Yee Trinh
Yee Trinh Cofounder at


What are the legal aspects of online retailing that I need to be aware of?

Top voted answer
Katherine Hawes

Katherine Hawes Director of Education and Training at

Top 10% Legal

It is very important that you remind online retailing is still covered by Australian Consumer Law and you have the same responsibilities as a retailer with a physical location. You still have to give refunds and ensure the goods as safe for use.

Yee Trinh

Yee Trinh , Cofounder at

Thanks Katherine! Appreciate the advice. If items are being manufactured and shipped from abroad, does this still apply?