Established in 2019, Smart Home Direct has working partnerships within Australia & Internationally that allow us to provide the general public with easy to use and DIY smart home automation products.
We aim to help the everyday busy individual get back some time & simply relax to enjoy the finer things in life, by taking their home to the future of smart home automation.
Our collections offer affordable prices to suit any budget & if you need a particular product we either have it or we can source it for you.
We believe in personalised service, quality & integrity with customer service being our highest priority.
Our online showroom provides our clients nationally & internationally access to our vast product ranges covering the major brands.
- Home Automation
- Home Improvements
Z-Wave Automation Bridges
The Z-Wave Automation Bridge allows you to connect all your z-wave home automation products no matter the brand to a single communication hub or gateway to allow for voice control with either Google Home, Amaxon Alexa or Apple Home Kit.
What is your refund and exchange policy?
If you receive an item that is faulty and not working, we offer a full refund of the goods purchased, store credit or exchange once the item is returned to us. All costs associated with returning the faulty goods back to us are the responsibility of the customer. Please contact us via email on email@example.com stating “Return” and quoting your Order No. in the subject line. PLEASE NOTE: no exchanges or returns are offered if the customer changes their mind or on sale items. We reserve the right to refuse a returned items if the items do not comply to our returns policy. Refused items will be posted back to you and additional postage will be charged. We accept no responsibility for returns that are sent by non-traceable postage methods and are not received. Unfortunately without the items we cannot issue an exchange or refund. We strongly suggest you send your returns using a traceable method.
What types of payment methods do you accept?
All major credit cards and Paypal.
Which geographical areas does your business service?
We service Australia Wide and ship all our products free.
What are the most popular brands that you carry?
We are proud to stock and partner with some of the worlds smart home Australia brands such as such as Qubino, Aeotec, Smanos, Chuango, Swann Security, Securifi, HIKVision, Fibaro, Yale, Remotec, Devanti, Vera, VIP Vision and much more.
How long does delivery usually take to Australian metro cities?
Delivery normally takes 3-5 business days for all products.