Does anyone know much about 17 Hats or other business automation software?
Vtiger.com. Cheaper, better.
There are heaps of programs out there. Some free others for a fee. It really comes down to what your business does and what else you use. I use vtiger for some companies and custom software for others.
I also use Hipchat to connect them together and have alerts. IFTTT is good for connecting different products. Really comes down to what your business needs.