EPISTAR LED Signs Australia is a leading manufacturer and supplier of LED Signs, LED Big Screens and LED Lighting products for the Signage /Advertising Industry, Entertainment Industry and the Work Place Health and Safety Industry. EPISTAR Australia LED products are available for purchase via our website and installation is carried out by authorised resellers located in over 120 locations around Australia. We Guarantee that you will not find a better quality product for less!
Epistar Australia strives to work with its customers in achieving their goals. Unfortunately in Daniels case above, after specifically advised NOT to play with the technician version of the configuration software for the sign he inadvertently altered a setting that required the unit to be returned to us for repair. In the interests of doing the right thing we repaired this sign at our cost and returned it to Daniel. He again decided to alter configurations using the technician version of the software. We declined to repair the sign, yet again, at our cost, due to specifically advising him against these actions. I would like to point out for retail customers the software that Daniel used is technician software only, our user interface does not enable access to the features that Daniel felt he was qualified to alter without guidance.
Worst company I've ever dealt with. Don't waist your time.