Nick Chernih
Nick Chernih, Founder at LinkBuildSEO

Virtual assistance

How Much Does An Australian Virtual Assistant (VA) Cost?

I used a lot of overseas Virtual Assistants for my blog commenting and social bookmark submission work. I pay about $2-$4 an hour, I was wondering how much per hour the Australian equivalent is?

I also want to know just in case I want to switch to local VA's since they deliver a much higher quality - will depend on cost/benefit.

If you are a VA or know any would be great to get some prices and quotes.

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9 Answers

Rosie Shilo

Hi Nick

I agree wholeheartedly with Sandra and Sam. Over the years I've found that business owners who partner with a Virtual Assistant in Australia get so much more than just a job done. They are partnering with a fellow business owner who understands what it means to run their own business in Australia. They provide ideas and resources for their clients above just a single task. And that is one of the reasons why they are worth every cent. 

Generally a VA charges about $35-$50 for administrative work, but some VAs have very high level specialties and charge anything from $50 - $200 per hour for those. These can include mentoring, website development, bookkeeping and so on. 

Hope that helps!

Cheers

Rosie Shilo

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Sam Spence

Sam Spence , Owner & Virtual Assistant at Executive Virtual Associate

Great question Nick, and great answer Sandra.

I agree with Sandra, Australian VAs will charge more than the Asian based VAs and outsourcing overseas is always a little more risky. Remember to consider - Timezone differences, Language barriers and being able to contact your VA in an emergency.

You also need to consider your reasoning for partnering with a VA. Generally speaking most business owners who are looking for a VA are looking for a long term business partnership. So when selecting a VA the business owner must be comfortable with the VAs ethics, work quality (as you mentioned Nick), time management and of course cost. But just being able to get along is always important.

Another thing to remember, is the Australian VA Industry is very collaborative and supportive. So if your current VA is unable to complete your latest work, she will know another VA within her network who can help you.

Best business success wishes,

Sam

Wendy Huang

Wendy Huang , Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes

Thanks for your great article you wrote about the difference between temps and VA's would also be curious as to a ballpark figure on your quotes - is it similar... read more
Thanks for your great article you wrote about the difference between temps and VA's would also be curious as to a ballpark figure on your quotes - is it similar to Sandra's?
Sam Spence

Sam Spence , Owner & Virtual Assistant at Executive Virtual Associate

My website has my rates included, but yes in the same ball park as Sandra. I think you will find most Aussie VAs vary for $30 - $70 depending on services and sp... read more
My website has my rates included, but yes in the same ball park as Sandra. I think you will find most Aussie VAs vary for $30 - $70 depending on services and specialties.
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Sandra Wright

Sandra Wright , Director & Virtual Admin Assistant at AdminWorthy

HI Nick,

I own a VA company called AdminWorthy and we are based in Australia. I don't outsource overseas for the reason you mentioned - quality gets compromised. I also like to employ mums to work from home.

You will notice a huge difference in price but in the long term you will get a better result. VA's can cost anywhere from $35 an hour upwards, depending what work is required. We charge $38 per hour upwards, depending on the work as we offer a wide range if services.

I am finding that clients don;t want their work to go off shore and prefer to pay the extra and keep it here with a reliable VA.

Hope this helps with your question.

Regards Sandra

Wendy Huang

Wendy Huang , Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes

Hi Sandra, would be curious if any of your clients have given you examples where they have compared your services to a overseas service and their feedback. Perh... read more
Hi Sandra, would be curious if any of your clients have given you examples where they have compared your services to a overseas service and their feedback. Perhaps you can share via an article :)!
John Hunt

John Hunt , Owner at Omni 360 - Business & Recruitment Consultants

Hi Nick I specialise in helping people achieve their career goals and attracting the best talent and the answer comes down to what specific skills are your ... read more
Hi Nick I specialise in helping people achieve their career goals and attracting the best talent and the answer comes down to what specific skills are your seeking , hours etc however if the work can be done remotely you can get Australian talent from $5 - $25 cheers Johnny 0412266770
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Gill Walker

Gill Walker , Owner Director, Principal CRM Business Consultant at Opsis

Surprisingly, one point that seems to have been missed here, and is often missed when talking about outsourcing, is how much does the entire job cost, both in dollars and my time.

I personally would rather pay say $50 per hour and get a job done in say two hits, with let's say 2 hours of effort, allowing for some revisions etc from me in the middle (so total cost $100 and say 10 minutes of my time and job done within a day), and job done inside a day; than pay $5 per hour and have the same job take 5 hours with say 2 hours of my time and the entire job taking a week (so total cost is $25 and 2 hours of my time and job taking a week).

We all know that time is money and that we should outsource low value non core jobs where possible, but it seems that the value of our time in supervising is often missed when comparing outsourced resources to local resources.  And a related question is whether you are going to pay for additional supervision within the outsource company as well as the actual labour charged?

As always it is important to compare apples with apples.

Kathie Thomas

Kathie Thomas , Owner at A Clayton's Secretary

You are so right there Gill! Great point.
You are so right there Gill! Great point.
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Chelsea Creamer

Chelsea Creamer , Community Manager at SavvySME

Hello Nick Chernih , I have spoken to a lot of people asking what virtual assistants charge or what is the virtual assistant hourly rate in Australia, but I have to say it depends. It really does. Typically not less than $30 an hour. And the maximum cost of a virtual assistant I have ever encountered was $80/hours.

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Ace Data

Ace Data , Owner at Ace Data Services

Blog commenting for SEO ?

That is not quality work. That is spam.

As an expert SEO who ranks for the highly competitive term "seo expert in (my city)" and several other search terms, I can guarantee you that blog commenting is not the best way to build links.

You want to hire a good quality VA to do spammy link building activities ? Sounds strange.

Its all about how you choose. I am based in India but I can guarantee you that I can provide as good a SEO service as any other Australian agency / VA. Its not about the goegraphy. Its about skill.

If you know your job well enough, you should be smart enough to choose your VA . Be it from India or Philipines or Nigeria.

Hiring a Australian VA will not guarantee you results. Hiring a skilled person will.

We have been providing Virtual Assistance services to Australian businesses for the last 4 years. We charge anywhere between $5 per hour for work such as creating marketing datases, updating E Mails etc and up to $20 per hour for more complex tasks like SEO, doing roof research for Solar companies etc.

This is much lower than what you would be paying for an Australia based VA.

Choose wisely.

Good luck.
Ace Data Services
B2B Data providers and Virtual Assistants

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Capaciti Virtual Assistant

Hi guys,

We published an article about the cost comparison for onshore vs. offshore work (Philippines) at

http://www.capaciti.com.au/article-onshore-vs-offshore-staffing-costs/.

Check it out. Thanks!

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Iain Dooley

Hey Nick, I hire on http://www.hiremymum.com.au/ starting at around $20/hour for a few different roles in my business (not just VAs but also bookkeeping, sales assistants, editorial assistants, marketing assistants).

I posted recently on a little trick I have for dealing with the "red tape" around hiring locally versus getting someone through oDesk or similar: http://www.theprocedurepeople.com/blog/2014/09/24/how-i-hired-a-woman-to-hire-herself/

By hiring someone as a casual/part-time employee who isn't a sub-contractor (with their own company or established business) you can get their time a bit cheaper.

Many of the women I've found on hiremymum.com.au only really want to work 5 - 10 hours per week and value the flexibility I'm able to offer -- it's the perfect way to get started systemising your business without a lot of risk or administrative overhead.

I also recently posted a very "quick n dirty" way to start working with local VAs if you've never done it before: http://www.theprocedurepeople.com/blog/2014/09/25/a-basic-framework-for-creating-your-first-procedure/

Cheers,
Iain

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Kevin Mallen

Kevin Mallen , Business Development Manager at Virtual Coworker

Hey mate,

There is not an issue with the lack of quality staff overseas, the issue is FINDING the quality staff.

We have plenty of staff members at Virtual Coworker who are as good or better than Australian VAs. That's not meant to bash Aussie VAs at all, it's to acknowledge that there are extremely smart and capable people in the Philippines.

If you pay a little bit more, say 8-10 dollars per hour, and use a recruitment agency you will find that the staff you interview and hire will typically be miles ahead of the freelancers you find on oDesk and Elance.

Cheers and good luck,

Kevin

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