UFC Gym is for everyone who wants a first class place to train themselves in different range of mixed martial arts and all fitness workouts like Yoga, Pilates, Zumba, Daily Ultimate Cross Training, Gymnastics, 360 Warrior, Pound Rockout workouts and family classes under one roof. Its a great place for everyone to enjoy workout and learn new skills. The environment of the gym is very enthusiastic and friendly. Equal attention is given by trainers to every individual.
In terms of pricing, facilities, staff and accessibility this is by far the best gym I have been to. Real stand out staff have been Claudia Ines (reception) and David Corey (sales). Always greeted with a lovely smile and hello from Claudia and always looking to help with any questions or problems. Dave has been an absolute pleasure to deal with. Always gets the job done and is easy to deal with, if it wasn’t for him I would be going elsewhere. Would highly recommend coming here and if you ask for Dave he should sort you out. Cheers
This Gym is great while you can go there. As soon as I told them I want to exit from my MONTH TO MONTH plan, they told me that I would have to submit a printed form, and that they have NO PRINTER TO PRINT IT FOR ME. This is outrageous, they have a printer in their staff rooms but their policy is to not even print a single sheet of paper. I am currently investigating what legal options I have because these people are horrendous and are breaching Fair Trading Laws. So far I have paid in excess of $200 for the gym membership. I wanted to quit because Fitness First offers everything they do. Their classes are exactly the same as those at any other gym. There is no 1-1 interaction or any care in regards to your progress. I attended maybe 5-10 classes all up. However, never did an instructor even care to tell me my form was wrong. I had to hear it from other people laughing at me when I was training by myself. They charge way too much for classes that you can get in other gyms for free. If you are looking at this gym for all the help in self defense this is a terrible idea please go to a specialised school as the PTs here really don’t care. I was gymming here for about 2 months. I had no time or printer to print the cancellation form. I am astounded that they try to apply a clause that should apply to term contracts when I signed up to a month-to-month plan with no cancellation fees. I guess it makes sense given that this is a transnational company. You should know that they are not flexible, they do not care about your situation, they won’t spare $0.04 in processing costs for a good customer experience. The gym itself is good, it has great music playing through good speakers however I did have a few issues in terms of the number of machines. It looks like they have it sorted out because of all the treadmills (which fitness company doesn’t have 1000000 treadmills?) however, when you get to isolation machines there is literally 1 machine per muscle group, and you need to use free standing weights for some very basic things. They don’t have a machine for your traps (pretty basic)... Great marketing and hype, but sadly the service is piss poor. This is not the level of service I expect in a country like Australia. I don’t know, maybe they are using American business practices. I don’t know. I have not come across such an unhelpful company (with staff that outright LIE to you about the presence of a printer). The salesman tried to look really cool by giving me sweaty, smelly boxing gloves for my first day as loan. When I went to return them, I saw the damn corporate printer. The lady told me that they ARE NOT ALLOWED TO PRINT IT FOR ME. That the process is I must print it and bring it to them, again for cancelling something month-to-month, after I have already emailed and spoke in person. Their only alternative for me was that I could setup a meeting between 12 PM and 4:30 PM between Monday to Friday. Translation: Take time off work to cancel, or don’t. There is another gym on the other side of the corporate park for one FOURTH of its price if you just need the equipment. Highly recommended that you get a professional lesson or go to the gym on the other side of the corporate park which, again, is at ONE FOURTH OF THE PRICE. Disclaimer: I have only had associations with UFC GYM as a customer. My co-workers have used the other gym at the corporate park. If there is question of my integrity in regards to this, please contact me and under confidence I can disclose all information to you to prove the integrity of this situation. Yes, my membership is probably still valid. I’m not sure. I changed my bank accounts meanwhile :-) For a gym junkie that doesn’t like using headphones / having a phone during workout, I guess they’re okay if you don’t mind the price.
Absolutely disgusted after my experience at UFC gym today. Went in to try the 30 days for $30 special and left in tears after being bullied into joining by two sales men for over an hour - despite saying no at least 4 times. I get that you want to get people to join and have to give a sales pitch but this is absolutely wrong behavior. The fees, costs and restrictions weren’t explained properly till I’d signed the contracts and it came time to pay. I cannot believe how they behaved and don’t recommend it!
After being members of UFC for over 1 year & being sold on the unique, family oriented offerings of UFG Gym, I can say that the facility is incredible, clean & well maintained, the BJJ/Muay Thai/Boxing/Yoga/Judo instructors are top notch (these are who we primarily interact with at UFC) and most importantly for our family, the options & program for our children was exceptional - leading to our daughter taking over a dozen gold, silver & bronze medals in her BJJ age & weight class during competitions in 2017. I can honestly say 2017 was a great year as a family member of UFC Gym Sydney & if this review was in October it would have been 4-5 stars. 2018 in contrast sees us paying for a kids program that no longer seems to exist, no communication from UFC regarding either payment for services no longer offered or a start date for kids programming (also no direct contact about closing their kids box - just a sign on the door & update from staff being let go) & downsizing of coaching staff who personally managed the kids program, trained our children and attended matches to coach them to victory or guide them through the process of a gracious defeat. UFC Gym Sydney had/has all the potential to be both an industry leading fitness facility and a powerhouse martial arts training academy, for children, adults & families from all over Sydney. I have seldom posted poor reviews but in this instance I'm sincerely disappointed, frustrated and disheartened to see such potential seemly fade into the crowded market of the stereotypical low cost, high volume globo-gym model & away from the unique product we were sold on.
Really good gym. Equipment is first class and the classes are excellent. Highly recommend.