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Attracting talent and recruitment

Writing an Effective Expression of Interest Letter

An expression of interest letter is a brief, introductory letter sent by a person interested in a... read more

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Damian Wolf Self at Self
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Sales and marketing

Call to Action Strategy: How to Create a Powerful Call to Action

How do you create a powerful call to action? Tell people HOW Tell people to act and make it easy... read more

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Jef LippiattCo-founder at Startup Chucktown
Overall another great article. I think when using urgency it's better to focus on the benefit rather than the consequence of not. Both are powerful emotional plays, however, a positive position will make a better lasting impression (of the company) in the customer's mind.
Accounting

Important Things to Consider When Switching from Sole Trader to Company

Your business has outgrown your sole trader structure Many small businesses start out as sole... read more

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Offline and direct marketing

Cost of print advertising

Cost of Print Advertising for Newspapers, Magazines: Newspaper ads are capable of targeting a... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Business structure

What to Consider When Deciding on a Business Structure - a Company or Sole Trader?

Your business structure is the first and maybe most important decision you need to make when... read more

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Taxation

ATO Audit – what to do and how to avoid them

As a Tax Agent, this is usually the first thing a client says to me when I tell them I have... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Greg TomkinsDirector | Web Architect at Top Left Designs
Actually it is very easy for the tax office to identify any business that is operating outside the "norms" as they have all the data they need to statistically identify deviations and the computer systems just sit there scanning all the BAS and annual returns and as soon as they spot a suspect the red light flashes and alarm bells ring. Anyone thinking they can hide anything can pretty well forget it as far as small business is concerned. It was interesting looking at the benchmark data and it is probably a good idea for anyone in the listed business categories to take a quick look... just go to http://www.ato.gov.au/Business/Small-business-benchmarks/In-detail/Benchmarks-A-Z/
Hitesh MohanlalDirector at WOW! Advisors & Business Accountants
Thanks Michael. Your comments are valid. It is frightening how much the ATO know before they start a detailed audit. Audit Insurance is great way to ensure you do not get a big bill for dealing with a tax audit
Finance and accounting

2015 Federal Budget Surprises

Last week the Treasurer, Joe Hockey delivered his second federal budget -- with some key surprises... read more

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Jim Garis Principal at Garis Group
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Why Joining an Accelerator Isn't for Every Startup

Business & Small Business Log In | Join Log In | Join Log In Join...read more

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Sales and marketing

How To Jazz Up Your Sales Conversations To Get More Clients

You have an awesome product or service to sell – you know it’s good stuff, and your clients and... read more

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Ling Wong at Business Soulwork by Ling Wong
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Online marketing

What are the advantages and disadvantages of email marketing?

What are the Advantages of Email Marketing? Probably the biggest advantage of email marketing is... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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David PriceOwner at Price Advertising
Some useful tips here Wendy - thanks!
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Thanks Kathie :)
Running your business

How to Ensure Your Invoices Get Paid on Time

Today, I would like to share with you 5 invoicing strategies that will effectively reduce debtors... read more

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Jef LippiattCo-founder at Startup Chucktown
This covers some really interesting ideas. I will definitely revisit our process on invoices.
Startup

3 Startup Hubs in Melbourne - Coworking spaces and the community of entrepreneurs

I went to Melbourne yesterday and got the opportunity to explore the startup scene there before we... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Kevin MallenOwner at Virtual Coworker
Inspire9 is quite awesome. For anyone stopping through Melbourne for the day, Inspire9 is free to the public for a day pass. They also have a ping pong table, pool table and love sacs!!!
Managing employees

Accountable Teams Get RACI

Accountable Teams Get RACI: if you want to increase employee engagement and develop teams that are... read more

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John Belchamber Owner & Senior Consultant at Invoke Results
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John BelchamberOwner & Senior Consultant at Invoke Results
Thank you Wendy and Phil, I'm glad that you found the article of interest/use.
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
I love how your articles always gives such detailed and useful advice. In a startup situation like ours it's a challenge getting big projects done when you have so many things to do and so little people. Also the fact that we need to heavily collaborate sometimes blurs the lines, writing it down like you suggested in a RACI seems like a great solution :) Thanks for sharing John!
Import and Export

5 tips for sourcing imports from China using Alibaba.com

My first proper online business was selling false lashes online. These are the little strips of... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Jolio Fadan
Great write up. Though we can also consider getting online courses about import business if we really want to know more about importing process.
Brian MallyonOwner at Luckypole Limited
Some very good and valid points in this article. If I may, I would also like to add some comments that may assist any potential buyers when looking to buy goods from Asia, predominantly China. 1. It is true that a "gold" supplier (with badge showing number of years they have been a gold supplier) provides a pretty good indication that a supplier is legitimate. It should be remembered that these "gold" supplier notations are applied because the supplier has paid money for it, not because it is based on quality. Some comments to explain this further:- a) For most suppliers there is very little information about the quality of the products or services the company will provide. In all my years sourcing product from China, I have rarely had a problem with illegitimate suppliers, more so the problems have arisen after placing an order with a supplier. They can be minor or large, but as a buyer you need to be constantly alert on the progress of any order. Quite often, you cannot expect the same levels of service you would get locally, so you have to balance the potential cost savings you may get and compare that to the work required in getting the deal done. b) As someone who started in this business before Alibaba was even around, there are other outlets that can offer options for your purchasing. I know of many good factories that are not even listed on Alibaba. It may be the biggest, but it should be remembered that Alibaba is essentially a platform to put a list of suppliers in one place to make it easier to find a supplier of a particular product, so is not really what you would call a sourcing platform. My company was once a gold member, but the five grand a year I paid wasn't worth it for the return I got, so we cancelled it. So not being on Alibaba and not being a gold member is not necessarily a reason to avoid a supplier, but I also do accept it is one thing to consider. c) At the initial stages of any business relationship, a Chinese supplier will be looking at the short term nature of the business deal. You may be thinking long term, they are more than likely looking to maximize their profit from the first deal. Remember they are getting many requests and a lot of those are just people shopping around, so they will not always value the long term potential at the outset. Quite often saying things like" I want a small order to test the quality and build it as my business grows", is often translated to " I want a small order, and you probably won't see me again if I cannot sell this." d) Avoid anyone in China selling branded products. That iphone, or branded polo shirt, may be made in China, but it is almost guaranteed to be fake. Brand owners generally have very strict agreements in place with manufacturers, and that does not involve the maker being able to sell these goods directly to anyone they like. 2. Yes, it is very important to select quite a few suppliers. Even when I have suppliers of a product I have used before, and will likely use them again, I nearly always get additional supplier product details to be able to make comparisons. a) If you have been using a good supplier and know their product and service quality, sometimes even paying them more is a better option that having to go through the process of vetting new suppliers. b) I do however disagree with the comment about not having an idea about what you can afford. It is the responsibility to the buyer to have an idea of the product information and the associated costs. This to me is one of the main areas where there are problems. Buyers don't know what something costs, they therefore select the cheapest option when talking to suppliers. Problem is that generally the cheapest option is cheap for a reason, which may be product quality or service quality. c) On Alibaba they will generally show a price range of a product on the main product listing pages. Buyers should bear in mind that these prices listed are often not the real prices so should not make any judgment based on these. (Suppliers call this a marketing tactic to entice potential buyers, I call it a flat out lie.) d) Quite often when asking for quotes, information will be missing. Follow up until you have received everything, otherwise you may find some nasty surprises when it comes to the real amount needed to be paid. e) As for communication, you need to remember that English is often not the first language for most suppliers. Not only that, but sometimes an email can be easily understood, whereas talking is incomprehensible. So everything needs to be stated clearly and the shorter the communication the better. 3. Yes, most definitely sampling is important to make sure of the quality. I would even add that, to add some comfort it can be worth considering to have a third party do an inspection of the goods. In the majority of cases for relatively large orders, the payment process is 30% deposit, followed by 70% final payment before the goods are shipped. This inspection can be done before making the final payment as a way of offering some further peace of mind. generally this will cost around USD200-300 currently for an inspection done to AQL (international) standards. 4. For logistics, and with larger orders, shipping by sea is probably the most economical method. (It is handy to look up "incoterms" to know what the different terms mean.) Quite often a buyer will leave the shipping to the supplier (CFR/ CIF), but I would nearly always recommend against this and to arrange shipping on an FOB basis, which means arranging it yourself through your own forwarding company. This is because the cost per CBM can vary significantly with other charges potentially making your costs a lot higher if not done correctly. (Personally, I always arrange several quotes from different suppliers, as I would with my product supplier, just to get a good comparison.) So for example, the supplier may use the shipper with the cheapest shipment rate, but the buyer is stuck with inflated port charges at the destination. Finally, obviously one of the major reasons (probably the major one) that people look to go overseas when sourcing/buying products is the cost. Unfortunately this often leads down the path of looking for the cheapest option. Taking the very cheapest option looks good at the start, but often it is the cheapest option for a reason, which is generally product quality. So a buyer really needs to try and make that judgment call between getting the product at a reasonable price and ensuring the quality is to their satisfaction. Asia is a place of great potential for cost savings, but greed can sometimes outweigh those potential benefits. So I hope some of my comments may have added a little more to help people in their thinking on this subject.
Sales and marketing

Benefits of advertorials

An advertorial is the combination of an advertisement and an editorial. In a printed form, the... read more

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SavvySME Official Official Account at SavvySME
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Accounting

Reviewed: Accounting Apps - MYOB, Xero, and Quickbooks

Because I am building my very first start-up, (clap clap clap) I had no idea about any of the... read more

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Ling Lee Director at Japanese Sword Auctions Australia
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Ling LeeDirector at Japanese Sword Auctions Australia
Hey Michael, thanks for the comment! I will definitely take that in mind. I just wanted to add that I intend to have more than 5 invoices per month. Even as a microbusiness, that doesn't mean I don't want to sell more products!
Neil SteggallPartner at Wardour Capital Partners
This is a valuable aid to all small businesses taking their first steps. A great summary, thanks Ling!
Regulatory and compliance

Registering a Business Name in NSW

Registering a business name in NSW The NSW Department of Fair Trading used to manage business name... read more

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Phil Joel Director at SavvySME
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Attracting talent and recruitment

The Surgeon’s Dilemma – a test for unconscious bias

Here’s a challenge for you. A father and his son are involved in a horrific car crash and the... read more

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Prue Laurence Director at Psylutions
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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Wow powerful riddle - really enjoyable read as well! Thanks Prue!
Market research

Top 20 Online Customer Survey Forms

Online customer surveys are a great way to gather information, from voting for your next team... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Kathie BolithoDIrector at Tough Cookie Marketing
Great information, thanks!
Sharee JameiWeb Developer at SavvySME
Thank you!
Miscellaneous

A Comprehensive Guide to London

  Tourists from all around the world visit London each year to experience all of the wonderful... read more

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Eric PhuahOwner at Hystericalz Pty Ltd
Awesome article Anna, I've always wanted to visit but I've never had a chance. This will definitely help when I go and motivate me to plan that trip :)
Startup

10 most common startup obstacles

According to statistics from US Census Bureau, an estimated 76% of small businesses operating in... read more

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Chris Pentago Marketing Consultant
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Very informative article and all valid points, Chris. In addition to your #2 point, I would also say "Finding the right team" as being important to either making or breaking the business. Everyone must practice and play together as a team to win the game.
Chris PentagoMarketing Consultant
Thank you for reading Phil!
Running your business

Small Business Payroll Challenges: Top 10 Things to Consider

Many small business owners think that hiring staff is as simple as having a verbal agreement with... read more

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Jeff GordonPrincipal at Prestige SME Business Solutions
Well written Carmen, one additional Tip is to implement Fraud Prevention Controls especially in the Payroll Department such as compulsory holidays, 2 level bank transfers authorisation and independent random audits. A Payroll Manager at Clive Peters In Brisbane a few years ago had complete control of this function and stole $20 million. Unfortunately, not long after Clive Peters closed down but the good news was that a fair chunk of the money was recouped as it was mainly invested in properties!
Lifestyle and health

I am Johnny Depp - what Myer Briggs Celebrity are you?

Had things gone differently, perhaps I could have the lead in the Pirates of the Caribbean...? I... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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John BelchamberOwner & Senior Consultant at Invoke Results
I can't claim to have correlated MBTI to DISC exactly/scientifically, but subjectively here are some possible correlations: D: outgoing / task ENTJ I: outgoing / people ENFP S: reserved / people ISFP C: reserved / task ISTJ Possible best fit DISC type with each MBTI type: ISTJ: very high C, moderate D and S, very low I ISFJ: high S and high C, low D and I ISTP: moderate S, D, C, low I ISFP: very high S, moderate I and C, very low D INTJ: high D and C, low S, very low I INTP: moderate S, D, C, low I INFJ: moderate S, C, I, low D INFP: high S and I, low C and D ESTJ: high D and C, low I and S ESFJ: moderate I, S, C, low D ESTP: high D, moderate I, low C and S ESFP: high I, moderate S, low C and D ENTJ: very high D, moderate I, C, very low S ENFJ: high I and D, low C and S ENTP: high D and I, low C and S ENFP: very high I, moderate D and S, very low C
Ling LeeDirector at Japanese Sword Auctions Australia
I alwasy get conflicting results whenever I do the MBTI - but just did one now, and got ENTP! With DISC, it seems Im a C/ID
Business structure

What is a Shareholders Agreement and How Does It Work?

A Shareholders Agreement is a legally binding contract entered into by the shareholders of a... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Great article Kate :)
Accounting

The top 5 accounting influencers in the world

For those of you who are not farmiliar with klout, it is a fairly popular way to measure your... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Phil KhorFounder at SavvySME
Well done pulling this together. Hmm.. looks like I still have a long way to go with my Klout score! That's a big fat hint by the way :)
Taxation

Understanding Business Activity Statement (BAS) - The Complete Guide

The business activity statement (BAS) is a tax reporting requirement for businesses issued by the... read more

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Craig Pisani Director at 542 Partners
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Franchising

Frozen-Yogurt Franchise Fight Heats Up

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Running your business

Cost cutting ideas for your small business

A large number of small business operators are faced with the challenge of coming up with ways to... read more

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Chris Pentago Marketing Consultant
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Ling LeeDirector at Japanese Sword Auctions Australia
Awesome article! Thanks Chris!
Micha WottonHead of Development at SavvySME
Some great ideas in here, thanks Chris.
Search engine marketing

What Google Wants – An Overview of SEO and Why it’s Crucial for Your Business

The honest truth on Search Engine Optimisation (SEO) is that SEO is pretty difficult to... read more

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Andrew Hutchinson Writer/Consultant at www.andrewhutchinson.com.au
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Startup

Geekbus Gives Future Entrepreneurs a Lift

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Accounting

GST Basics for Small Business

One of the basic principles of GST is that it is paid by the end consumer. A business that is... read more

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Carmen MorrisOwner at On The Money Bookkeeping
Thanks Matt! Yes, this is a common error made by many small businesses. When we access a new client's accounting data file either for the first time or to review and correct their transactions for a BAS, insurance transactions are always reviewed for this reason.
Matt Dell
This is a very good summary Carmen I am in the insurance industry and we repeatedly have to explain how state based Stamp Duty effects the GST charge on many insurance premiums (it is not 1/11th of the total bill) I bet lots of small biz owners just put it in as standard 1/11th and might be in for a nasty surprise if they get audited :)
Remuneration and benefits

Is an Employee’s Super Guarantee Entitlement Affected by Salary Packaging?

The short answer is yes. Under the Super Guarantee (SG) rules, employers are generally required to... read more

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Shane GoldCompliance Officer at First State Super
This is a great article Leanne; you explained it very clearly. Anyone (employee) who wants to salary sacrifice should understand this first. With your permission, I'll link this article to my blog. Shane
Lifestyle and health

Our hyper-connected lifestyle - Good or bad?

We can view recent human history in reverse to gain an insight into the evolution of connectedness....read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Wow!
Social media

Are Australian SMEs using Social Media? [INFOGRAPHIC] Source: Sensis eBusiness Report 2012

Anyone looking for small businesses in Australia will often turn to the "White Pages " run by... read more

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Mark Vozzo Online Marketing Manager at Salesforce.com
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Tim GreigOwner at Green Galah Pty Ltd
You know, there wasn't one thing that indicated that businesses were getting any sort of positive result from social media. I'm not being negative but just trying to generate some critical thinking other than "It's great". Only 3% more people used a social networking site? Only 4% more people ordered good and services? Are we reaching saturation...perhaps. 91% were focussed on 'internet", 89% were focused on "Websites". I'm not even sure what that means. "27% of businesses that are online used social media for business purposes". How woolly is that? What, for example was the result of that use? Anybody?
Laticia GibsonManaging Director at Blue Clay Productions
What great stats. Thanks for collating. Some really interesting trends in there that I can't wait to share with clients. Thank you.
Web design and development

The Importance of Optimising a Website for Multi-Device Viewing

Having a website is so important for all businesses to have an online presence in this digital age,... read more

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Social media

The Real Generation Gap: How Adults and Teens Use Social Media Differently (Infographic)

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