Hi Danh,

Best advice is to build a career path, with the goal of getting into network / infrastructure. I would look at a HelpDesk 1 role for starters, as it will be a great entry point into any sized organisation. Move then into Level 2 and 3. Once you hit Level 3 (even 2 can allow this), you usually start to specialise...and this is where you really push for N/W / Infrastructure areas. Most senior support roles morph into a Systems Administrator or Network Administrator - and that is your ticket into it fully. Usually, if you stick at it, it can take only a couple of years to get there.

As far as study, your BIS will get you into a support role. From there, ensure you get qualifications specific to the networking area you are after. As an example, if you want to be more of a data / voice expert, get your CCNA / CCIE (Cisco qualifications). If you are more into Windows, get your MCITP. Wanting to get into virtualisation or cloud, look at qualifications around VMWare (VMCP) or Hyper-V. If you want to be more of a storage expert, ensure you look at courses through the main storage companies like EMC. Regardless, as you progress, you will need to keep on top of the changes in infra / N/w and these courses will help.

Bottom line is that there are clear paths for networking / infrastructure roles, and you will get there if you are determined to do so. Hope this information helps and please feel free to contact me if you need any more.

Good luck!

Scott.

Hi Danh,

The career path usually starts with joining an Infrastructure team (large corporations, hosting companies, telco's), basically anyone who has large networks. Look for interships, undergraduate roles. You might be able to try your luck and send unsolicited applications to their HR department.

Good luck.

-PJ

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Hi Danh,

What do you mean by networking and infrastructure?

Can you provide some examples of businesses/companies that would interest you?

I'm thinking Macquarie Telecom might be one?