How can a virtual assistant help you?
I'm asking my first question here today, I would love to know more about what businesses think and want from a virtual assistant. All comments welcome!
How would you and your business benefit in having a virtual assistant and what stops you from contracting a virtual assistant?
Sorry that is more than one question, regards Maria
Virtual assistants would be great for random tasks however I suppose it's the unfamiliarity factor that deters most of us from using them. We're not sure how reliable they are. Doing business face-to-face is just something we're used to. Putting a face to something gives us some confidence. It's hard to judge whether someone is good or not for the job online. How would you suggest we go about looking for a quality VA?
Hi Maria the one characteristic I would like in a VA is initiative. A proactive VA would be a god send and worth their weight in gold. :-)
Hi Maria, I love hiring virtually. In fact, I currently have on staff an accounting assistant, sales assistant, 2 editorial assistants and 2 project scheduling assistants.
The key for me has always been to have adequately defined roles, and adequately defined processes.
I think a lot of people expect to hire a VA and have all their problems solved magically, but hiring someone to do a clearly defined role with properly written documentation can dramatically decrease the hassle and risks associated with outsourcing work.
If you include your VA and treat them as a part of the team - they are more likely to be invested in your company, your vision and what it is you're trying to achieve. You have to build trust and prove that you're reliable. I agree with @Iain Dooley that having a clearly defined role helps. @Lisa Ormenyessy definitely sharing the company goals and vision with the VA will help them feel a part of the team.