What is the best way to tell customers about changes to contact details?
I recently moved offices and consequently my telephone number also changed. In the process I also redesigned my website to celebrate the new phase in my business. What is the best way to tell my customers that I changed my telephone number, that I have an office near a big shopping mall and that I have a new website?
- Business Coach and Marketing Specialist at Straight Talk Group
- West Lakes SA, Australia
Another way to get around this problem in the future is to create a mobile business card. As it is digital you can make changes whenever you want and everywhere it is located it will be updated.
I have one myself and have been so impressed bought the software to be able to do it for others.
I am not sure if you are currently do this, but if you have newsletter/email campaign, that you can send everyone in your CRM about your number and website would probably the best and fastest way. Also, make sure you update and post it on all your social pages as well.
Hope this helps!