Steve Osborne
Steve Osborne, director at Steve Osborne / Smarthinking

Social media

Does your organisation have a Facebook posting policy?

I need help to develop a posting policy for the FB page of business organisation. I'm trying to avoid a situation where the page degenerates into a free ad page/notice board eg. the local estate agent posting houses for sale, or the insurance agent putting up endless disaster/flood/fire story links. Do you know where I can find something to use for reference – a written example or your own direct experience?

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1 Answer

Shaun Goethals

Shaun Goethals Director / Principal Consultant at IT System Solutions

Hi Steven,

Found a few quick resources that could be a start.

http://socialmediatoday.com/ralphpaglia/141903/social-media-employee-policy-examples-over-100-companies-and-organizations

This is an example blogging policy from same site above.

http://humanresources.about.com/od/policysamplesb/a/blogging_policy.htm

See how you go.

I have a bit of experience in this area as I worked in education and it was a requirement to have both student and staff protected and the school protected from their activities.  So as an example one policy would ensure that all staff Facebook profiles met a minimum security level so that students would not be able to access personal details etc.

Depending on the size of the organisation you are helping there are also products that provide these solutions, but mostly aimed at the small to medium enterprise.

Steve Osborne

Steve Osborne , director at Steve Osborne / Smarthinking

Thanks Shaun, that's a great list from the Social Media Governance site. I shall take some time to go thru those that might shed light on my concerns. Appreciated.
Matthew Waring

Matthew Waring , Managing Director at Waring LEGAL

Hi Steven,
Hope the above post gave you some assiatance. if you are after a professionally drafted policy, we can assist. We have a social media policy that we can supply you that will give you everything you need to regulate social media use at work and matters arising from such use. In addition, you may need to consider further policies depending upon the size of your business. We would be happy to assist.
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