Peter Montgomery

Why did Google banned this website?

A client of a client of mine has had their blog hacked (blogger.com) They've asked me to have a look inside to see if I can find out why. I'm a content creator not a web developer :) and this isn't my area of expertise. What are some signs to look out for as to why Google have banned their site?

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3 Answers

Peter Montgomery

just so you know, I posted this on Facebook via the share feature and got a lot of great advice and answers. Here's a couple for you to check out: Bryan Hickey says: Without seeing the message from the Webmaster Tools, it's likely that a malicious script has gained access to the site and is injecting malicious code or links to known malicious sites. Cleaning this would be a pain! Let this serve as a reminder to all of us: secure your sites as part of your set up procedure! Little things like changing the default super-admin to another name and ID, changing the prefix for the MySQL database tables from wp_. Writing good .htaccess files. If you don't feel comfortable doing this try using a plugin to help you like Better WP Security. Greg Rickard at http://www.grwebsites.com says: Peter this happened to the guy at Mascot with the carwash. I found a site that scans your site for malicious code and there it was - on every page of the site (static html site) was the same piece of code that I certainly didn't put there. I deleted the site and just re-uploade it from my backup on my pc and re-submitted the site to Google for review. In a week it was back in search results. http://sitecheck.sucuri.net/scanner/ Greg Rickard: It was exactly as Bryan said. Code injecting other code. Sucuri identified it as malware. It was just a single line of code in the footer of each page. Easy to remove, but since I had a backup...  

Frederique Bros

Frederique Bros , Founder & Editor at Women Love Tech

There is an another option to protect your blog against hackers is to install some defence plugins which will scan your site for viruses, malware, trojans, mali... read more
There is an another option to protect your blog against hackers is to install some defence plugins which will scan your site for viruses, malware, trojans, malicious links, protects your site against scrapers, robots, fake Googlebots and the list goes on. I use Wordfence which is the plugin for Wordpress, I also recommend you to have a high protection for your comments on your site - some have pretty nasty codes. Always back up your site. I hope this could help :)
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Peter Montgomery

thanks James... I'll show him this.

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James Norquay

James Norquay , Consulting Director at Prosperity Media

There are a few things you can do if the site has been banned from the Googles index: 1. Check if the site is indexed use the syntax "Site:website.com" in a google search. If the site is no longer indexed it has probably been banned for a content quality/blog quality penalty. Similar to how people get banned for link penalties, I have seen these in the past. 2. Does the client haveGoogle webmaster tools installed for the website? You can usually see a message from Google with an indication on why the specific site has been banned from the index? 3. If their is no message you need to put in a reconsideration requests with Google. Google should then tell you why the site is still banned of if the damage has been cleaned up you need to specifiy this in the request. It may be a case of putting in 1,2 or 3 requests to get the site back. 4. If all above fails take it to the Google webmaster/ blogger help forums, Google employees check these boards and you can ask questions and request the site to go back into the index. It could be numerous things such as the hackers could make spam pages on the blogger site which you can not see, or any type of malicious damage.

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