Fleur Leong

Which business are you REALLY in?

This was in Darren Hardy's blog, http://darrenhardy.success.com/2014/07/business-are-you-in.

My business is not the products or services I sell or offer.

Zappos is not in the online shoes business.  They are in Customer Service.

Nike is really in the business of courting, recruiting and managing celebrity athletes to endorse their products.

What is Amazon in?  Distribution.

What is your business in?

 

 

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4 Answers

Gill Walker

Gill Walker , Owner Director, Principal CRM Business Consultant at Opsis

As business owners, we are all in the Marketing Business. Without marketing there are no customers, and without customers there is no business.

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Richard Schembri

Richard Schembri , Entrepreneur - Team Coach and Mentor in Network Marketing at Team Berrygood

Hi Fleur,

Awesome question!

I guess in my business I can offer a range of products to create a healthy lifestyle. I can also offer an alternate income source for entrepreneurial mined people. My "job" is to listen to the client and see where I can help them, finding a solution to their needs. So I am in the consulting business!

Thank you for the reflection.

 

Richard Schembri

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Jennifer Martin

Jennifer Martin , Founder and Small Business Owner Mentor at Zest Business Consulting

Hi Fluer

What a great question! I love considering what business I'm in from the position of What does my product or service promise to bring my clients?

I am in the business of giving small business owners freedom.

 

Fleur Leong

Fleur Leong, Director at Conquest Business Solutions Pty Ltd

That's excellent, Jennifer. I like what you do.... read more
That's excellent, Jennifer. I like what you do.
Leo Eliades

Leo Eliades, Owner at INSPIRENOW PTY LTD

Freedom is such a powerful word, thank you for the reminder.... read more
Freedom is such a powerful word, thank you for the reminder.
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Fleur Leong

My business is in professional development and marketing.

Leo Eliades

Leo Eliades, Owner at INSPIRENOW PTY LTD

I really love this question and to be honest my answer to it has changed several times over the years. These days I am more likely to say, I am in the business ... read more
I really love this question and to be honest my answer to it has changed several times over the years. These days I am more likely to say, I am in the business of serving people to fill in the blanks or voids in their lives. When I think about it this way I seem to benefit as I see it ongoing, as it is passed along to others while we are all servicing our community and each other.
Gill Walker

Gill Walker, Owner Director, Principal CRM Business Consultant at Opsis

As business owners, we are all in the Marketing Business. Without marketing there are no customers, and without customers there is no business.... read more
As business owners, we are all in the Marketing Business. Without marketing there are no customers, and without customers there is no business.
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