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Leadership

Why I can't be entrepreneur...

Why I cant be entrepreneur... We all have dreams to be a successful entrepreneur. Its really... read more

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Tim GreigOwner at Green Galah Pty Ltd
While I admire your sincere-self appraisal Ananda I'm not convinced you are not just making excuses. I have no affiliations but check out the book (and articles) called "Entrepreneurship Isn’t Just for Young People". Most successful entrepreneurs are NOT young MZ look-a likes. Really look deeply into your heart: the best thing for your family may be for you to be fulfilled, happy, challenged and running your own life. Throw away your rigid training. Embrace change. Good luck in all you do.
Wisdom Kwasi Asare-AmegashieIT Consultant at Self-employed
Ananda,I can't help but admire your sincere self-appraisal. In fact, you have just done a perfect SWOT analysis for yourself! By identifying your Strengths, Weaknesses, Threats (or fears) and the Opportunities available to you half of the problem is solved. Refuse to run the rat race! History is replete with people who determined not to be part of the rat race and succeeded eventually. One classical example is Michael Faraday, the inventor of the electric bulb. Try to find out how many times he tried before success came his way. Remember the primary school poetic rhyme? If at first you try but fail, try, try and try again. Therefore, Ananda, you can be an entrepreneur so try, try and try again! Good luck!!
Online marketing

What does direct traffic in Google Analytics mean?

If you've ever ventured into your Google Analytics account to see where your traffic comes from,... read more

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Nick Chernih Founder at LinkBuildSEO
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Miscellaneous

Savvy Business Don'ts #3: Loud music

There is always that one person in the office that plays their music too loud, and even if they are... read more

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Remuneration and benefits

Essential Clauses to Include in all Salary Sacrifice Agreements

There is no legal requirement for an effective salary sacrifice agreement to be in writing and,... read more

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Onwards and upwards

Your business - You failed

I always wanted to interview business people who have failed, the type that opened up a shop and... read more

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Steve Gray Director at Gray Capital Investments
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Running your business

Top Ten Tips From a Gen Y CEO

Starting a business is a very risky journey, and even more so when you are a young entrepreneur... read more

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Social media

Fake Social Proof - Buying Followers & More.

I have been meaning to publish this post in a long time but got busy doing all sorts of other... read more

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Phil JoelDirector at SavvySME
Establishing trust is very important particularly in the Online world where people's first impression will be based on reviews, followers, etc. Once that trust is broken, it will damage its brand and undo all the previous good work. In Sharon's example, I doubt people will use the Ad Agency's services if they knew the whole story. In any business, it is not unusual to have poor reviews but it is how the business address those reviews that will determine how people judge the business.
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Fake online reviews really frustrate me as a consumer, and you're right it also puts businesses that are genuinely making a difference on the sidelines which I think is disappointing. In addition to that, businesses with inconsistent quality are equally as confusing due to the ups and downs of good/bad reviews, making me wonder if the reviews are indeed fake or not.
Web and interaction design

What Is Responsive Website Design – Simply Explained

There is no doubt that responsive design websites has been firmly established as the best way to... read more

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John BelchamberOwner & Senior Consultant at Invoke Results
Thanks Greg, I appreciate you taking the time to explain this to us both (and I suspect others).
Greg TomkinsOwner at Top Left Designs
Let me clear up one point for John firstly - Responsive websites are designed for mobile devices, first and foremost! The principal of a responsive design is that it will display your web page content within the viewing screen of your mobile device in such a way that you should not have to zoom and pan your screen in order to read or enter data. The responsive design includes code to detect the type of device being used which is how it manages display of content on the individual devices. If you are being told what you are suggesting John, I would recommend you talk to some new developers who know what they are doing and of course feel free to contact me as well if you wish. As for having a dedicated mobile site - there are instances where I would recommend this myself - particularly if you are simply wanting to add mobile capability to your web visitors to an existing site that is not mobile compatible. The other instance where a separate site is advantageous is where you want to present a much simplified - cut down version of your desktop site to visitors. The problem is that whilst the first part of responsive design is to shuffle the information elements around, if you have a site with vast amounts of content and each element is quite large (as say in white papers or long articles in your blogs or long pages) then of course reading these on an iPhone is just not going to happen. Now whilst yu can control which elements of a desktop page are displayed or not displayed on the different devices, you may still be left with a page that just does not present well or fails to get the message across. You can sometimes find that due to the nature of your audience and how they want to process information, presenting iPhone specific content with less pages could be the way to go in which case developing a separate mobile version is a good idea. Depending on your CMS platform this may or may not be a lot of hard work. We use Business Catalyst for all our web solutions which provides us with 3 choices on how to deliver mobile compatible solutions - including responsive design, separate mobile site or a hybrid approach mixing the two - all from the one set of source code in the back end. I hope this clarifies things a bit more for you both and anyone else reading this article.
Taxation

Contemporary Tax Issues

Over the past two months, whilst talking with clients, a number of tax related issues surfaced that... read more

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Michael Prior Principal at PB Advisory Group
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Phil JoelDirector at SavvySME
Great general tax advice Michael. Thank you for sharing.
Social media

Facebook Likes: How Important Are They to Your Business?

About Social Media Today The world's best thinkers on energy & climate The...read more

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Online marketing

7 top strategies for getting stuff done

The saying goes that if ever you need something done give it to a busy person. You can be assured... read more

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Thanks for a good article Anthony. Number 5 is my number 1. Having a defined goal makes a huge difference in knocking down the walls along the way to realising said goal.
John BelchamberOwner & Senior Consultant at Invoke Results
Good tips thank you Anthony. I wonder how many of us suffer from getting distracted....Squirrel!
Copywriting, content writing and blogging

5 lessons to learn from NaNoWriMo

It's already November, which means NaNoWriMo - or National Novel Writing Month - is upon us.... read more

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Lisa CreffieldOwner at 3things
Hi Bridget, 28k is still a huge achievement! I really enjoy the community aspect of NaNoWriMo. One year I used it as motivation to write another 50k on a novel I had already started, rather than an entire novel from scratch. Hope to see you doing it in 2014.
Hi Lisa, I've known about NaNoWriMo for years and actually entered last year. I didn't complete my 50,000 words, but I did manage around 28,000. That was as much in one month as I'd managed in three years previously. And I had fun! So two more learnings base don that experience. 1. Nike have it right - just do it! Instead of worrying about perfection (final draft) just get started and get something down. The concept behind NaNoWriMo (first draft, rest, then review and edit) works equally well at the blog post level. 2. It's worth having goals even if you don't always hit them. Look how much more I wrote with a concrete goal than without one. ...now I just need to finish my second half-written novel before I can even think of starting another one in another NaNoWriMo...
Managing employees

When performance management becomes bullying

It is no longer sufficient to turn up at the workplace to do a 9 – 5 job. The existence of every... read more

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Mahua DasOwner at Next Gen Teams
I agree with all of you that educating new (and sometimes senior) supervisors and managers in the right way to manage deficient performance is the way to go. Unfortunately, this area is neglected and by the time, a problem is brought in to HR, it is completely out of control. Then the manager's objective becomes 'managing the person out' not 'bringing them back in' and ends up in tears for all concerned. On a brighter note, this is not rocket science, and can be done better and better with practice and understanding.
Neil SteggallPartner at Wardour Capital Partners
Brian, Thanks for raising your history as I must admit to similar failings in my early career! There was also a different management culture 25 years ago to that of today and fortunately we now take our "human capital" obligations into consideration far more widely and seriously than in the past. That you and I are able to reflect on our past mistakes is probably why we moved beyond them. That said managing people, especially in a smaller group, is a difficult balancing act and key to team building and management. In the end when faced with difficult management issues I try to ask myself how I would resolve the issue if it were occurring in my family rather than the office or factory. This works for me. Finally no matter how tough the problem or hard the conversation I stick to my 3R's ......respect, respect, respect. And I certainly didn't work this calmly when younger!
Sales and marketing

Old, blind or past it?

Old, Blind or Past it?Marketing in 21c Now before you leap to your key pads in a denouncement of... read more

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Neil Steggall Partner at Wardour Capital Partners
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Steve OsborneOwner at Smarthinking
I very much agree with your point Neil, that the best marketers often learn "on the job," no matter what their training or business background. Nothing like the short, sharp, shock of real world competition to wake the mind and hone the senses. Conversely, it's often those business owners who've been around for a while who are most resistant to modifying their marketing in the face of falling revenues. The mindset of "that's the way we've always done it" can be particularly frustrating.
Neil SteggallPartner at Wardour Capital Partners
lol thanks Ling. I shall use you as my proof reader next time! so much to learn so little time but at least its fun.
Founders and co-founders

Exclusive interview with MYOB's CEO Tim Reed - the man behind the accounting software giant

Meet the man behind one of the leaders in Accounting Software in Australia, MYOB.... read more

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Business coaching

The problem with goal setting

I’ve got a big Goal! “In January 2024, I am delivering a talk to a global audience at a TED... read more

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I enjoyed this Roland. Remember to send us the link to your TED talk so we can celebrate with you! :)
interesting wendy... what is the name of the book?
Business coaching

Metrics which matter as a business owner

Amazon stocks some 11,000 titles in the category “Small Business Management”, and although I... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Great points Roland :) I really look forwards to your articles :D
John BelchamberOwner & Senior Consultant at Invoke Results
Great food for thought Roland, thank you. It is so important to make sure you're measuring the things that are lead indicators, not just measuring for measurement's sake.
Copywriting, content writing and blogging

Why the blog should i?

Ten years ago, blogging was an unknown phenomenon that barely made the radar of SMEs. Blogs,... read more

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Michelle TupyBlog and Epublishing Manager at Clever Streak
I am constantly amazed by the number of blogs which just sit there stagnant; why start one if your intention is just to ignore it after you have published your third post?
Bookkeeping

Tips to dramatically reduce overhead costs in your business

Overhead or indirect costs are part of running a business—these cannot be eliminated in the... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Really worth sitting down and working this out :D Thanks for the reminder!
Andrew OldhamOwner at Shoebooks
Thanks Phil, it actually helps me as well. Everyone gets caught up in "stuff" and this helps me sharpen my own axe!
Founders and co-founders

Star Trek, Are You Captain Kirk or Mr Scott?

The original Start Trek series form the 60's would have dramatic scenes where William Shatner as... read more

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Micha WottonHead of Development at SavvySME
I think I am Mr Spock - 'Captain, what you are suggesting is illogical'.
Selina ShaplandOwner at Selina Shapland
What a great article. Firstly, I am a huge Star Trek fan and your observations are spot on. I often see Supervisors running around 'putting out fires' and reacting to situations rather then prioritising their important v's urgent tasks and so they are often overwhelmed, mush like Mr Scott. I think the sign of a great leader is the ability to apply basics to everyday and reduce 'spot fires' to a minimum, so that they can get on with doing what is highest priority with the greatest benefit for time invested. We can't take time back, so using it wisely is our greatest personal and professional service. Selina
Sales and marketing

Is your brand developing a kodak moment?

Eastman Kodak recently marked its 125th anniversary. It's a company with a household name, and in... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Thanks for sharing this campaign, it's amazing!
Leadership

The problem of the overly critical... do you know what ails you?

There are some people out there who just love to criticise, so much so that they can't come up with... read more

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Thanks Phil, I couldn't agree more!
Phil KhorFounder at SavvySME
Wow, what a great inside look into why people around us are overly critical. It's a topic often close to home for me. I find negativity seriously energy sapping, esp in teams, in business, in entrepreneurial ventures, even in relationships. I'm all for critical thinking and being realistic, but when one tips the balance towards being overly critical all the time, it's debilitating. As bosses, we are often our own worst enemies when we're overly critical, and it shows. In fact, I think the impact is far worse in smaller teams. So getting a grip on the science of cognitive dissonance is key to helping others and becoming better leaders. Thanks for sharing Louise.
Onwards and upwards

How to achieve your best - part 2

"To tap the tremendous unrealized potential that exists in all of us, we must think of meaningful... read more

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Human resources

I had been touched when I did not invite such intimacy in the workplace

Have you ever had a manager or a co-worker cross the Employee/Employer line with sexually... read more

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Selina ShaplandOwner at Selina Shapland
Thank you for your comments on this article. I am glad that I shared this experience because I think a lot of people have similar things happen to them and may not be speaking up about it to the right people out there who can help them deal with it through constructive avenues. It is my hope that this article will inspire people to stand tall and not allow themselves to be victims to such behaviour. We all deserve a safe working environment.
Phil KhorFounder at SavvySME
What a moving and inspirational story! No one should ever have to put up with such appalling workplace harassment behaviours. It's a big red warning to us as employers to never tolerate such behaviours in the workplace, ever. It must have been hard for you to share this openly, but thanks very much for doing so and for your willingness to help others stand up for themselves.
Leadership

How safe is your mindset?

We are business owners.  Entrepreneurs.  Solopreneurs.  And with it comes a lot of rewards.  The... read more

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Phil KhorFounder at SavvySME
Great article, nobody likes to be around those who're constantly negative. In fact, it's debilitating for business because people only like doing business with people they like. Thanks for sharing.
Michelle TupyBlog and Epublishing Manager at Clever Streak
Thanks for the article. We definitely need to ensure we surround ourselves with positive people who can help keep us inspired and motivated.
Startup

10 most common startup obstacles

According to statistics from US Census Bureau, an estimated 76% of small businesses operating in... read more

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Chris Pentago Marketing Consultant
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Very informative article and all valid points, Chris. In addition to your #2 point, I would also say "Finding the right team" as being important to either making or breaking the business. Everyone must practice and play together as a team to win the game.
Chris PentagoMarketing Consultant
Thank you for reading Phil!
Business coaching

What to do when someone says, "your product or service is too expensive"

Have you ever had someone comment that what your product or service is too expensive? This... read more

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Phil KhorFounder at SavvySME
I really like this article. Couldn't agree more with your tips. Thanks for sharing Selina.
Virtual assistance

5 ways to maximize your time

My business experience has taught me one true thing - that maximizing your productivity can best... read more

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Gail Layh Owner at Virtual Assistant & Bookkeeping Solutions
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Leadership

What type of leader are you? here’s 5 tips to keep you on track

Leadership is a “buzz term” and there are many wonderful books and articles about the subject,... read more

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Ling LeeDirector at Japanese Sword Auctions Australia
Great article! thanks for sharing!
Public relations

Have you exeperiences the 'Care-Less Customer Service' Cause and Effect issue

It is a sad reality these days that good customer services is an ever-widening chasm of pain for... read more

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Great article Selina. Unfortunately an all too common topic - lack of customer service, whilst advocating it is all to important! Word of mouth is a great reputation build and destroyer!
Advertising

4-Step System To Determine If You are Paying Too Much Advertisement

Results. That’s all that counts in business. Results. Any promotion worth putting your time, money... read more

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Yee TrinhCo-founder at SavvySME
Summed it up in your very first line. Always a good reminder.
Phil KhorFounder at SavvySME
Great tips; definitely see an advantage doing the 4 step system. It's not only practical but essential to make sure we don't keep throwing money into advertisements aimlessly. Thanks Lisa.
Sales and marketing

Back to Basics: AdWords Quality Score Made Easy

More often than not, I get asked by clients about the quality score of their Google AdWords... read more

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Ling LeeDirector at Japanese Sword Auctions Australia
Thank you for the detailed article David! I'll keep your advice in mind when I try out Google Adwords.
Telecommunications, mobile and wireless

Tech wrap - Apple plays catch up with the iPhone 6

Last week's launch of the iPhone 6 was a highly anticipated event and for months prior, rumours... read more

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Ling LeeDirector at Japanese Sword Auctions Australia
With the launch of the Apple iPhone 6 today, and seeing the massive line in front of the Apple store, I keep on wondering if it is really worth it all. It seems so much cheaper to buy an Android phone with as many features (and in some cases more) for a fraction of the price. I think it has Apple has lost its 'exclusive' image too.
Online marketing

Changing the Image of the Bounce Rate

As a digital marketing specialist, I deal with a lot of web sites from a lot of different... read more

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Founders and co-founders

Richard Branson on Knowing When to Quit Your Day Job

Business & Small Business Log In | Join Log In | Join Log In Join...read more

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Phil KhorFounder at SavvySME
I think this quote sums it up really well "It’s true that entrepreneurs have to take a leap of faith at some point. While it may seem daunting, the key is to make sure you’ve got a parachute."
Sales and marketing

Marketing Mistake #15 | Taking Advice From The Wrong Sources

It seems like everyone is an “expert” nowadays. Advice is so freely found and offered, even if you... read more

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Aww, thanks Phil :)
Phil KhorFounder at SavvySME
So true. Finding trustworthy advice is getting harder these days, mostly why our top influencers are so popular as the go to people in their field of expertise! Great post Lisa :)