apd Australia – providing a consultative approach to customer lifecycle management through data analysis, “cause and correction” process change and performance measurement Working with both Multi Nationals in Automotive and SMEs in customer Satisfaction measurement, Causal Analysis and consultancy change management focussing on Customer Satisfaction, Loyalty, retention of customers and increased profitability.
Paul Steed Owner
303 Burwood Hwy
Burwood East
VIC 3151