There are a few things you can do if the site has been banned from the Googles index: 1. Check if the site is indexed use the syntax "Site:website.com" in a google search. If the site is no longer indexed it has probably been banned for a content quality/blog quality penalty. Similar to how people get banned for link penalties, I have seen these in the past. 2. Does the client haveGoogle webmaster tools installed for the website? You can usually see a message from Google with an indication on why the specific site has been banned from the index? 3. If their is no message you need to put in a reconsideration requests with Google. Google should then tell you why the site is still banned of if the damage has been cleaned up you need to specifiy this in the request. It may be a case of putting in 1,2 or 3 requests to get the site back. 4. If all above fails take it to the Google webmaster/ blogger help forums, Google employees check these boards and you can ask questions and request the site to go back into the index. It could be numerous things such as the hackers could make spam pages on the blogger site which you can not see, or any type of malicious damage.

thanks James... I'll show him this.

just so you know, I posted this on Facebook via the share feature and got a lot of great advice and answers. Here's a couple for you to check out: Bryan Hickey says: Without seeing the message from the Webmaster Tools, it's likely that a malicious script has gained access to the site and is injecting malicious code or links to known malicious sites. Cleaning this would be a pain! Let this serve as a reminder to all of us: secure your sites as part of your set up procedure! Little things like changing the default super-admin to another name and ID, changing the prefix for the MySQL database tables from wp_. Writing good .htaccess files. If you don't feel comfortable doing this try using a plugin to help you like Better WP Security. Greg Rickard at http://www.grwebsites.com says: Peter this happened to the guy at Mascot with the carwash. I found a site that scans your site for malicious code and there it was - on every page of the site (static html site) was the same piece of code that I certainly didn't put there. I deleted the site and just re-uploade it from my backup on my pc and re-submitted the site to Google for review. In a week it was back in search results. http://sitecheck.sucuri.net/scanner/ Greg Rickard: It was exactly as Bryan said. Code injecting other code. Sucuri identified it as malware. It was just a single line of code in the footer of each page. Easy to remove, but since I had a backup...