Michael Tutek
Michael Tutek, Founder at Preezie

Market research

An Online Survey, have your say and help me understand you (my customer) better

Hi All,

I am conducting a  short survey and would love anyone and everyone to participate. If I can get answers from the SavvySME forum I can at least guarantee the answers come from real Australians. :)

Last time you shopped at a major appliance retailer (The Good Guys, JB Hi-Fi, Harvey)

1.  Did you trust the sales person?
     a) Yes
     b) Maybe (A little)
     c) No

2.  How much did you rely on the sales person’s advice?
     a) Lots
     b) A little
     c) None

3.  Did you feel confident with your purchase?
     a) Yes
     b) No

Thanks in advance for anyone who participates :)
 

User
Loading

3 Answers

Carl Bischoff

1) no

2) A little

3) Yes

PS posting a link to a survey monkey scenario might work better also recommend you ask at least one open question and may a few extra questions :)

Melanie Gray

Melanie Gray , Managing Owner at MyCL (My Computer Lab)

I agree, ask an open question like 'what are the biggest problem you face with...'... read more
I agree, ask an open question like 'what are the biggest problem you face with...'
User
Steve Osborne

Steve Osborne , director at Smarthinking

Recently shopped at Harvey Norman for new kitchen appliances: wall oven, stove top, dishwasher. My responses:

1. a
2. a
3. a

Process could not have been easier. We got exactly what we needed, at a price we were happy with, with no upsell sales pitch.

User
Melanie Gray

Melanie Gray , Managing Owner at MyCL (My Computer Lab)

I'm a techie so I do all my research before I buy anything. By the time I get to the store, I already know exactly what I want.

Michael Tutek

Michael Tutek , Founder at Preezie

Thanks for the answers. To be honest i wanted to ask a open question and i have a much more details survey, but i was hoping if i make this so short and sweet m... read more
Thanks for the answers. To be honest i wanted to ask a open question and i have a much more details survey, but i was hoping if i make this so short and sweet more people would give it a try. I will do one via survey monkey but just wanted to get feedback via a few forums first. Thanks heaps for answering :)
User