PENRITH DENTAL CLINIC - We know how little you look forward to visiting the dentist. That is why We at Penrith Dental Clinic are here to change your views by providing you with the highest quality of Dental care in an atmosphere That is friendly, supportive and relaxed. We are here to listen to your Dental concerns or aspirations and to provide you with detailed explanations and solutions designed to meet your specific needs.For more visit.www.penrithdentalclinic.com.au
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This practice is a money making machine, Dr Abdulabas the worse offender. What an absolute joke. Please go elsewhere.
Receptionist Karen needs to be fired. Absolutely disgustingly rude.
Although Doctor Simon Chua was extremely professional and helpful what was NOT extremely professional and helpful was the staff and system in place for my appointment. Issue 1) although booked for 2:45 I was not in with the doctor until 3:50 over an hour later than when booked. Issue 2) after searching online for bulk billed doctors and centres I found this one, completed forms booked online successfully and attended, only at the VERY end of my visit to be given a bill for $110.00? I asked why? And the staff told me that I was implicitly told this was not bulk billed and that it was stated online if I had looked. I did look, and I went through the process again and at NO POINT ANYWHERE AT ANYTIME did it mention that this session or ANY session would be bulk billed. I was forced to pay and will Never attend again. 1/10 only for the actual helpful doctor trapped within this awful facility.
I booked an appointment at 9am to do a minor surgery, I made 2 days off and get everything ready, when i driving to clinic was 8:45am the resepation called me that doctor is sick, I was not very happy but didn't say anything just made another one for tomorrow at 9am, this morning when I was driving 8:40am, they calling me again told me that doctor still sick can not coming, I nearly arrived so I was upset but the resepation is more angry then me told me:"calm down otherwise I can't talk to you, the doctor is sick, what can I do..." she then asked her manager talking to me. They said sorry but I can feel the sorry only on mouth, the place is rude, I am not trust it any more.
Worst place to go, my doctor was away, told reception to ring when shes back, got a call to come in to see a dif doc, i went to get a referal for a MRI. Head Doctor didnt want to see me as i was some 1 elses patent, and she didnt wanna deal with me, kicked me out and called police Had whole incident recorded and am taking this to the health care ombudsmen.