Jef Lippiatt Owner at Startup Chucktown
Where did you get the idea for 2 minutes service guarantee?
Was it hard getting the "2 minutes service guarantee" off the ground initially? Was employee training a big part of ensuring that turn around time?
Top voted answer
the idea came from a real challenge placed to us by the board challenging us to find a sustainable point of difference
it had to be a major shift in what was traditionally offered in the market
its too hard to answer here and now but the full details are in my book
Jef Lippiatt, Owner at Startup Chucktown
Thanks for the answer. Accepting a challenge can do great things. Your story is the proof.