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Franchising

How to franchise your business simply, successfully and save tens of thousands of dollars

Want to grow your business, raise capital and know franchising may be an option but you are... read more

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Phil KhorFounder at SavvySME
Great article Brian. Short and punchy. I'm curious about Step 2. I'm sure there's an exhaustive list of feasibility test somewhere, but what are some of the high level considerations business owners here at SavvySME need to consider if franchising suits their businesses? Thanks for sharing.
Leadership

Why big corporations have no idea about culture

Picture this A middle aged man or woman is dressed in a suit sitting sipping a latte at Jimmy’s... read more

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Adam BeanOwner at Jark Projects
Hey Phil, glad you enjoyed it, there are plenty more where that came from. Thanks for taking the time to comment, it's much appreciated. Beanie
Phil JoelDirector at SavvySME
Hi Adam, Just want to say I really enjoyed your article and can't wait for the next one!
Outsourcing

To outsource your bookkeeping or diy

Starting, running and growing a business is definitely more challenging than being an employee... read more

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Andrew OldhamOwner at Shoebooks
Very true Steven
Steven AbrahamOwner at Evolved Sound
Even if you do the books yourself, at a minimum you should have a book keeper check the integrity of your figures every few months, so there are no major surprises at tax time. Such surprises could cost you and your accountant a lot more to sort out.
Running your business

5 tips to help keep your business out of the dark

Running a business successfully for does not guarantee that the good times continue in the... read more

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Customer acquisition and retention

Who is your ideal client/customer?

Recently, I was chatting with a small retail business owner. We were discussing why customers... read more

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Neil SteggallPartner at Wardour Capital Partners
An important article Selina. It is surprising how often the basics are overlooked. I look forward to future articles, Cheers, Neil.
Selina ShaplandOwner at Selina Shapland
Thanks so much for your support Wendy. I appreciate hearing your thoughts.
Leadership

Re-defining the super woman

From our bra-burning ancestors to the new breed of mum-trepreneurs taking the internet by storm,... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
I love how you have addressed all my sentiments exactly. Sometimes "having it all" as a woman can be quite tiring, considering we are still expected to "be a woman". Men will judge you with different criteria to women, as well and having to meet both standards is just tiring. I've now learnt to be more realistic with my expectation as a woman and this article has really helped validate my concerns! Thanks Lauren!!
Business finance and loans

5 funding innovations for sme's

A time-sensitive business opportunity shouldn't be closed off because interim financing is not... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Great summary :) I'm sure man here will find this article useful!
Managing employees

3 signs of a dysfunctional company

Here are 3 Signs of a Dysfunctional Company you need to be aware of. Like a car with an engine... read more

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John Millar Managing Director at More Profit Less Time
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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Great article John! Loved every single example :D
Phil JoelDirector at SavvySME
Fantastic examples John. Thank you for sharing these. It can sometimes be difficult to see and address these issues without external help.
Managing employees

Should You Fire an Employee Who Lies?

Business & Small Business Log In | Join Log In | Join Log In Join...read more

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Phil KhorFounder at SavvySME
I have mixed feelings about this one. On one hand, Krugel makes a good argument in the article, but on the other, I think employees who goes out of their way to lie and cover it up is cancerous.
Debt collection

Dealing with debt: the simple how to guide

More and more Australians are finding themselves fighting a daily battle with debt. If you owe... read more

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Kate HormanOwner at The Lazy Lawyer
Thanks Phil. Absolutely I do.
Phil KhorFounder at SavvySME
Great article Kate, seriously practical tips. I think dealing with debtors is just as tricky for us small business, esp when dealing with larger clients. Do you have a post you can put up about this?
Customer acquisition

9 Ways to Beat the Competition By Selling Less

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Sales and marketing

Making your written proposals pop part 3 - how you start is how you finish

Over the past few weeks I’ve shared with you a few ways to make your proposals pop. The first... read more

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Business coaching

Let's not go for perfect!

At the planning stage of any project or business the temptation is to "get it right" and that is... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Great points :)!! I also live by the 80/20 rule!! As long as I'm 80% there I get on with it :D I do know people that are paralysed by perfectionism and although their work is constantly high quality and perfect, the time costs may outweigh the benefits depending on which industry you're in.
Information technology

Why you’re business still doesn’t have a managed service provider—but It should

Managed services have been available in Australia for some time, but this service has been slow... read more

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Ling LeeDirector at Japanese Sword Auctions Australia
I totally agree with the bit about how ICT component of my business may well be written in Swahili! I try to fix my own computer issues, but that's really hard even for a Gen Z like me who has never learnt coding or computer science :(
Online businesses

Today's best business apps

When it comes to developing a mobile app, it comes down to simplicity and strategy. People... read more

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Ling LeeDirector at Japanese Sword Auctions Australia
Interesting...I've never heard of any of those apps before!!! Thanks for sharing :D
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
I loved mailbox, but found that my inbox was too out of control to use it as it was supposed to be. Great app though, good interface and very easy to use.
Sales and marketing

Marketing Mistake #11 | Not Calclulating the Lifetime Profit Value of Your Customer

There’s no question about it. Your existing customers are your most valuable assets. Since they’ve... read more

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Market trend

The State of Social Business in Australia

Earlier this year, Sensis released their annual Yellow Social Media Report, analysing the state of... read more

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Andrew Hutchinson Writer/Consultant at www.andrewhutchinson.com.au
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Andrew HutchinsonWriter/Consultant at www.andrewhutchinson.com.au
I think you're 100% correct, Phil - much of the resistance or lack of interest is due to the learning curve of social, and because of that additional learning, many are not seeing ROI when they do try it out, because they're not generating necessary engagement with their content or ads. While most people are pretty well-versed in social for personal use, there's a whole range of new complexities when you're trying to generate business, and it does take time and effort to get a handle of - so I understand the sentiment that it's not for the time-poor. Results drive engagement - if businesses see results, they'll investigate more and spend more time utilising the platforms, relative to returns, and those results are becoming more apparent, it's really a matter of getting a clear understanding of what's possible, what you can expect, and building from there. I think as businesses get a better understanding of what's possible, and as more consumers grow to expect brands to have a social presence, we'll see more of a shift.
Phil KhorFounder at SavvySME
Great summary; really good read. I agree the trend is growing but I reckon the reasons for those avoiding it like a plague is very real. A few small business owners I caught with 1:1 last week who shared the same view that social media isn't necessarily designed for time-poor business owners. I also get the sense when they say "it's not suited to my industry", that they aren't actually seeing the returns for their investment of time and money on ads. A couple of them simply don't know what to post on their FB page in order to engage with their customers effectively. Have you heard of similar sentiments? I think if businesses see social media and online presence as more than just a necessary evil, but a useful marketing tool, there might be significantly more uptake.
Import and Export

If you’re not high value-adding, you’re adding nothing

We are all looking for high value-added products even if we don’t want to admit it. I’m not... read more

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Steve Bryant Industry leadership at QMI Solutions
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Steve BryantIndustry leadership at QMI Solutions
Thanks Phil and Ling. It is the important perennial question for any business owner - "how can you add value for your customer?" I think history has shown how low-cost competitors, such as; Japan, Taiwan, India and China (to name only a few) have passed the mantle over time onto the next low-cost competitor. When a country's wealth increases, so does the desire of the population to have higher living standards meaning It is essentially unsustainable in the long-term to remain a low-cost competitor. Listening to customers and prospective customers about what they need, is a fundamental first step to understanding how your business can create value. Continue to do this to outsmart the low-cost competitors and you're well on your way.
Ling LeeDirector at Japanese Sword Auctions Australia
Thanks for the great article Steve! Makes me think about weighing up the benefits of value adding and non value adding manufacturing processes.
Web design and development

6 Forgotten Components that Small Business Websites Need

Most people, when redesigning or building a website, give lots of thought to color scheme, images... read more

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Abi Waterer Owner at Yola
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Phil JoelDirector at SavvySME
Thank you for sharing this article Abi. Really informative and helpful. I agree that 3rd party recommendations is so important as it builds trust.
Abi WatererOwner at Yola
Thanks Ling, glad you found the article useful. It's great that you're working on getting a mobile site, I'm sure you will reap the rewards once it's live!
Running your business

It’s All About Passion Stupid!!

For those old enough, we know that these were the famous words used by Ronald Regan (except the... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Hitesh MohanlalDirector at WOW! Advisors & Business Accountants
Ling very true. The number of times I have have seen troubled business just keep going and getting out of the hole amazes me. I always put it down to management and owners who have the passion to keep going.
Ling LeeDirector at Japanese Sword Auctions Australia
Thanks for another great article Hitesh! I truely believe that not only does passion is a seed to greatness, but it can also be the light in times of great darkness. Cheesy as it sounds, it's true!
Running your business

If you're going to own a small business consider this...

We talked to Cafe2U franchisees across the country and asked a very important question:   What's... read more

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Ling LeeDirector at Japanese Sword Auctions Australia
1. Best advice that my father gave me - make sure everything you do is legal. 2. Research, make a few mistakes but don't get caught by the tax authorities :P 3. Get a mentor (got mine from SavvySME!) Believe me, having someone to chat to and get encouragement from is priceless! 4. Brush up on your marketing skills! 5. Most important of all - HAVE FUN! :D
Telecommunications, mobile and wireless

iOS vs. Android - Which camp are you? The Tech Wrap

If you ask a group of people whether they belong to the Android or iOS camp, you’ll find it’s a... read more

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Yee TrinhMarketing Manager at SavvySME
Move over iOS. Android it is.
Ling LeeDirector at Japanese Sword Auctions Australia
Don't forget the Windows camp (where I proudly belong!)
Sales and marketing

Marketing Mistake #18 | Failing To Ask Your Customers What They Want

Ask anyone in business -- from insurance to computers, cars to clothes, on what their customers... read more

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Leadership

My 25 Best Quotes To Inspire Epic Personal Performance

I’d like to leave my final thoughts with you for 2014 by sharing 25 of the most liked quotes from... read more

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Branding

10 tips to a killer profile image

Who likes to do business with a light blue speech bubble? Certainly not me! However I look around... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Running your business

NYA Communications - Nicole Y. Adams member story

Tell us about your business? My business, NYA Communications, is a boutique translation and... read more

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Nicole Y. Adams Owner (Translator, Editor, Consultant) at NYA Communications
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Phil JoelDirector at SavvySME
Some excellent advice from Nicole about how to start a new business without taking too much risk.
Branding

Is branding necessary? Can branding be replaced for service-based businesses?

Forget branding. Unless you sell soap. Or cornflakes. Or petrol. Businesses; services;... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Wow for those that have bothered to read through the whole article I have no doubt they have found it both insightful and thought provoking. It's a very interesting argument that you've painted and I do agree that substance trumps brand when it comes to service based and B2B business. Any fine example will be the hairdresser down the road that you trust that may boast a very tacky logo, and poorly designed flyers but the hair cut never disappoints you so you return again and again, vs going to Tony and Guy which has very developing branding and marketing strategies. Focussing on smoke and mirrors before sorting out whether the service you offer is actually quality is going to be detrimental for the business - thank you for bringing up these important points Steve :)
Sales and marketing

Experience Sales Improvements Today with a Guarantee

Let’s face it - 8 out of 10 potential customers who visit any business are skeptical to some degree... read more

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Sales and marketing

How to create a simple marketing plan

If you’re a SME Owner or you want to know how to start a small business in the future, this... read more

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David PriceOwner at Price Advertising
Good point you raise, Phil. Yes, the key is to figure out where your targets are most likely to be receptive to your message/offer. Sometimes online, sometimes offline but to gain a better idea, you need to start with some basic research on your target markets.
Phil KhorFounder at SavvySME
Thanks David, good reminder of what makes a simple and effective marketing plan. I think one other dimension to consider is the mix of online and offline marketing, which can affect budget a lot. It's dependent on the nature of our business and where our target market resides obviously.
Copywriting, content writing and blogging

What I've learnt from the January blog challenge

I've always been writing on blogs ever since I stepped foot into social media, and I also never... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Thanks everyone for the great feedback :)!! I 'd love to hear some challenges you guys want to suggest for us to do here as well! Always open to grow and learn!
Bill DoyleOwner / Director at Insight Into Action (I2A) Coaching
Hi Wendy, I'm new to SAVVYsme and just trawling through the articles, posts and questions and I particularly liked this one. As a Transformational Coach I'd just like to add a few comments (high-level positive psychology) on your 4 key learnings from the 30 day blog challenge. 1. Doing something consistently over an extended period of time greatly increase you chance of reaching your goals by reinforcing positive habituation. Habits can of course be both good or bad but that is a discussion for another time or another article. 2. Publicly committing to something, another great way to achieve your goals, by keeping your motivation up and to help realise that you are not alone in your chosen quest. Also great for improving confidence and overcoming performance anxiety. 3. I really like this personal insight, i.e. just by being yourself you can be deep and meaningful. I agree, sometimes less is more and as a reader we are all looking for 'value' connections, insightful topics or learnings really do resonate and the less we try to be deep and meaningful the more powerful the message. 4. I hope to put this to this test but having already had a good look around I'm keen to get started. Thanks for the inspiration Wendy Regards Bill
Social media

Ways to Support Charity Through Social Media

Supporting a charity is something that makes us feel good. Whether we are supporting The American... read more

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Phil KhorFounder at SavvySME
Thanks Brenda, good reminder that we owe it to ourselves and our community to do our bit to make a difference. :)
Virtual assistance

News from the 4th Annual VA Conference

The Virtual Assistant Industry is alive and growing at a rapid rate. Bendigo’s own Virtual... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Thanks for the coverage and congratulations on the grant Sam :)!!
Web design and development

Importance of Professional Web Design

A professionally designed website is so important to your online business...Why? A professional web... read more

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Startup branding and PR

Providing a community service with shoes!

Tell us a bit about your business? Glamazon Shoes is a niche market business. We provide beautiful... read more

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Mira Smoljko Owner at Glamazon Shoes
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Eric PhuahOwner at Hystericalz Pty Ltd
Great article Mira and good to see the business is doing well! I recently quit my stable accounting job to become an entrepreneur, but without having kids so my admiration for you is so much higher! I can sympathise with some of your experiences, so thanks for sharing your point of view.
Phil KhorFounder at SavvySME
What a great story you have Mira, and I take my hat off to you for juggling a business and taking care of 3 daughters! Thanks for sharing :)
Career planning and job search

Seeking Satisfaction At Your Workplace

What exactly makes a job fun and worthwhile? Should we only do work that we're passionate about and... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Love the idea of leading a more balanced life, thank you Anna, some great tips!
Eric PhuahOwner at Hystericalz Pty Ltd
Some great tips there Anna! If we spend most of our lives in a work environment, then satisfaction is definitely important and paramount.
Business ideas and monetising new concepts

Why Invest In Existing Established Properties? Episode 1 of Dream Design Do TV with Zaki Ameer

Dream Design Do TV With Zaki Ameer Episode #1  (Hosted by Peter Montgomery of The Peter Montgomery... read more

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thanks Eric...
Eric PhuahOwner at Hystericalz Pty Ltd
Interesting strategy involved there Pete, thanks for the insight into a successful business.