Get the best water damage restoration and flood carpet cleaning services from us, when flood or water related damage occurs in your home and other property; we provide the best damage restoration services in Melbourne. At Capital Facility Services we provide a range of complimentary facility management, commerical cleaning, water damage restoration and fire damage restoration services across Melbourne and Regional Victoria.
We had a fire at our house. The quote was to clean and wet wash all walls and ceilings. The wet wash is a spray bottle and dry cloth. For a 30+ square house they did it in under 2 days. On inspection I discovered that many of my ceilings had not been cleaned and my laundry, powder room and ensuite had not been cleaned. So I rang the company and they sent the cleaner back out a few days later. He kept telling me that his chemicals only clean spot off the ceilings and won’t remove any other marks. So I got my dish sponge and wet it with water and cleaned marks off. He kept arguing with me over his chemicals not cleaning marks off but when I said that if water can remove the marks shouldn’t a chemical base product remove them. They quoted cleaning the bricks in our garage, then after I accepted the quote they tried to up the price and charge $1000 extra. When the office called back to organise payment I explained how I was spoke to by the cleaner and he told me that he would inform management, for a job to be quoted $5700. I don’t think I am being unreasonable in expecting it to be done so that every surface is cleaned. Don’t waste your time with them.
Thanks Jerry for the mould assessment you did on our home and for working out a plan of attack to make our home safe again.
I would like to thank Jerry from Capital Facility Services for his kind and prompt help during the storm in the first week of December. We recently extended our 1950 brick home in Eaglemont and due to the heavy rain on the Saturday 2nd December, the new underfloor heating ducts got torn and filled with water. I could hear the water under the house. We also had a water leak from the ceiling in the new bathroom. Jerry came to my rescue the next day. He was very professional, calm and gave me moral support when I needed it the most. He pumped all the water from the ducts and gave me great advice to solve this problem with my builder ( after all it had only been 6 months since the reno was finished). Jerry also kindly offered to talk to my builder regarding ways to solve the problem most efficiently. I definitely recommend Jerry and his team! Greg, Graciela and Mimi.
Capital did a great job, cleaning up our home after the roof collapsed during heavy storms. They secured our home, dried and fixed everything promptly and managed all the trades. So we did not have to worry about the restoration process. All done in a few weeks. We recommend capital
Huss and Frank came to our place to dry our wet carpet. They were prompt and fast and explained every step of what they did. If you have wet carpet call Capital as they have proven to us that they are experts in water damage drying and repairs.