Appliance Warehouse is an Australian owned and operated online electrical retailer stocking a huge range of top brand products at the lowest price including Refrigerators, Washers, Dryers, Ovens, Cooktops, Rangehoods, Dishwashers, Microwaves, Sinks, Taps, Vacuum Cleaners, Small Appliances, Personal Care products, TV's, Home Theatre Systems, HiFi, Cordless Phones, BBQs, Retro Fridges, Kicthen Appliances, Cooking Appliances, Heaters, Air Conditioners and more...
I was given a price on the Myer Market website for a stovetop with the pick up option being Appliance Warehouse in Clifton Hill. I sent my father down to the warehouse instead of buying it online and when he showed the staff member the price, he said no that price is incorrect. The staff member then decided to call Myer Market about the price advertised online, after a while he said I will never get that price. A little confused my father left the shop and went back home. I then went back onto the website again, the price of the stovetop had gone up nearly $700 more than what I originally saw it for. This is very misleading and I have since purchased it from a competitor as I believe this is very unprofessional.
Very appalled with the quality of product i’ve received. Purchased “brand new sink, factory manufactured” only to have a disgusting eye sore of a second hand. It had bent sides and axles. When I complained to the manager he insisted that’s how they’re made. Total waste of time and money, would not recommend this place to anyone not until they learn to pick their staff who ACTUALLY care about customer service and learn to know what’s factory made and second hand.
Terrible service, wouldn’t recommend this business to any of my peers. Be sure to check that the item you purchase is up to standards it will save you the heartache. Customer satisfaction zero.
Do NOT deal with this Company. The Manager is totally disrespectfull, terribly unprofessional and VERY aggravating to deal with. I'm not discrediting other staff that've been rather helpful in resolving our dispute however, this unsatisfactory rating is purely due to me holding both Company and its Manager accountable, for wasting valuable time and effort to all parties involved in the project. I will also lodge my formal complaint directly with the manufacturer to review this distributor. Please read the other negative reviews and be warned.
SOLD SECONDHAND PRODUCTS DENTED AND WRAPPED AND MARKED AS NEW!!! Sold a second hand product to my partner and said it was new. My fitters came to install it only to find out the sink was warped and edges were dented (by some tool to remove display sink). Called up the manager of the store that sold it to us and he said come in and only to discover he was full of lies and saying he cannot see anything, and he even rudely provoked a bet with me that if he can prove iam wrong then I have to buy another sink and also keep the "damaged sink" that I've already paid them for!!! Wow such a professional sales manager representing the company! I had no choice but to do a last minute shopping to purchase a brand new sink from another retailer, then I took pictures of the new sink "un damaged" and called them up telling that PROFESSIONAL MANAGER I'm bringing the new sink back to his store to show him what a brand new sink looks like.. Within an instance, he said " I will give u back your refund! All that fuss and headache all because of a selfish un honest management from the store!! Wasted my time and long distance travels 3 times!! If I had a choice to rate zero then I would! Disgusting. Btws I've already lodged a complaint to ABEY AUSTRALIA referring about that sales manager ruining their reputation by stating that's how Abeys manufactured their product standards within the sink models I've purchased!!