Top Customer Retention Experts

Top experts are influencers with the highest reputation scores in the community.

Lisa Ormenyessy
Lisa Ormenyessy Business Coach and Marketing Specialist at

I help SME's gain leads easily without breaking the bank. Talk with me and discover how to spend your marketing dollar and achieve sales using simple, proven, low cost strategies. | SavvySME Members Only Offer - Request your Free Marketing Review Session (valued at $397) & identify the hidden...

Top voted answers

Fiona I remember when I first learnt about the life-time value of a client. It was many years ago now, however it made a huge difference.How about you;what's yours?


Hi Harry, In short a successful marketing strategy is one that brings you in more business than what it costs you. Hence the importance to always be checking your ROI.Cheers, Lisa.

Top Customer Retention Experts To Follow in 2020

  • Steve Osborne

    Steve Osborne, director at STEPHEN ROGER OSBORNE

    Marketing, advertising and design consultant with many years experience in small business marketing strategy; brand advertising; packaging and identity design. Expert in developing creative campaigns to attract new prospects for professional and service-based businesses. Deep and broad experience with digital and traditional media channels; sales and general business acumen

  • Jef Lippiatt

    Jef Lippiatt, Owner at Startup Chucktown

    Jef Lippiatt Owner at Startup Chucktown

    I focus on business strategy, diversification and divergent thinking. I enjoy helping others see the hidden opportunities in front of them.

  • Jason Debel

    Jason Debel, Partner at Urban Strength

    Partner of gymnastics strength training store Urban Strength https://www.urbanstrength.com.au

  • Roger Simpson

    Roger Simpson, at The Retail Solution

    With over 35 years’ industry experience, Roger Simpson is recognized as Australia’s #1 Authority on customer ROI in the retail industry and as a global expert on staff coaching, customer service, and selling skills. He is the author of the book “The Retail Solution” published in 2013. His company, The Retail Solution, has delivered training and coaching programs to retail clients in nearly 30 countries around the world, with most experiencing sales increases well in excess of 100%.

  • Darryn Altclass

    Darryn Altclass, Brand & Marketing Consultant at The Learning Community

    Darryn Altclass Brand & Marketing Consultant at

    I am very lucky to work as a Brand & Marketing Strategist for a number of small businesses in Sydney - XYZ, The Learning Community and Website in a Weekend. All my work is focussed on telling the right story to the right people on the right platforms to get the right action. And I feel very blessed as I absolutely love what I do.

  • Sharon Latour

    Sharon Latour, Queen Bee/CMO at Marketing Bee

    Sharon Latour Queen Bee/CMO at

    I hail from Mauritius, an idyllic island off the coast of Africa and moved Down Under as an international student. Being in a corporate job wasn't for me so I took my own path with $450 in the bank. I've always been passionate about SMEs and after seeing so many struggle digitally, I founded Marketing Bee. We are Australia's first cloud-based marketing department, providing digital production, social media strategy, web development and everything in between for our clients here and overseas.

  • Sam Spence

    Sam Spence, Owner & Virtual Assistant at Executive Virtual Associate

    Sam Spence Owner & Virtual Assistant at

    I'm the owner & founder of Executive Virtual Associate, a business supporting busy business owners & leaders gain back some of their valuable time. Prior to starting my business, I had an extensive 22 year career with Westpac. I am the first Australian VA to become EthicsCheck Certified as issued by IVAA, & Executive Virtual Associate, is the first Registered Australian Virtual Business (RAVB) as issued by AVBN (Australian Virtual Business Network).

  • Adam Bean

    Adam Bean, Marketing Superintendent at Jark Projects

    Adam Bean Marketing Superintendent at

    If you don’t understand how Social Media can boost your business, or you just want to do it better, let’s talk.Keynote event speaker, social media coach, author & beach bum

  • Lauren Hutchin

    Lauren Hutchin, Founder/ business manager at My Marketing Friend

    Lauren Hutchin Founder/ business manager at

    Throughout Lauren’s sales and marketing career, she quickly learned that marketing was not what you’re taught and definitely not what you thought you knew. She discovered a simple business strategy that enabled fast and organic business growth—without a huge marketing budget. My Marketing Friend is all about being accessible to any start-up or small business. Their cost effective packages allow the opportunity for any business to thrive by passing on secret industry knowledge and experience.

  • Han Teng

    Han Teng

    Ever heard of the story of the rice crop? The older and riper it gets, the more it bends downwards. Living by this principle I believe that life is a never-ending learning process and the more I learn the more I'm humbled by it. Keeping my nose low and helping others are my priorities. I'm no successful entrepreneur nor an excellent sportsman. However, I do aspire to reach for the stars and when I do; it is of utmost importance to be grateful to everyone around me.

  • Andrew Oldham

    Andrew Oldham, National Business Manager at Shoebooks

    Andrew Oldham National Business Manager at

    Passionate about helping other people achieve success personally and in the business. https://www.facebook.com/howtotranformyourlife

  • David Solomon

    David Solomon, Business Performance Strategist at Quiddity

    David Solomon Business Performance Strategist at

    I help women entrepreneurs to build a Higher Purpose Business – a business that serves their values – one that works for them, not them working for it. My mission is to help women in business unlock their magnificence. The end game? To help women build businesses that are rewarding for the heart and for the purse - thereby to economically enable and empower women to help heal the world.

  • Mary Gardam

    Mary Gardam, Principal Quality Advisor at LogiQA

    Mary Gardam Principal Quality Advisor at LogiQA

    I am the Principal Quality advisor at LogiQA, a Brisbane based Quality Systems Consultancy who also provide custom programming services. I have previously held a number of senior quality roles in the forensic, biotech and medical testing fields. I particularly enjoy working with small business and I believe strongly in a practical, business focused approach to quality. I am currently lecturing at Griffith University in Forensic Accreditation and Quality Systems.

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