For almost 3 decades, Image Blinds has been the supplier of choice for the manufacture and installation of quality window treatments in Queensland. We offer all types of blinds, awnings and shutters.
Roller blinds were great ordered and fitted within 10 days. Security screens are a totally different thing. Appalling service waiting over 7 weeks for fitting. I had to chase the delivery the whole time. Was booked for fitting then got cancelled on the day due to parts missed, never got a call to rearrange. After calling them again got an appointment for fitting and no one showed up - after finally complaining to a supervisor she confirmed that I was the second person to complain!!! Finally booked for fitting, but wouldn't use or recommend them due to this and the lack of care from the office staff due to the delays they just weren't interested. If this was my company I would be training staff in customer service.
Thrilled to bits with my gorgeous blinds. Very happy with the exceptional service and installation. Thank you imagine blinds, in particular Shane and Rick. 🙏👏👏
We found them to be very friendly, professional and best of all very competitive with the final price a welcome surprise. Originally we were after only blinds but when we found out that they also did security screens we got a quote for those as well and again a very good price. The installer has gone out of his way to make sure we were happy with the blinds. Looking forward to the screens going in soon.
do not use this company. My blinds turned up creased straight out of the box they were made in. They do not tell you at point of sale that if your blinds are creased that the creases will never come out. I never received a call from anyone at head office to offer an apology or to even give me a date when the new blinds would be installed. Thoroughly disgusted with the product, salesperson and the whole process. I would not recommend this company to anyone.
Dont use this company!!!!!!!!! Waiting 11 weeks for installation. Staff are unhelpful, had a 2pm appointment for the installer to call at 4.40pm to advise they werent coming. Everything is too hard, the fitter didnt even turn up for the fitting appointment. Terrible service.