CIA Services GroupHawthorn, VIC 3122

CIA Services Group

Home, building and construction

442-450 Auburn Road, Hawthorn, VIC 3122

ABN 70122611367
EST 2006


CIA Services Group, formerly the Cleaning Institute of Australia, commenced operations in 2006 and has its Head Office in Hawthorn. CIA Services Group provides a comprehensive range of property and asset services, including residential, commercial and event cleaning, asset management, maintenance and training. Our objective is to provide a superior quality of cleaning and facility management services that is both reliable and trustworthy. Our clients are diverse, ranging from large corporations and institutions to domestic households. Whatever the nature of your requirement, we are committed to delivering effective, quality solutions that meet and consistently exceed your expectations.


Waste Services

Waste Reduction and Disposal Services

Waste Services  

Waste management (including organic waste, biohazard waste)
Waste infrastructure (including bathroom & portable toilet hire, hand washing stations, hydration stations, water tanks)  


Event Services

Event Management

Event Services  

Cleaning (including machine scrubbing, high access, pressure washing)
Waste management (including organic waste, biohazard waste)
Waste infrastructure (including bathroom & portable toilet hire, hand washing stations, hydration stations, water tanks)
Security and fencing, first aid, Traffic mngmt  


Maintenance and Repairs

Building Maintenance Services-Commercial

Maintenance and Repairs  

Our experienced team of manager’s co-ordinate works ranging from repairs and painting, plumbing and gardening through to major renovations, including storm and flood damage restoration. Customised maintenance schedules,
Programmed and reactive building maintenance  


Window Cleaning

Window Cleaning

Window Cleaning  

Includes high access, commercial and residential window cleaning  


Commercial Cleaning

Cleaning Contractors - Commercial & Industrial

Commercial Cleaning  

From small office suites to large scale exhibition buildings, from heritage churches to aircraft hangers, CIA Services Group have the right people and experience to effectively manage the cleaning of any commercial property in Melbourne and beyond.  


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Do you offer after-hours services?

Our services are tailored to our clients requirements and sometimes involves our teams working out of usual business hours / evenings and weekends

Why should a customer hire your business over other service professionals?

At the CIA, we work to help people and businesses realise their full potential by creating order in their environments. We believe that high standards impact high performance. Everything we do reflects this mission and the values that make it possible. At CIA we procure energy efficient equipment and sustainable products wherever feasible to support our operations and are committed to reducing our carbon footprint by opting to use non-chemical alternatives wherever possible. The CIA’s operational structure is based on the principles of best practice in the industry and ensures high standards of professional excellence and integrity to our clients. Services are carried out effectively and are based on a thorough assessment of your current needs and long term requirements. The CIA is environmentally conscious and regularly reviews and evaluates the company’s policies and practices with care and commitment to maintain the quality of service provided. We constantly research and implement best practice cleaning methodology and procedures. Through mandatory induction and ongoing training all CIA staff are aware of the need for excellent customer focus and relationships to achieve total customer satisfaction.

Which geographical areas does your business service?

All areas within Melbourne & Geelong, and within 20k We have provided services in areas such as Healesville, Nagambie, Phillip Island, Ballarat, Daylesford,

Is there a surcharge on public holidays?

We can provide services on Public Holidays however at an increased cost

What types of payment methods do you accept?

We accept, Visa, Amex, EFT/ Bank Deposit, Cheque.

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442-450 Auburn Road


VIC 3122

Parking information

Campus free parking

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Monday: Hours 9:00 am-5:00 pm
Tuesday: Hours 9:00 am-5:00 pm
Wednesday: Hours 9:00 am-5:00 pm
Thursday: Hours 9:00 am-5:00 pm
Friday: Hours 9:00 am-5:00 pm
Saturday: Closed
Sunday: Closed