Do you have active strategies to get your clients coming back over and over OR do you just hope they will come back?

Top voted answer
Jef Lippiatt

Jef Lippiatt, Owner at Startup Chucktown

I believe there are some consistent things you can do regardless of the industry or size of your venture to impress clients.

  • Position yourself as an extension of their business, a trusted partner not just a vendor.
  • Always respect your clients regardless how they treat you
  • Show them that you trust their company and the work you do together
  • Show them that they can trust your company and judgment
  • Be transparent with clients and respect their time
  • Be authentically grateful for their current and future business
  • Remind them from time to time what sets your venture apart
  • Lastly, surprise them with great gestures