Appliance Warehouse is an Australian owned and operated online electrical retailer stocking a huge range of top brand products at the lowest price including Refrigerators, Washers, Dryers, Ovens, Cooktops, Rangehoods, Dishwashers, Microwaves, Sinks, Taps, Vacuum Cleaners, Small Appliances, Personal Care products, TV's, Home Theatre Systems, HiFi, Cordless Phones, BBQs, Retro Fridges, Kicthen Appliances, Cooking Appliances, Heaters, Air Conditioners and more...
Poor service and deceitful. The process in ordering, delivering and after service has been a disaster. Delivered a dishwasher but failed to install it. Left all the trash at premise. Failed to remove the old dishwasher. Did not specify on the website that they install all appliance EXCEPT dishwasher throughout the product page, cart page or checkout page (only available within the terms page if you dig hard enough). Did not specify on website that removal of old unit is an “optional” thing that is up to the driver’s decision to do so and tries to remove all responsibility from themselves. Basically they just give you the item and you’ll be on your own. Will never purchase again and will strongly discourage anyone from buying with them.
Got a good washer at a decent price however it arrived damaged most likely by their delivery men who also didn’t bother to stabilise it at all. The detergent drawer didn’t go back in flush as the front of the machine had been slightly dinted in. When I told them about it I was referred to the manufacture. Not that impressed to have to go through that hassle for a brand new machine. We also weren’t given the transit bolts which the washer technicians have told us are vital for moving, upon calling up and asking if I could get them they said that’s fine just come in anytime and they’d have them. Drove the half hour there, and guess what they didn’t have them. Said they would send them out and that was over a month ago. Rang to follow up said someone would get back to me they haven’t. 0 customer service, honestly spend a little more maybe somewhere else, or at least never use their delivery service.
My experience was good. Ask for Gerard. Good honest bloke. Rare these days
Exceptional service and a fantastic range of products. Competitive pricing too.
Well priced, with the reassurance of a local store and knowledgeable staff to refer to.