Outsourcing Q&A

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Andrew Egan added an answer to this question
Andrew Egan

Andrew Egan, Director & IT Specialist at

The one item in my business I would outsource is marketing. I recognise it's something I'm not particularly good at, but something that's critical to driving ongoing growth of my business. It's not necessarily that it annoys me, or it's time consuming (although it is) - it's just that i'm no good at ...  Continue Reading
Brad Lyons added an answer to this question
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Brad Lyons

Brad Lyons, Consultant at

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The Philippines is a much better place for support services in my view. In fact, an indian call centre employed by Telstra at one point outsource some of their work to the Philippines at one stage. 

There are a number of reasons companies will use BPO. One is definitely the cost savings, ...  Continue Reading
Hitesh Mohanlal added an answer to this question
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Hitesh Mohanlal

Hitesh Mohanlal, Director at WOW! Advisors & Business Accountants

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Depends. If you are willing to train and teach then it can work. If not it will not work. Also it depends on what you mean cheap. If you pay rock bottom prices then the chances are you are not going to get great quality out of them no matter how much you train.
I have 3 staff overseas and have been outsourcing ...  Continue Reading
Steve Osborne added an answer to this question
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Steve Osborne

Steve Osborne, director at Stephen Roger Osborne

Yes, you are certainly entitled to ask any supplier if any aspects of their production are outsourced. I suspect the importance of the outcome is relative to the amount of money being spent with said supplier, and the degree of personalisation required to complete the production function.For example, it is now common for accountants to outsource bookkeeping related functions to offshore (read cheaper, but no less qualified) suppliers. The reasoning is that they are better able to concentrate on more important advisory functions for their clientele.

Steven Freeman added an answer to this question
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Steven Freeman

Steven Freeman at

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Starting small as a test on skill, professionalism and attitude is the best first step.

The whole probation (or prove your worth) thing applies to most new contractor experiences, as it would in the traditional word too.

Jef Lippiatt added an answer to this question
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Jef Lippiatt

Jef Lippiatt, Owner at Startup Chucktown

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Matthew,
I have seen this in some of my previous work experiences, however, I think it vastly depends on how well you vet or verify the people you outsource work. I believe that you you conduct your due diligence you're more likely to find a good long term partner. The next part is working on that professional ...  Continue Reading
Mia Alarin added an answer to this question
Mia Alarin

Mia Alarin at Transeo Pty. Ltd.

Hi Susan,

I am Mia and I am from Transeo. We are a Digital Media and Offshore company. We offer this kind of services and I would like to know your specific requirements for a Virtual Assistant. What would be the best way to reach you if ever you are open for a discussion?

Cheers,

Mia Alarin

Brian Mallyon added an answer to this question
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Brian Mallyon

Brian Mallyon, Owner at Luckypole Limited

I think it is important to look further than the headlines. China's economy is changing, but not necessarily as a manufacturer.
Stats. I have seen usually show that manufacturing goes through cycles of surges and declines depending on a whole range of things like seasonal aspects as well as the state ...  Continue Reading