Platinum International is a 4? star AAA rated motel right in the heart of Australia's vibrant 'Garden City' Toowoomba. Just minutes from the thriving central business district and only a short drive from many of the regionís most beautiful National Parks, our Toowoomba accommodation is ideally located for both tourists and corporate visitors.
Rooms were nice, very comfortable bed, noisy though close to main road and guests getting up in the morning loud, look food was good but steak was nearly raw in the middle asked for medium rare and glass of red wine was off tasted like vinegar but in their defence replaced but shouldn't serve wine like that, wait staff were friendly. I came here for work where my company puts their credit card down yet they asked me for my imprint, never been requested before by a hotel, had something from the mini bar let them know to put on company credit card refused so paid myself in cash and they also charged my credit card that amount, pretty peeved off took ages to get refund, really no apologies won't be coming back
Dreadful receptionist. Unhappy and unhelpful. More expensive coming in off the street than booking the room online! Lead to believe that the room we booked had a spa, it didn't. Didn't bother spending any more money with them on dinner and breakfast. Spent it elsewhere. Clean room. Wouldn't recommend.
Reservations helpful. Reception upon arrival excellent. However, I was woken by housekeeping shouting at each other at 8 AM on Sunday morning. They seem to have forgotten the reason for their business is to offer guests the opportunity to ‘sleep’ and recuperate. When reception advised, they apologised but then recommended that I request a room away from my currently ‘allocated’ bedroom (despite requesting a quiet room during my reservation), as it is close to the housekeeping storage area. Really...... ???
Very nice rooms, great staff, across road from large shopping centre which is handy.
Nice big room and large inroom spa that fit 2 people pretty easily.