Is "No Buyer's Remorse" scalable ?

Vinomofo promises "If you’re not 100% happy, you can return your order to us ANY TIME for a replacement, credit or refund - you pick. We’ll even pick it up and cover the return shipping cost" Really ? Would Like to hear your thoughts on this:Is that something that can be scalable across your own businessn Vinomofo as it grows across the world? Wonder if that is something sellers / producers can pick up regardless of the industry?

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Deborah Vella

I would like to see the concept in place, but perhaps without the physical shipping of the return items. It seems to be a waste of time, cost and resources to return the goods when other options are more economical, for example a limit to the number of returns per year per customer or photographic evidence that an item is not useable.

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