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How to make innovation part of your daily business life

Innovation is something all businesses want to do, and do better. Whether it’s evolutionary – continuous, incremental advancements – or revolutionary – new, disruptive innovation – we’re all looking for the ideas that will help us deliver better services and products, and of course, greater returns for our businesses. But I think many people expect innovation to come from one-off ‘inspired thinking’ or to be the domain of a small ‘creative’ group. This was certainly my attitude for a long...