Have you ever used a virtual assistant for telemarketing ?
I have had a couple of bad experiences with telemarketers and I was wondering whether a possible solution is to use a virtual assistant who would do other administrative tasks as well, as so get to know our business. This should make the telemarketing easier.
Has anyone tried this with success or otherwise? Can anyone recommend a virtual assistant?
Hi Gill, Sorry to hear of your bad experiences with telemarketers. I am a VA, located within Central Victoria, and while I can assist with Admin support, my services do not extend to including telemarketing. However, the Virtual Assistant Industry in Australia is growing rapidly, and I am certain there are several VAs who would be able to help you. I suggest you contact Virtually Yours Virtual Assistance (http://www.virtuallyyours.com.au/) who can extend your needs to a wide network of VAs, to help you select the right one for your job and give you a much better telemarketing experience. Good Luck!
HI Gill. Using an Austalian based Virtual Assistant for your outbound calls/telemarketing is a great idea. As you have mentioned, not only can they help you with telemarketing, but also with other admin tasks. They also work well to grow with your busienss. However, its a good idea to keep in mind that the success of the campaign depends on a number of factors - i.e. script, databse, the product/service you are offering. I am the owner of AdminWorthy and outbound calls/telemarketing is a large part of our business. Not only would we be able to assist you with the calls, but also other admin tasks, including bookeeping, design, printing, etc... I would be happy to discuss the further with you or answer any questions you may have. You can contact me on 1300 939 062. All the best! Sandra
Unless you have a problem with desk space wouldn't be possible to employee a part timer who can really live and breathe your business? The best telemarketing is done by someone who works in the business. As a former business coach our best results by far came from coaches making calls. Yes, their time was probably best spent coaching but theynonew 'coaching' inside out and it came through on the phone. A VA though? Not sure about that...
Appreciate your comments Tim. However there are a lot of VA's in Australia that represent busiensses very well, virtually, really no different to an employee, except you don't have the overheads that come with employing a part timer - i.e. superannuation, tax, leave entitlements and also you have to make sure you always have enough work for them to keep them employed. One of the big advantages of having a VA for your business is that you can use them for as little or as much as you want or can afford without the extra overheads. If you partner with the right Australian VA, they will represent your business very well, undertaking a lot of the tasks that a business onwer doesn't need to do.
Jacqui James is the girl you need to connect with, she is in melbourne but is the VA queen, you'll find her on linkedIn