An Australian owned business telco and communications company, specialising in products and services including 1300 numbers, 1800 numbers, live answering, virtual office services, call forwarding ivr menus, landlines (PSTN & ISDN), fax2email, voice2email, business voip, hosted pbx and more!
Excellent customer service! Especially Trish, who has been so helpful in helping us set-up the telephones for our new business. Love the live chat function too - the answer to a quick question is always just one click away.
Absolute joke of a company. They were taking 2 to 3 minutes to answer a " welcome to..... All our consultants are busy let me take your details and get someone to call you". Confirmation email of service not sent through to us. Charged us triple for 1st month with only a couple of calls. Extensive inconsistent fees. Lots of supposed wrong numbers you have to pay for. They provide a shocking service and their prices are so much higher than everyone else. Once you sign up, you deal with offshore call centre. The integrity of this company is in question. Go elsewhere, don't waste your money.
We recently setup a 1300 number for our practice. Alltel's costs were really competitive and reasonable. The entire setup process was handled with a helpful attitude and great knowledge and support. Trish was our technician and she was fantastic. Even a few months down the track when we needed to make changes to our number and its settings, she was extremely efficient and thorough. Thanks Trish and Alltel!
We use Alltel for our business and they are fantastic. The products and service are second to none. The sales team were great, thanks to Trish for setting us up. Jona was terrific with support along with Charlie who has been great with our accounts. Please keep up the good work
AllTel have provided us with flawless service. Our account manager, Trish, continues to go above and beyond for our business when it comes to friendliness and service. Whenever I have a question or issue that needs attention, I know I can depend on her to be at our beck and call. Thanks very much!