CRM Online specialises in customer relationship management and cloud technology to drive business value. Our goal is to provide solutions to our clients business goals by leveraging CRM and Cloud technology as a platform. CRM Online has been providing CRM to Australian and International clients since 2006 and currently 4 offices across Australia and internationally. We have focused on growing the company organically through innovation and providing value to our customers.
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We asked CRM Online to develop and implement our SugarCRM system, I couldn't be happier with the system we have now. It has changed the way we do business, we are now much more efficient in our day-to-day jobs and our suppliers and customers alike all comment on the quality of service they get from our business. Nabil, Francis and Trevor all worked together to develop our very unique and complex system (also involving 3rd party apps), they rolled it out and ensured we were 100% happy before signing off on the system. We now get support from the overseas team (via email), who pretty much solve all our queries within a few days. If the overseas team have trouble with anything, I can always call the Aussie guys to sort it out. Thanks guys, great job, happy customer.
CRM Online helped us customise and set up Sugar CRM. We could not have been in better hands. The service was fantastic and they went out of their way to make sure that we ended up with a system that was perfectly tailored to us. Couldn't recommend more highly.
Trevor, Nabil and the rest of their team are great. We are almost finished on a CPQ module that has been very extensive and complicated. The project has taken a few months but has progressed ahead of schedule and very efficiently. CRM Online is not only great at programming, but also great at planning and organizing the architecture of the program and has been great at helping me understand our business processes from a technology standpoint and bring our ideas and challenges into a highly efficient software solution. We struggled in the past to find a competent software development company to work with and I am happy to have met CRM Online at the Sugar CRM conference last year. Even though we are miles away (we are in Florida, USA), their service and reliability feels like they are in our back yard. We look forward to continuing to work with Trevor and his team for years to come and would highly recommend them.
Glenn and his team customised Salesforce for our unique business. This has helped stream line processes which has increased our productivity. Great customer support throughout. We highly recommend CRM Online!
CRM OnLine provide great support and their service has been excellent in terms of ongoing support.