Can someone recommend how to draft a web service agreement?

Hello! I'm still at the stage of getting my business set up, and now with a focus on the legal side specifically for when our leads become clients and need to sign a web services agreement with us since we offer services to build an online presence.

Does anyone have any recommendations for having one drafted up without having to pay thousands for a lawyer? I know there are templates online but conscious of quality?

Top voted answer
James Norquay

James Norquay, SEO Director at

Well they change per your business,

- You need to include key areas for example:

1. Payment terms.

2. Indemnity section.

3. Statement of work what will be done.

4. Any other areas of importance (as per your business)

I have had one made for my business.

To be honest if you dont want to pay heaps you can go and get one online, and then take it to a lawyer or a friend who is a lawyer to get them to check it over too see if they can spot any thing missing or advice needed.

Most statement of works/ contracts would be pretty similar so I guess you are paying the lawyers for their template.

But overall this is something you need to do right because it can cost you money in the future.  

Phil Joel

Phil Joel, Director at SavvySME

Hi Jess,

I would structure your Agreement so that you have a Services Agreement and then a separate Work Order or State of Work. The Services Agreement contains all your legal T&C's that you would generally negotiate once with the client and that becomes the Master which future SOW's refers to. SOW's are used for each separate pieces of work to separate out commercial matters from the T&C's. Typically Services Agreement will cover topics that James already mentioned but also other sections such as Limitation of Liability (never have uncapped liability), Confidentiality, Intellectual Property, Termination.