Yee Trinh
Yee Trinh Cofounder at

What are the legal aspects of online retailing that I need to be aware of?

Can anyone tell me whether there are any legal implications of running an online business that I need to be aware of before setting up my shop?

Top voted answer
Katherine Hawes

Katherine Hawes, Solicitor at

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It is very important that you remind online retailing is still covered by Australian Consumer Law and you have the same responsibilities as a retailer with a physical location. You still have to give refunds and ensure the goods as safe for use.

Yee Trinh

Yee Trinh, Cofounder at

Thanks Katherine! Appreciate the advice. If items are being manufactured and shipped from abroad, does this still apply?