources for matching data feeds from financial isntitutions and authorities etc., so an audit is well advanced when you receive any communication! Also watch the ATO annual"hit list" of trade or industry under specific review....good hint that you may be having ATO enquiries, irresepctive of your commercial behaviour...

Hitesh Mohanlal

Hitesh Mohanlal, Director at WOW! Advisors & Business Accountants

Thanks Michael. Your comments are valid. It is frightening how much the ATO know before they start a detailed audit. Audit Insurance is great way to ensure you do not get a big bill for dealing with a tax audit

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