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Good facilities, large bus stop and a tram terminal. Tram drivers don't seem to be conscious of the more than frequent train delays however, and the trams that are supposed to be a connection to the rail occasionally leave Helensvale just seconds before people getting off the train and heading to the tram can actually board it. Doesn't reflect well on Translink, especially when it's the colleagues of the tram drivers that are responsible for the train delays.
The Helensvale Station upgrade looks good but Ive noticed it gets really packed in the drop off & pick up zone to the point where cars are spilling out onto the main road in, all because inconsiderate people are idling in their cars. Also, people catching taxi or waiting for a ride there is no shelter what so ever and Ive seen people standing in the rain. Its so pretty bad.
A 5 for the staff a zero for the new configuration of the station and a zero for the toilets. Numerous times I have seen my train arriving but there is no way of getting down as all the gates are set to "both ways" and people exiting the station block people trying to arrive at the station. Trying to park after 7:30 is not an option (cars illegally parking on pathways). All announcements about train directions say "outbound trains" meaning trains coming into the Gold Coast, and "inbound trains" are trains coming out of the Gold Coast.
This is the place from where you can change for sea world , Movie world and for tram services for various station at gold coast. You can buy paper tickets from here either by paying cash or card.
A station that connects tram, train and buses. After the extension of the G Link (tram) now there is connectivity between tram and train. There is a big car park, but on weekdays it becomes almost full in the morning. There are some parking lots on the tram station side. Opposite side of the road there are many shops including Aldi and Woolworths.
Helensvale, Queensland, Australia,,, Helensvale, QLD 4212
QLD 4212Get directions