Rang to get advice on the repair of a macbook air. Spoke to Mark, I described the signs and symptoms and straight away he knew what the problem is most likely to be and provided advice that the machine is not economically repairable. Also gave me some advice about the SSD. Terrific service, knew straight away the problem and clear advice. Highly recommend this company.
Most helpful computer tech I have come across in the last 7 years. I called with a problem asking if he could take the computer in and have a look. I explained the problem over the phone, and he was more than happy to give me options to fix my issue before I brought it into him. I have since, with his advice, fixed my computer for not a single dollar. Will continue to go back after a great experience. Other computer technicians will charge $100 minimum service fee, this place will talk and discuss your issues before charging you to fix it. Thanks for all your help!
I just spoke with Mark on the phone to diagnose a mac problem. Mark spend the best part of 10 minutes talking to me about the issue with my slow running mac. This was free time given by Mark as advice when he could have simply said bring it in or we need to see it but he was so generous with his time. even though I haven't been in to their shop, he has won me as a longterm customer. thanks for you time today Mark
Very helpful advice over the phone.
Called this guy over the phone and he helped me out so much. He new the problem was not worth fixing and instead of taking my money he was honest and upfront and was still happy to help if i decided the costly run. He than helped me on another problem free of charge. Or though i have not met him he seems like a bloody good guy. Thats something money can't buy