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From a less technical perspective you should at the minimum have anti-virus software running on their local machines. You should also consider having a VPN (private network) for them to login to do work functions if you and/or your staff are working on items that could be considered "sensitive". Also, hard-drive disk encryption has become pretty common. This helps protect from threats of items are lost or stolen. And as always tell them to a secure password and have a standard in place to enforce such a policy like password:

• Must be at least 8 Characters long
• Must have upper and lower case numbers
• Must have at least 1 number
• Must not be the same as your username

Stuff like that will definitely help.

I have a lovely 65+ general store/cafe client who after 7 years of doing 12 -15 hour days 7 days a week and donating one of her kidneys to her son is going to shut shop very soon... Its been a long time coming and her main reason for giving it such a long go is because though she definately wasnt getting rewarded in a monetary sense she definately was getting rewarded in a community hub sense.

If you lost your dog she would know who had it.

If you lost your key she would have a spare one that you gave her for safe keeping

If you needed any information she was the go to person.

Neighbourhood watch have used her cafe for there meetings and when she had forced time off during and after the kidney donation her local community worked in her shop to keep it running.

Simply put they love her and so dont want to see her close, however she is spent completely, and due to the big buggers like coles and woolworths pricing small businesses out of any profit margin they could have, well its part of her reason to shut shop. So sad in one respect though Im sure she will receive more gratitude and love where ever she decides to place her self.

What an amazing brave woman at 65+ to have the courage to change direction so stongly in her life. I have such admiration for her and will miss her as a friend and client.

Great question. It depends also on what type of agency it is. Usually Digital Creative, SEO, UX etc tend to be more of a fixed price / retainer / hourly. Digital Media agencies tend to work more on a % of media spend. So say a $15K Meta campaign might attract a 10% media managment fee so $1500 as a fee for example.

Ideally your accountant should have a good ballpark for pricing on their website.
If your business is doing around 50 transactions per month, I'd allow (per 2020 pricing):

• Tax Compliance - Tax Return / BAS / Annual ASIC return / tax planning - $200+GST/month
• Bookkeeping on a monthly basis - $200+GST/month
• Payroll - 2 employees - $50+GST/month

We would make software suggestions for free but allow $250+GST for a basic setup of Xero (for a new business).
& $1,000+GST for the company setup (inc registrations, documentation & associated advice).

For more details on pricing just check out:
https://www.fullstack.com.au/pricing/