Kitchen Design Victoria are kitchen remodelers offering a complete kitchen renovation service from start to finish. We have over 23 years of experience in kitchen remodeling. Our experts can help you build your dream kitchen. We design and supply kitchens to suit each household requirements and budget. Kitchen Design Victoria provides a complete 3D design during one visit to your home & provide you with a full cost analysis so that it is easier for you to make an informed decision on purchasing.
In the end we were happy with how the kitchen turned out. They did an OK job of designing and installing. Decent value for money. We had some problems along the way with lack of communication and parts not being delivered on time causing delays - the installation took 3 and a half weeks. We had problems with getting them to come back and rectify some of their workmanship. Mick has done a good job at responding to our concerns and fixing any issues.
Used this company several years ago. The product is ok and worthy of 4 stars. Sales guys very slick and friendly but following that the communication and service is average once they lock you in. Some of our new kitchen door laminate was out of stock so half our doors were different finish and colour! No one informed us & then the excuses started. It then took over 11 weeks and lots of nagging to get the correct doors.
So the measurements were done wrong initially. No big deal as there was a secondary measure anyway. After that nobody took us through the resulting plans. They email them to you and that's it. So unless you're in the building industry you're not going to pick up little problems. It all looked fine but when they start building, little inconsistencies show up. There is nobody project managing the kitchen so you have to do it all yourself. All the tradies are separated from each other and each one seems to blame another or KDV. There isn't just one person you deal with. Cupboards are set widths, so if they don't line up with the surroundings, its like its bad luck. Lucky we noticed the sink wasn't centred under the window before they cut the bench-top, but other parts we didn't notice until the job was done. We also never got shown how to adjust doors,drawers etc.. which started loosening after just 3 months We have since got a separate kitchen contractor to fix all the disappointments we had. Never again.
Thanks Mick for rectifying the problems with my kitchen. I should have contacted you directly in the first place with these issues, I am very grateful that you assured me that within a week these issues will be rectified. Today I had the installer in to finish what ever we discussed last week. I am very happy and will not hesitate to recommend KITCHEN DESIGN VICTORIA to my family and friends. At the end of the day you have one happy customer Mick, continue this direct communication with your clients to build a good rapport.If anyone wants to visit my kitchen before going ahead they are quiet welcome.
KDV were fantastic! From initial consultation right through to the final result. What I imagined to be a daunting and difficult process, was made so easy and enjoyable with these guys. Everything is coordinated for you while still keeping you in the loop with what is going on. Mick was always available for any questions we had and was understanding even when I was painful and changed my mind on areas of the design! The final product, our kitchen, is gorgeous! We have and will continue to recommend KDV to family and friends! Thank you again Mick and the gang!
1686 Dandenong Rd
Monday: 9:00 AM-5:00 PM
Tuesday: 9:00 AM-5:00 PM
Wednesday: 9:00 AM-5:00 PM
Thursday: 9:00 AM-5:00 PM
Friday: 9:00 AM-5:00 PM
Saturday: 10:00 AM-4:00 PM
Sunday: 11:00 AM-4:00 PM