Looking for the best dentists in Doncaster & Box Hill? No need to look further else, as Doncaster Hill Dental is located near you for your oral care.
I was recommended to Dr Lavonne Kong by a good friend and I am 300% happy about my treatment with her. I had a deep clean as well as a few tooth fillings. She is very professional, knowledgeable and pleasant to interact with. I have already referred a number of my friends and colleagues to her. Best dentist. Ever.
Lavonne and team are excellent. I have been going there regularly for the past 2 years and have my teeth in tip top condition with everything done from crown to fillings to removal and cap along with maintenance. They are huge on prevention of decay etc and moniter the condition of your teeth and I couldn't be happier. Lavonne is an experienced dentist with nimble hands and always ensures it is a painless procedure.
Appointment was prompt, very courteous and on time attention. Treatment is always very attentive and careful with plenty of warning on possible discomfort. Payment wise is always detailed with possible promotion and discount given. Have been the patient here since starting.
A little lack-lustre with service. No six-monthly check up reminder, no referrals, no advice re: cause/prevention of gum disease. Just: "You need a root canal and you must floss everyday. Thank you, come again" Put a 'temp' filling for a root-canal I did not want. Tooth was great for 3 months, then filling wore away and tooth started moving again. Have seen a periodontist and they say a root canal will not help as the problem lies withing the bone/socket. I just wish Lavonne had have referred me to a periodontist a year ago instead of trying to charge me $3,000 for a glorified filling that probably would have fallen out. Not happy. Edit: Re: Response from Doncaster Hill Dental. Probably one of the most unprofessional responses I've seen in any service review. Lying is unacceptable as far as I'm concerned. Not once did you mention anything about a periodontist before last week. That is a blatant lie. Yes... You told me the root canal treatment was $3000. Another lie. $70 for the filling? Hilarious. I have a receipt. More lies. You did not send me reminders. You showed me an email sent April 11. That was at least a year after my last visit. Just stop with the nonsense. & now you're slandering me? Saying I'm racist? Just because I couldn't understand you due to your lack of English? Sounds like your digging deep there. Whatever. When I get what I need in writing, I will see you at the Tribunal, for failure to provide the correct treatment, and/or advice regarding my tooth. TLDR: You took too much of my tooth away, replaced it with a soft filling which has worn away. Tooth has now become more loose than before and moved to where filling was. You won't admit your fault. Instead you tell lies & slander your customers to make yourself look better. I'll be in touch via Registered Mail.
It's a pleasure to come to doncaster hill dental for all my teeth check ups and treatments. Dr Lavonne, she is very gentle and great dentist! The team at DHD are always so lovely and friendly, I look forward to bringing my children here in future with Dr Lavonne as our choice of family dentist.