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Attracting talent and recruitment

Writing an Effective Expression of Interest Letter

An expression of interest letter is a brief, introductory letter sent by a person interested in a... read more

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Damian Wolf Self at Self
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Social media

Facebook Likes: How Important Are They to Your Business?

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Running your business

My Story: From Professional Musician to Successful Business Owner

By Lisa Ormenyessy of Straight Talk Group   Before I tell you what I do, let me tell you why I... read more

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SavvySME Official Official Account at SavvySME
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Managing employees

The Impact of Resignation

When you hear the word "resignation" whether you are an owner of an SME or manager of a large... read more

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Michelle Pascoe at Michelle Pascoe
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Jef LippiattCo-founder at Startup Chucktown
Great article. It is important to keep a pulse on how employees are performing and what their goals are from the beginning. If you can proactively workout mismatches in culture, expectations and goals things will go more smoothly. However, as stated, you cannot be prepared for all situations.
Social media

How to Woo Outlets Looking for Bloggers

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Running your business

My Story: So I Said “Sure”

By: Andrew Snell of Coaster Group Having a job never really made sense to me. The idea of... read more

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SavvySME Official Official Account at SavvySME
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Preetha Siri
WoW! What a ride! The choices you made - to have an opinion, to say 'sure' to the uncertain/ unexplored, being fearless at the face of risks and the willingness to learn/experiment/experience. Am reading this write up all over again Andrew. Kudos to you.
Legal

3 Things Every Social Media Policy Should Have

Does your business have a Facebook page? What about an Instagram account? It probably does, but... read more

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Jef LippiattCo-founder at Startup Chucktown
I agree that you don't want employees sharing confidential information out in the open via social media or traditional outlets. However, it is important to not over restrict employee use of social media. Many employees see this as heavy-handed management. Employees are also likely to see companies that overly restrict social media usage as out of touch. Many employees can use social media to positively leverage their own position as well as the company's. Clear communication and a culture of adaptation are vitally important.
Social media

Will You Be The Next YouTube Legend?

My dance teacher Jasmine Meakin is a YouTube sensation. As of yesterday, her YouTube channel "Mega... read more

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Lindsey Sun Marketing Director at SponsoredLinX
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Jef LippiattCo-founder at Startup Chucktown
I think the main challenge very small operations have is carving out the time to post video (especially) with frequency that has a high quality. I don't think it is a lack of accessibility because video shooting smartphones are pervasive, but time (and making time) are key. I would also say, it may feel challenging if you haven't shot video previously. Use that as an opportunity to find a local mentor, regardless of their industry, to give you some tips and advice.
Social media

4 Journalist Secrets Every PR Person Should Know

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Managing employees

Hiring Full-Time Remote Assistants vs. Project-Based Hiring

If you've already used UpWork to outsource time-consuming tasks or projects that fall outside of... read more

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Irina Iliescu Comms Specialist at Remote Workmate
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Attracting talent and recruitment

The Surgeon’s Dilemma – a test for unconscious bias

Here’s a challenge for you. A father and his son are involved in a horrific car crash and the... read more

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Prue Laurence Director at Psylutions
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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Wow powerful riddle - really enjoyable read as well! Thanks Prue!
Social media

Social Media and Misleading Consumers

How do you protect your business when you are not sure what you can say on social media? Everyone... read more

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Jef LippiattCo-founder at Startup Chucktown
It is best to always be transparent and clear. A dissatisfied customer will spread their feelings 5 to 10 times more than a happy customer. Always take a proactive extra step approach to resolve issues. You may still not be able to satisfy all unhappy customers, but most will notice that you put time and care into trying to resolve the matter fairly in a timely manner.
Copywriting, content writing and blogging

Got Content Writer's Block? Break Through with Content Mapping

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Taxation

ATO Audit – what to do and how to avoid them

As a Tax Agent, this is usually the first thing a client says to me when I tell them I have... read more

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Hitesh Mohanlal Director at WOW! Advisors & Business Accountants
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Greg TomkinsDirector | Web Architect at Top Left Designs
Actually it is very easy for the tax office to identify any business that is operating outside the "norms" as they have all the data they need to statistically identify deviations and the computer systems just sit there scanning all the BAS and annual returns and as soon as they spot a suspect the red light flashes and alarm bells ring. Anyone thinking they can hide anything can pretty well forget it as far as small business is concerned. It was interesting looking at the benchmark data and it is probably a good idea for anyone in the listed business categories to take a quick look... just go to http://www.ato.gov.au/Business/Small-business-benchmarks/In-detail/Benchmarks-A-Z/
Hitesh MohanlalDirector at WOW! Advisors & Business Accountants
Thanks Michael. Your comments are valid. It is frightening how much the ATO know before they start a detailed audit. Audit Insurance is great way to ensure you do not get a big bill for dealing with a tax audit
Telecommunications, mobile and wireless

Top 5 Email Marketing Tips

I love marketing emails. Really, I do.   According to the Direct Marketing Association's in the... read more

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Ling Lee Director at Japanese Sword Auctions Australia
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Neil SteggallPartner at Wardour Capital Partners
Just re read it Ling.....loved the humour at the start!
Neil SteggallPartner at Wardour Capital Partners
A great and useful article Ling. Thank you
Onwards and upwards

4 Tips To Turbocharge Your Primary Goal

Most people, when pressed, will be able to identify one big primary goal that they have in their... read more

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Server, networking and security

Dabbling in Cyber Security: Not the Best Approach

Cyber security is a problem that small and medium businesses and not-for-profit organisations... read more

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Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
It's a little bit scary to know that your whole identity can nowadays be tied to your computer and a good hacker can go in and access all your private files if you are not careful. In the old days of dial up internet Trojans and viruses are not as advanced as they are now, I don't even know what they are capable of!
Ling LeeDirector at Japanese Sword Auctions Australia
Thanks always for your informative articles Roger! The thing is, some people don't always have the resources to pay! Currently, I am investing my faith in NortonAntivirus. Cheap and easy!
Online marketing

What are the advantages and disadvantages of email marketing?

What are the Advantages of Email Marketing? Probably the biggest advantage of email marketing is... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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David PriceOwner at Price Advertising
Some useful tips here Wendy - thanks!
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Thanks Kathie :)
Server, networking and security

Individual Cyber Security Health Check - Get yours now!

Everyone uses the internet in some way.   At home we're Facebooking or looking up recipes; on the... read more

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Ananda Raj PandeyCTO at SavvySME
Thanks for great article ,Roger. We all do these simple silly mistake without knowing the larger impact.
Running your business

How to Systemise for Success

Many businesses work with ad hoc procedures that ‘just happen’, and aren’t really systems at... read more

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Business planning

‘System’ is not a dirty word

Business owners are wary of ‘systems’, feeling they deprive them of flexibility. However, a... read more

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Thanks Brian. I have been told that the value of your business is not just in the assets, but also the systems. The better the systems, the better the value.
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Quick and to the point. I'm all for Systems :)
Sales and marketing

Benefits of advertorials

An advertorial is the combination of an advertisement and an editorial. In a printed form, the... read more

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SavvySME Official Official Account at SavvySME
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Social media

The Real Generation Gap: How Adults and Teens Use Social Media Differently (Infographic)

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Online marketing

10 Email Marketing Essentials: How To Get That Mail Opened

Your marketing strategy may include social media, traditional advertising, media exposure,... read more

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Simon Slade CEO at Doubledot Media
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Miscellaneous

5 Must See Places in New York

Are you visiting New York? Are you bringing with you your loved ones? Do you have any idea where... read more

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Anna Kec
I'm glad you like it Wendy...it's a really great city
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
Grand central terminal is amazing!! There's actually some areas of the station where you can face the wall and talk into the wall and the person that is standing on the other side of the walkway (facing the wall) can hear it no matter how soft you speak. Really interesting architecture!!
Managing risks

The Four Types of Project Management Risks

Every project manager needs to understand how to minimize risks that can hinder the successful... read more

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Alex Pejak
Thanks, Jef. I totally agree.
Jef LippiattCo-founder at Startup Chucktown
Great coverage on project management risks. I think that digital projects need to think about the "Security" quite a bit more than they currently do.
Franchising

Frozen-Yogurt Franchise Fight Heats Up

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Startup

3 Startup Hubs in Melbourne - Coworking spaces and the community of entrepreneurs

I went to Melbourne yesterday and got the opportunity to explore the startup scene there before we... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Kevin MallenOwner at Virtual Coworker
Inspire9 is quite awesome. For anyone stopping through Melbourne for the day, Inspire9 is free to the public for a day pass. They also have a ping pong table, pool table and love sacs!!!
Offline and direct marketing

Cost of print advertising

Cost of Print Advertising for Newspapers, Magazines: Newspaper ads are capable of targeting a... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Managing employees

Accountable Teams Get RACI

Accountable Teams Get RACI: if you want to increase employee engagement and develop teams that are... read more

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John Belchamber Owner & Senior Consultant at Invoke Results
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John BelchamberOwner & Senior Consultant at Invoke Results
Thank you Wendy and Phil, I'm glad that you found the article of interest/use.
Wendy HuangFull Time Blogger and YouTuber at A Custom Blog in 4 Minutes
I love how your articles always gives such detailed and useful advice. In a startup situation like ours it's a challenge getting big projects done when you have so many things to do and so little people. Also the fact that we need to heavily collaborate sometimes blurs the lines, writing it down like you suggested in a RACI seems like a great solution :) Thanks for sharing John!
Lifestyle and health

5 Ways to Make Your Life Story a Best Seller

If you have a desire to live large, but you have been playing small, it’s okay. Every life is a... read more

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Alicia Menkveld Director at Alicia Menkveld International
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Jef LippiattCo-founder at Startup Chucktown
Very true and motivational. The first thing is deciding what you want, without knowing that setting direction is near impossible. A quote that I used just this past week is one of my favorite from the movie "Inception". "You mustn't be afraid to dream a little bigger, darling." Small dreams fall back to seeming "safe", but they may still not provide the life you want. I have two other thoughts that I often share on this very matter. 1. The biggest risk you face is not risking anything at all. 2. The world needs more originals and fewer copies. Step out into your own and embrace the journey not just the end result. You'll learn more along the way than you ever will once you arrive.
Preetha Siri
Another great sharing Alicia. As with other articles of yours this one too moves and inspires the reader. Thank You.
Training and development

The 12 Challenges Of Building A VIP Team: Hiring The Right Individuals

In my recently launched book, The VIP Principle, I speak about the twelve challenges of building a... read more

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Michelle Pascoe at Michelle Pascoe
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Kate BrownOwner at Raise the Bar- HR
Sounds like a great book Michelle with a lot of insights on managing all the challenges with building a team. We have used DiSC profiling with a great deal of success in selecting the right team and building the right culture and undertanding within the team
Jef LippiattCo-founder at Startup Chucktown
This article is very insightful and well written. I don't often go this far, but I feel like this article is worth bookmarking for easy revisiting.
Business coaching

The Secret No Business Coach Will Tell You

Change is all about commitment. Taking on a business coach such as myself can transform your... read more

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Import and Export

5 tips for sourcing imports from China using Alibaba.com

My first proper online business was selling false lashes online. These are the little strips of... read more

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Wendy Huang Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes
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Jolio Fadan
Great write up. Though we can also consider getting online courses about import business if we really want to know more about importing process.
Brian MallyonOwner at Luckypole Limited
Some very good and valid points in this article. If I may, I would also like to add some comments that may assist any potential buyers when looking to buy goods from Asia, predominantly China. 1. It is true that a "gold" supplier (with badge showing number of years they have been a gold supplier) provides a pretty good indication that a supplier is legitimate. It should be remembered that these "gold" supplier notations are applied because the supplier has paid money for it, not because it is based on quality. Some comments to explain this further:- a) For most suppliers there is very little information about the quality of the products or services the company will provide. In all my years sourcing product from China, I have rarely had a problem with illegitimate suppliers, more so the problems have arisen after placing an order with a supplier. They can be minor or large, but as a buyer you need to be constantly alert on the progress of any order. Quite often, you cannot expect the same levels of service you would get locally, so you have to balance the potential cost savings you may get and compare that to the work required in getting the deal done. b) As someone who started in this business before Alibaba was even around, there are other outlets that can offer options for your purchasing. I know of many good factories that are not even listed on Alibaba. It may be the biggest, but it should be remembered that Alibaba is essentially a platform to put a list of suppliers in one place to make it easier to find a supplier of a particular product, so is not really what you would call a sourcing platform. My company was once a gold member, but the five grand a year I paid wasn't worth it for the return I got, so we cancelled it. So not being on Alibaba and not being a gold member is not necessarily a reason to avoid a supplier, but I also do accept it is one thing to consider. c) At the initial stages of any business relationship, a Chinese supplier will be looking at the short term nature of the business deal. You may be thinking long term, they are more than likely looking to maximize their profit from the first deal. Remember they are getting many requests and a lot of those are just people shopping around, so they will not always value the long term potential at the outset. Quite often saying things like" I want a small order to test the quality and build it as my business grows", is often translated to " I want a small order, and you probably won't see me again if I cannot sell this." d) Avoid anyone in China selling branded products. That iphone, or branded polo shirt, may be made in China, but it is almost guaranteed to be fake. Brand owners generally have very strict agreements in place with manufacturers, and that does not involve the maker being able to sell these goods directly to anyone they like. 2. Yes, it is very important to select quite a few suppliers. Even when I have suppliers of a product I have used before, and will likely use them again, I nearly always get additional supplier product details to be able to make comparisons. a) If you have been using a good supplier and know their product and service quality, sometimes even paying them more is a better option that having to go through the process of vetting new suppliers. b) I do however disagree with the comment about not having an idea about what you can afford. It is the responsibility to the buyer to have an idea of the product information and the associated costs. This to me is one of the main areas where there are problems. Buyers don't know what something costs, they therefore select the cheapest option when talking to suppliers. Problem is that generally the cheapest option is cheap for a reason, which may be product quality or service quality. c) On Alibaba they will generally show a price range of a product on the main product listing pages. Buyers should bear in mind that these prices listed are often not the real prices so should not make any judgment based on these. (Suppliers call this a marketing tactic to entice potential buyers, I call it a flat out lie.) d) Quite often when asking for quotes, information will be missing. Follow up until you have received everything, otherwise you may find some nasty surprises when it comes to the real amount needed to be paid. e) As for communication, you need to remember that English is often not the first language for most suppliers. Not only that, but sometimes an email can be easily understood, whereas talking is incomprehensible. So everything needs to be stated clearly and the shorter the communication the better. 3. Yes, most definitely sampling is important to make sure of the quality. I would even add that, to add some comfort it can be worth considering to have a third party do an inspection of the goods. In the majority of cases for relatively large orders, the payment process is 30% deposit, followed by 70% final payment before the goods are shipped. This inspection can be done before making the final payment as a way of offering some further peace of mind. generally this will cost around USD200-300 currently for an inspection done to AQL (international) standards. 4. For logistics, and with larger orders, shipping by sea is probably the most economical method. (It is handy to look up "incoterms" to know what the different terms mean.) Quite often a buyer will leave the shipping to the supplier (CFR/ CIF), but I would nearly always recommend against this and to arrange shipping on an FOB basis, which means arranging it yourself through your own forwarding company. This is because the cost per CBM can vary significantly with other charges potentially making your costs a lot higher if not done correctly. (Personally, I always arrange several quotes from different suppliers, as I would with my product supplier, just to get a good comparison.) So for example, the supplier may use the shipper with the cheapest shipment rate, but the buyer is stuck with inflated port charges at the destination. Finally, obviously one of the major reasons (probably the major one) that people look to go overseas when sourcing/buying products is the cost. Unfortunately this often leads down the path of looking for the cheapest option. Taking the very cheapest option looks good at the start, but often it is the cheapest option for a reason, which is generally product quality. So a buyer really needs to try and make that judgment call between getting the product at a reasonable price and ensuring the quality is to their satisfaction. Asia is a place of great potential for cost savings, but greed can sometimes outweigh those potential benefits. So I hope some of my comments may have added a little more to help people in their thinking on this subject.
Social media

How to Use LinkedIn for Reputation Management

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Social media

Is My Business Fit for Instagram?

With over 300 million users as at the end of 2014, it’s time for every business that hasn’t got a... read more

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Lindsey Sun Marketing Director at SponsoredLinX
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