Baby Direct Ringwood Store is a leading professional online store in Australia, and proudly Australian owned and operated business. We deliver a wide range of Baby products from nursery furniture, Change tables, Prams to baby clothing etc.
This message is to thank the two blonde ladies at the front counter for amazing customer service. They are super friendly and a pleasure to chat to and really helped me out today with the cot base issue. Keep up the awesome work girls 👍 😁
1 star is is all i can give its not even worth that. we had a lay by since November on a baby bassinet and other items, rang up today not only to get a a person on the other end with no phone manner and then proceeded to tell me that the bassinet is still maybe 3 weeks away, then to say the other items that we took off the shelf also some items weren't available, so why do we call it lay by. no customer service no recommendation from here what soever, would never walk into a baby direct again nor recommend.lay by means nothing to this company.
Very poor service sending a warranty item to a supplier for repairs. Have held the pram in their warehouse for 2 months without sending it. No one knows what’s going on- probably cheap for stock but hopeless for anything else. Frustrating customer service.
we have purchaed all our baby gears from baby direct, great price with great service, will recommend
Couldn't be happier with the crew at baby direct Ringwood! Went out of their way to offer all the info we needed, ever suggested we check out baby bunting to compare products. Heather is a champion. If they put as much effort into their marketing/webpage as they do customer service then they would dominate the market.
Maroondah, 160 Maroondah Hwy, Ringwood, VIC, 3134, Australia
Monday: 10:00 AM-5:00 PM
Tuesday: 10:00 AM-5:00 PM
Wednesday: 10:00 AM-5:00 PM
Thursday: 10:00 AM-5:00 PM
Friday: 10:00 AM-5:00 PM
Saturday: 10:00 AM-5:00 PM
Sunday: 10:00 AM-5:00 PM