Phil Khor
Phil Khor Founder at

How can a small business get a 1300 number?

Can anyone advise how to go about getting a 1300 number? What is the cost of a 1300 number in Australia?

Top voted answer
Wendy Huang

Wendy Huang, Full Time Blogger and YouTuber at A Custom Blog in 4 Minutes

Top 10% Marketing

For the cheapest possible way to get a 1300 number, you can contact your current phone company and ask for one. There should be no set up cost needed since you already have existing lines with them. The ongoing rental fee for 1300 numbers are usually around $10-$20 per month.


On the other hand, if your business has money to spend and want a custom “phone word” like 1300 CALL US, then you can visit sites such as smartnumbers. Smartnumbers is an Australian government site that auctions the best 1300 numbers with a reserve of $500. For companies with a bigger budget, they can also purchase a 1300 number through sites like Telstra and Optus.


David De Vries

David De Vries, Director at Ytelco Pty Ltd

Most service providers should be able to assist with obtaining a 1300 number. Pricing will vary however as Wendy suggests, you shouldn't be paying any more than $10 - $20 per month (plus calls). Most Smart Number auctions start with a reserve bid of $250. You can either register (for a fee) and bid yourself or get your provider to do this for you. One thing to check before signing any contract is whether or not you can port the number to another provider at a later date.

Sandy Moore

Sandy Moore, Owner and Online Strategist at

I use a Queensland company for my 1300 service. At $5.45 per month you can't go wrong, plus the payment is automatically charge to my credit card... Virtually set and forget.

Give them a try FYI Telco 

John Matich

John Matich, Managing Director at

There are a number of smaller providers who can offer better pricing, better customer service and a lot more features than the major providers like Telstra or Optus.

A perfect example of this is Telecube and their 1300 numbers services and features.

Definitely worth a look.