IT Support Trending Articles

Why your business still doesn’t have a managed service provider—but it should
IT Support

Why your business still doesn’t have a managed service provider—but it should

Managed services have been available in Australia for some time, but this service has been slow to catch on.  There are three main reasons this form of service isn’t as successful as it should be. 1. Bad marketing To most small and medium business and not for profit organisations, the ICT component of their business may as well be written in Swahili.   Getting the computers to talk to the printer (correctly—without translating everything into Wingdings) takes skill and persistence, but in...

2.49K views

Managed service professionals: the better option for SMEs
IT Support

Managed service professionals: the better option for SMEs

A business of any size that fails to manage its ICT is a real threat to the data of individuals.  Small and medium businesses and not for profit organizations worldwide are being threatened with civil and criminal actions for decisions they make regarding protection of their ICT systems and the...

2.3K views

Backup — Help When You Need It Most
IT Support

Backup — Help When You Need It Most

What is the first thing that comes to mind when you hear the word backup? Generally the word backup is used to describe the action of someone when they offer help or support. For example, in the movies the police may call for backup when they find themselves in a tricky situation too difficult to...

1.71K views

Options to reduce support costs on Desktops by knowing how to use your operating system
IT Support

Options to reduce support costs on Desktops by knowing how to use your operating system

1.57K views

IT Support

Handling IT Environment Management with Specialised Tools

Most businesses aim for top notch customer satisfaction by empowering over the competitors. It is very important to have a deployment cycle that is accelerated for timely project completion. With an increased number of intricacies, it is better to adapt to best quality practices, and hence come the...

3.94K views

IT Support

What is a managed service provider and how do they do IT support remotely?

1.81K views

Securing Data in a Moderate Budget
IT Support

Securing Data in a Moderate Budget

Just a few years ago, the volume of data produced worldwide exceeded 1 zettabyte. This is equal to the amount of information needed to fill 57.5 billion 32GB Apple iPads or over 200 billion HD movies. According to a study, the data volumes in the current decade will increase by 50 times leading to a shortage of storage space for more than 60% of the data generated. Generating new data now is much cheaper today than before: the cost of storage and processing has decreased by 6 times since...

1.69K views

Do you only need a computer tech when the computer breaks
IT Support

Do you only need a computer tech when the computer breaks

In the technical support world, there has been everything from constant bickering to full-blown arguments over the different disciplines of computer support.   One of the two main schools of thought is the “break/fix” crowd—those who believe that if it breaks, someone will come out and look at the...

2.45K views

Are you backing up your data and do your have a Disastor Recovery Plan and what is it?
IT Support

Are you backing up your data and do your have a Disastor Recovery Plan and what is it?

Backup and Disaster Recovery, Every business no matter what the size should at least invest in some sort of technology to back up their business critical data. Backup services are provided in many different ways even through the cloud, or built into most operating systems now days.  However it is...

2.84K views

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