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Why should your small business outsource search engine optimisation (SEO)?

Search engines are becoming an important sales and marketing channel for small businesses.

What are the advantages and disadvantages of outsourcing your SEO and what do small business owners need to consider? Does anyone have any top SEO outsourcing tips?

Top voted answer
Elias Arosemena

Elias Arosemena, Founder at Social Geek Digital

Whether you run a brick-and-mortar store or an online business, for increasing your reach to your target audience, you cannot ignore the effectiveness of search engine marketing in today’s age. Once you decide to spend some marketing budget on search engine optimization for your website, it is always the best to outsource it to a search engine optimization agency.
It has been proven by statistics that more and more businesses are turning to a digital medium for promoting their products and services. This is not to say that conventional marketing channels are no longer useful but digital marketing has some unique benefits to offer. For example, with the help of the internet, you can showcase your business across geographical boundaries, interact with your potential customer or business associates sitting at any part of the world, finalize a business deal and can even complete a business transaction.

Raz Chorev

Raz Chorev, Chief Marketing Officer at Orange sky

Search engines are the places where people go to find answers to their questions:
"where is the nearest barber?"
"is Kevin the barber any good?" 
"Is Kevin open on the weekend?"

When you run a local business, you need to make sure that the questions which are applicable to your business, are answered on your digital channels (website, directories, social media). Then you need to make sure that your answers go beyond just your business, but also the products and services you sell. That goes to all the channels, as described above.

Once you have the content right (answering potential questions from your potential customers), you need to make sure your channels are continuously updated, and inquiries are coming in (website inquiries, facebook messages, youtube comments, phone calls, etc.

There's a lot of work involved in that. You can employ someone to do it, but it's most likely to be a team of people with various technical skills.
Alternatively, you can outsource it to an agency, and get your marketing director to monitor their actions and successes (or lack thereof).   

Narine Poghosyan

Narine Poghosyan, Manager at

People started searching these questions with voice assistants mostly. What would you suggest as a Voice SEO strategy?

Sonja Ceri

Sonja Ceri, CMO at

Search engines scan your website to ensure they are providing their user with the best source of information. The aim of Search Engine Optimisation is ensuring your website will provide the best experience to your user - in turn being exactly what the search engine is looking for. It's a huge topic which to do effectively can be extremely time consuming. 

It includes keyword research, keyword optimisation, increasing backlinks to help the trust score of your site and ensuring the length of content on each webpage is over 300 words amongst other things. Then there's the technical side which can be tricky for someone without web development knowledge. From issues with unminified or uncompressed JavaScript and CSS files, to pages with slow load speed or low HTML/Text ratio.

You can find programs like SEMRush which once set up points out what needs optimising on your site but it isn't cheap, can be time consuming and you need to understand how to use it effectively. Someone who already has this knowledge is definitely able to do this for you a lot quicker than working it out yourself.   

Paige Arnof-Fenn

Paige Arnof-Fenn, Founder & CEO at Mavens & Moguls

Top 10% Marketing

Unless you are up to speed on the latest algorithms, key words and search terms I recommend that you hire a pro who can do it well.  You do not exist today if you cannot be found online.  As a business you must have a website and I’d argue businesses always need SEO because the whole point of having a web site is to make it easy for customers to find you.  Being invisible online is a terrible strategy so making sure your site is keyword rich, mobile friendly, loads quickly and produces meaningful content today is the price of entry.  That also happens to be a great foundation for effective SEO.   

Murphy Fifita

Murphy Fifita at

Like with anything in business there will always be pros and cons. Outsourcing SEO has its pros dealing with well verse experts who understands the fundamentals and current updates and changes with Google in terms of algorithms, strategies and trends. Having someone provide thorough audit, insights, relevant strategies and recommendations are key to delivering increase on ranking, quality traffic, leads and ROI.

Now for the cons. Some so called SEO experts may offer sound advice with technical jargon, but there isn't much thought put into their strategy and performance forecast, because they solely rely on the tools they use to determine how a website should be optimised ON-Page/OFF-Page. Another is the cost factor. Are you getting the value you deserve for what you are paying for? The work some so called SEO experts put in doesn't match up with the pricing they charge you for, unless they can show you full transparency of what exactly took place and how much time was put into it. Don't get me wrong, there are legitimate SEO experts that do put in the hard work, but I'm more referring to the ones who don't. Last thing is watch out for the ones that say we can get you on first page within the first 30 days or 90 days. That's pretty much a given with simple focused keywords that aren't popular or branded terms such as your business name. Yet as I mentioned earlier, there needs to be more thought put into what keywords are going to rank that's going drive more leads or sales and not just traffic or irrelevant traffic alone.

My tip is if you want some sort of exposure on the first page ranking for desired keywords (low competition) is to work on creating strong content articles for your blog, social posts, guest posts and content collaboration that support those keywords you desire with basic fundamentals of ON-Page optimisation implemented.

Beau Ushay

Beau Ushay, Owned Media & Marketing Specialist at

Top 10% Marketing

The reason for outsourcing SEO is the same as to why you would outsource any service. Sure, you can do it yourself but as with graphic design or even fixing a sink, if you want it to be done right, get someone in who has spent years honing their craft and building their expertise in driving the best results. An agency has the time to examine trends and changes in the search algorithms, will understand how to best maximise results and how your business can best take advantage. 

And SEO is a constantly evolving beast. If you can't dedicate the time to stay on top of the changes and implement the new best practice to your digital assets, get in an expert.

Aishah Mustapha

Aishah Mustapha, Content Marketer at

Top 10% Advertising

If you don’t know what you’re doing, outsource your SEO.
Sure, you can learn and do it yourself. But if you’re serious about getting results and SEO is a key strategy in your marketing, then get SEO experts in as soon as possible.
SEO covers a big area, from keyword strategy and content to on-site and off-site SEO. There are always new updates with Google’s algorithm and ranking. You will have a lot of ground to cover if you go the DIY route. Your SEO strategy will also depend on whether your business is online or local, your target audience and their buying behaviour.  
At the very least, you can consult a SEO expert who can guide you in the right direction, if you need to save money or if you can’t afford a full-time employee. Since SEO is a long-term investment, it’s important to start on the right footing.
You should be working on areas that you’re good at, and outsource your SEO and any other areas you are not excelling at. Here are more information on hiring a SEO company or expert, including costs.

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