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Training and development

Customer Service Scripts Need to Die

Do you want to call customer service for me? No? I can't say I'm shocked. What is it about customer... read more

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Jef Lippiatt Owner at Startup Chucktown
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Information technology

Here's How Industries Are Marrying All of Us to Technology

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Running your business

Leading SMEs: growing as a company whilst serving the community - a medical practice out of the ordinary

Medical-related businesses are one of the strongest growth areas for SMEs so it read more

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Online marketing

15 Ways to Get More ROI From Social Media This Month

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Assembling mentors, advisors and board members

Women outnumber men on LaunchVic advisory board

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Customer acquisition and retention

What's More Important: Retaining Customers or Acquiring Customers?

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Startup

Starting a Business in 2016? Avoid These 5 'Beginner' Mistakes.

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Website

Five Tips For Building a Mobile Website

If you are getting frustrated with people not using your website how you would like, then this... read more

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Lina BarfootEditor at SavvySME
Very good article! These tips are comprehensive yet simple enough to understand for someone like me, who has very little experience in building websites..
Bootstrapping

Adelaide entrepreneurs encouraged to apply for Venture Catalyst seed funding program

Adelaide entrepreneurs are being called on to apply for the Venture Catalyst seed funding program,...read more

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Online businesses

Dropbox expands partnership with Microsoft with launch of new app for Windows 10

Dropbox has announced an extension to its partnership with Microsoft, with its newread more

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Miscellaneous

Australia Post partners with Pause Fest 2016 to promote innovation across the Australian landscape

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Leadership

I Dare You to Trust Me

Believing the experts blindly comes at great cost. Sure many experts are on point and full of great... read more

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Jef Lippiatt Owner at Startup Chucktown
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Jef LippiattOwner at Startup Chucktown
Miriam, thanks for the comment and perspective. What led me to write this was that lately I've heard people blindly siding with "experts" without thinking for themselves about the issues. I think expert opinions are great, but they shouldn't take the place of you learning and forming your own conclusions.
I love how you finish with 'you believe me, right?' - good one. But I do agree with you that self directed learning is vital for establishing a unique view on all things. Incorporate that with formal education and training, and you develop that perspective that you mention, being able to really help people, rather than just wanting to, but not being able to say more than what every other person is saying. I think too, that a unique leadership model comes from trial and error. And since we all succeed and fail at different things and learn uniquely, our perspectives will naturally be different. Maybe it's also worth pointing out to those aspiring to leadership roles, that they can merge their personal learning and experience with their more formal education and that by doing this, they respect the journey and bring fresh ideas to the table. So often our culture relies on the piece of paper to determine a person's proof and while this is necessary in many fields, it's not the only element that makes a great leader. Bring in the personal; let it inform the way we relate to others and respond to challenges. People learn so much more from what they see being done than they do from what they're being told. Lead by example, using your personal strengths and experiences, and show others they're uniqueness is valuable as well.
Running your business

Community Is the Best Company Culture

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Cloud computing

Innovative solutions: What is Cloud Computing?

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Steve OsborneOwner at Smarthinking
Well-written article Gavin, thank you.
Lina BarfootEditor at SavvySME
Great article! I feel like I'm at least beginning to understand the concept of cloud computing :)
Copywriting, content writing and blogging

How to make your content writing rock their world

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Elizabeth Campbell Word stylist and business owner at Elizabeth Campbell - The Word Stylist
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Running your business

Leading SMEs: putting quality back into focus

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Jef LippiattOwner at Startup Chucktown
I really think companies that can strategically buck current business trends will be on the front of the next wave of business trends. I personally am very aligned to the above method because I like to have creative and quality control. Also by wildly exceeding the expectations of customers you generate a ton of free marketing both via word-of-mouth in person and what they share with others online. I truly think that quality, trust and empowerment go a long way for making your business dynamic. One thing that you must keep in mind though is that you need to let your customers promote your brand through their eyes. Many large brands including IKEA and Jack Daniel's were prompt to drop legal notes of "Cease And Desist" to many customers that were just trying to spread their love of the company. Clamping down to "control" in this fashion almost always backfires. I don't recall how Jack Daniel's dealt with the repercussions, but IKEA basically made amends with "IKEA HACKS". Give your customers the latitude to promote you. If they are getting more media attention than your own advertisements perhaps it is time you change your approach based on your customers or you offer that person a job.
Running your business

How to Create a Giveback Program Without Breaking the Bank

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Managing employees

Workforce Diversity and Inclusion - How do you shape up?

This week with the announcement of David Morrison as Australian of the Year 2016, there has been a... read more

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Jef LippiattOwner at Startup Chucktown
Great topic to write about. It is near and dear to me as well. I think you are either all in or not at all. Employees and competitors will hear (more quickly than you think) if you are just full of words or if you are taking noticeable actions. I also believe that transparency goes a long way to speeding things along.
Lina BarfootEditor at SavvySME
Great article! So many good points here, especially the idea of making diversity a part of your business at its core rather than some PC incentive you "can't afford" etc. Awesome read.
Business coaching

Drive Your Business To Olympic Gold

I went to an event with ICMI recently and saw Alisa Camplin speak. She blew me away with her... read more

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Brent Szalay Owner at SEIVA
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Growing and scaling

It's Stars Wars Madness -But You Could Make Thousands by Following It's Wisdom

According to the best financials brains in the stratosphere of our world, Disney will generate... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Lifestyle and health

Mindfulness in the Workplace: Enhanced Performance and Happier Employees for Small Businesses

Edition: US عربي (Arabi) AR Australia AU Brasil BR Canada CA...read more

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Hardware and software

The Top 3 Tools You Should Use for Technical SEO Audits

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Sales and marketing

The 5 Biggest Influencer Marketing Trends For 2016

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Miscellaneous

Foreign Minister Julie Bishop leads the charge on selling Australian innovation to the world

Fresh off launching a $28 million advertising package to sell to Australians the idea that we are...read more

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Branding

Why Small Businesses Need Strong Logos

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Sales and marketing

Leading SMEs: marketplace innovation

Considering the homewares and furniture sector is not one that is innovative in terms of products... read more

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Lifestyle and health

The Location Independent Work Style - Traps for New Players

For three years I have been working solidly to create a work style that allows me to be productive,... read more

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Jef LippiattOwner at Startup Chucktown
This was a very interesting write up. I think there are many advantages to this type of working style, however, there are definitely some draw backs people should be aware of as well. - knowing where the bathrooms are is key (but packing your stuff up and lugging it in there with you is not. Sad to say but you can't trust leaving your stuff unattended in certain places. - having people that are creative to chat with is key (whether in person with you or someone you can ping on social media or a chat program. Instant feedback and brainstorming is key (email can sometimes slow things down). I will say, variety is the key to good fluid inspiration. New experiences give you more to draw on when trying to come up with interesting ideas.
Sales and marketing

Multicultural Marketing Is All About the Metrics

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Information technology

You Won’t Survive 2016 Without These 3 Must-Have SEO Tools

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Franchising

The One Element Your Franchise Can't Afford to Ignore

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Startup

4 Essentials for Achieving the Entrepreneurial Dream

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Managing risks

It's a new year - time to review and risk proof your business

Welcome to the new year! So I assume by now you have done your forecasts, reset your goals,... read more

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Jef LippiattOwner at Startup Chucktown
I agree. It is always best to self-assess frequently and routinely. Plus doing so not only helps when key employees move on but help train new employees and keep you informed of your own business.
Lina BarfootEditor at SavvySME
Great article! That's always my motto; "just do it!" :)
Leadership

Challengability Because Accountability Isn't Enough

Accountability is great, but where does it leave you? It leaves you beholden to someone checking in... read more

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Jef Lippiatt Owner at Startup Chucktown
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Lisa OrmenyessyOwner at Straight Talk Group
Loved it Jeff and spot on. Personally, this is a group of women I connect with quarter at a retreat. We do accountability calls between us every morning and hangout online one a month. With this support in place I am totally challenged to continue to 'lift my game' . In Straight Talk I hold coaching clubs (mastermind) with a similar format for business owners, the leverage they get from working together is awesome!
Jef LippiattOwner at Startup Chucktown
Thanks for the feedback. I have been noodling on this topic since I finished reading "Think And Grow Rich" by Napoleon Hill specifically chapter 9 "The Master Mind". I think you do end up resembling those you spend the most time around. I think it is important to learn new things and constantly challenge yourself (however, not everyone has the drive to do it on their own). Some days I even struggle to motivate myself (it is rare) but that is why having others to encourage you and challenge you to push on are so important. I love motivating others and helping others see potential that they haven't connected with yet so this topic is something I spend a lot of time thinking about.
Sales and marketing

More international retailers tipped to set up shop in Australia in 2016

#76 Bright Idea You can’t neglect your business. One day of neglect turns into a...read more

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Onwards and upwards

Failing Forward

Failure, it sucks. It feels, well embarrassing - because everyone around you are full time winners, read more

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Lina BarfootEditor at SavvySME
SO many good points here! I love that James Joyce quote as well, endless wisdom in the catalogues of that man.
Growing and scaling

New Year Resolutions Are Crap! Detox Your Business Instead and Save Thousands of Dollars

I am not really into New Year's Resolutions - they have never really worked for me. I once made a... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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